I had high hopes for this location given the size and ’cause it was new. They had a decent selection, however, like the other locations they really need to get their head out of their asses about the pricing. This location is well organized, better than the others mainly ’cause it is new. Customer service was decent. I spent about an hour in there and walked away with some jeans and other apparel. I actually came here to get some bakeware.
Wendy S.
Rating des Ortes: 4 White Rock, Canada
I just finished shopping at this branch of value village. I found it to be wonderful. No second hand store smells, very airy and spacious. The bathroom was spotless and found out it is cleaned once an hour and it shows. I bought a blazer, 3summer tops, pair of shoes and a pair of shorts. This cost me 23 dollars and had I shopped on senior day Tues I would have saved 30%.
Lara O.
Rating des Ortes: 4 Vancouver, Canada
I have been here a few times, I live very close to the edmonds one but this location is so much better! This location is huge, clean, organized, lots of parking and the I like the quality of the items I find better here. I find the pricing to be standard at all VV locations, not sure that it is more expensive location to location? Yesterday I bought a dress for 6.99 and my husband got a suit jacket for 14.99, I think it’s standard to what we usually pay at the coquitlam location. I have only found the staff to be helpful and polite.
Jana B.
Rating des Ortes: 1 Richmond, Canada
I’m sorry but you have to be really stupid to actually buy something from here. The prices are laughable. $ 3-$ 4 for baby sleepers, $ 2 – 3 for a well worn onesie, $ 2 for some old well chewed toy, $ 20 for a toddler snowsuit and the best one of all $ 64.99 for a men’s wool jacket from the Bay. This is used people, not even sellable at a garage sale used. If you want to save money, or just believe in buying recycled clothing or other things, I highly suggest going to consignment stores, same prices, won’t smell or look used and you’ll feel better not handing your money over to a big corporation. If you like shopping at thrift stores, the ones that support local hospitals are great, usually have cheaper prices and the donations are often of a better quality,
Jay S.
Rating des Ortes: 4 Vancouver, Canada
I loved this branch of VV. Contrary to the other reviews, I found my cashier in particular very polite and downright sweet. It’s possible management got the message and had a chat with the staff. I found the prices reasonable — when I say«reasonable» I mean in comparison to other VVs — which tend to be expensive compared to other thrift stores generally. Prices for contemporary clothes at VV are too high no matter which one you go to… but if you’re here for other items, you might find a good deal. All departments were well stocked, even the furniture section a little better than the average VV. Books, housewares, children’s…all pretty solid! This is a new VV, one in a new building(not a re-purposed store front — I prefer when they use existing buildings) and there is ample parking. Happy Hunting!
Liz E.
Rating des Ortes: 1 Burnaby, Canada
This is the new, Queensborough Value Village. I found the prices stupidly expensive, WAY higher than other Value Villages! And the very young manager was very rude to a man when we were there… the store is huge, but prices are probably 50% higher than other Value Village stores. I sure won’t go back, my 2 friends with me said the same thing. Lots of prices were WAY higher than Walmart which is a 2 minute drive from this Value Village! The bags of house hold stuff were crazy expensive; a bag with a couple of very used spatulas, chipped measuring spoons and a wooden spoon was $ 10.99! No thanks, there are plenty of reasonably priced thrift stores in the area!
Jennifer W.
Rating des Ortes: 1 Vancouver, Canada
The people at this store are really rude and irresponsible. They promised me to hold my 7 selected clothes till 9 pm on Monday night(June 2nd). When I finished my work and drove all the way from North Vancouver to New Westminster, there were only 4 items in the bucket, other 3 items were missing. The store stuff wrote the 7 items on the holding slip yesterday by herself. When I questioned her, she said she didn’t know. I went to talked to the manager who promised the holdings till 9 pm which was their closing time. But for some reason, he changed my holding time till 5 pm, and said according to our conversation on the phone. I never ever told him I wanted to change the time from 9 pm to 5 pm. I finished my work at 4pm in North Vancouver. In case there was a traffic on the road, there was no reason for me to let him short my holding time. The manager is also very rude. He said that he didn’t know where other 3 items were. He wanted ME go back to find again on the racks or they put all the clothes back on the floor. I never had bad experience at other Value Village stores in Vancouver or Richmond. I am very disappointed about their management after I drove a long way to pick up my selected items in New West. Those people don’t respect the customers at all. They are not trustable at all! The manager should get fired!!!