Planet Hollywood

Based on what I saw when I walked in I would not consider eating here, I had always wanted to go to a Planet Hollywood and I can say this place is very disappointing. I walked in to check out the souvenir stand and was not impressed.
The location is weird, its kind of in the back of Casino Niagara. But again, this place is not worth checking out so its not worth taking your time to find it.
The outside sign is completely faded and doesn’t really fit the area its in, all the other buildings have fresh new signs, so this place looks like the depths of the abyss if you happen to come across it on your travels. The building looks ill maintained from the outside.
The only thing that sets it apart is a few movie props and that is not worth coming here for.
The souvenir stand was literately one tiny glass case with a few trinkets and t-​shirts inside.
The door was open, letting in all the bugs, perhaps that is why someone saw a lot of flies inside, I guess they don’t have air conditioning, would be real fun to eat here on a day and it gets very hot and sunny in the area its in especially in the summer when you are most likely to visit.
Overall it looks like a place that needs to be torn down and something else made out of it, this place is probably the most severely neglected building in the area, yes everything in the area is expensive but with this building you get the bonus of paying the high prices to eat in a building that has clearly not seen any maintenance since it opened up. I would go somewhere else, even if you have a coupon from a hotel.

My Mom and I went in to eat but walk right out because the air was not working, the seats in the booth were ripped, we should have never gone in just by the appearance on the outside the plants are overgrown, the sidewalk and stair are dangerous to walk on you could trip on the uneven ground. The place was also very empty, I am very surprised they are still open.

If I could give this place zero stars (or negative stars), I would. My husband and I both experienced food poisoning.
My husband and I stopped in for lunch, as our hotel was nearby. The place was empty and I should have immediately known to run. I wish we had, as our meal here ruined our wedding anniversary.
We ordered the fried dill pickles to share, my husband ordered a BBQ bacon and cheddar cheeseburger and I ordered the pork ribs. Upon receiving my meal, the ribs were extremely tough and, in retrospect, the colour was «off» somehow (freezer burn? spoiled?). I could not cut them apart without great difficulty. The BBQ sauce provided seemed too tangy and sour. After eating two of approximately six ribs, I called our server over and returned the meal, indicating my concerns and advising they were the worst ribs I had ever had. The server took them back to the kitchen.
When the server returned to our table, she advised me the cook told her that «We’ve had problems with the ribs. About 25% of the time, they’re returned. Whether he cooked them wrong or the meat is off…».
Um, what? They’re off one in every four orders?
I felt nauseous for several hours after what I did eat, although I thought little of it, as I have an existing gastrointestinal disorder.
My husband, who finished his meal, remarked after we left that contrary to how it was presented in the menu, the meat in his burger clearly tasted frozen and did not seem great.
Four hours later, my husband took seriously ill, violently throwing up and becoming feverish. Full-​blown food poisoning This was our wedding anniversary and we had to leave our dinner before he could eat, as he became ill very rapidly. A horrible ending to what should have been a fantastic night.
If you look at the health inspection history available online for this place, the restaurant recently failed on multiple items in March of 2016. God, I wish I’d known. Clearly, nothing has changed.
If you value your health, run away and don’t look back.
(The one star I have to give goes to our server, who deserves better than working in this hellhole of poison.)

Atmosphere was great. Kids loved looking around. However expensive considering the quality of food. We were a group of 8. Fries extremely salty, the chicken penne dishes that came out had way too much pepper put on top, chicken for the fajitas I ordered was questionable. Service was extremely slow but waiter was pleasant.

Very surprized the food was actually really good but expensive. All they need to do is update the décor inside. I would go back if they did this.

Terrible food. My husband ordered beef fajitas and the cow was still breathing. Plus most of the beef was gristle. I seriously almost puked. We had coupons where kids eat free if you buy an adult has a 17.99 entrée. Barely any entrees are 17.99. What joke. I had to buy the worst tasting gravy to make a burger 17.99. They have those coated fries also gross. Why do people serve these? Here is a picture of the gristle.

We ate at PH lastnight, early at 4:00. We were staying at the skyline inn across the street and had a kids eat free coupon. The décor is awesome which earned the two starts, but the service and food sucked. We started with drinks I ordered a traditional frozen margarita which the waitress dropped my lime and said she would bring me another… Still waiting;) I order the fajitas which came on a sizzling plate, none of the veggies were Carmelized and they had a nasty fake Mexican rice mixed in, the lettuce was wilted. The pizza the kids ordered tastes like cardboard frozen nastiness. One daughter order chicken tigers which had pepper in the batter and she did not like them because they were hit. My husband had a burger which was awesome! It was the most expensive one… Had to spend 17.00!in order to get free kids meals. When the food arrived we asked for ketchup he waitress gave some but was in no rush, the bottle she gave us was almost empty and with five kids we need a second bottle but our waitress was nowhere to be found. We had to take a bottle off another table.
If you chose to eat here plan eating taking a long time! And order the burger… Everything else not good :(

When we first walked in around 12 noon, no one was there. We thought they were closed. We were very weary of eating there but we did anyway since we had a coupon with our hotel package and kids ate for free.
When we were seated there was a crusty chicken finger in the booth that no one bothered to clean before we were seated or during the process.Ew.
Looking around the place all the memorabilia was from the 80’s.The place hadn’t been updated and its run down. Carpets were probably original.
When we got the food it wasn’t anything special. Good portion for the price.
Overall I wouldn’t recommend this place to anyone.

Great atmosphere. Food was typical restaurant fare. Nothing extraordinary. You go there more for the atmosphere than the food.

Planet Hollywood Niagara Falls: A bucket of tears shell of its former self.
I never been to a PH before, but I heard its reputation for being expensive but fun for movie buffs. However, recent years haven’t been too kind for the PH, and most closed down. So when vacationing in Niagara Falls with my boyfriend and friends, I was very wary to eat there. My boyfriend is a massive movie buff, so his inner 12 year old took over the situation and he really wanted to experience it. The following is warning signs that I noticed, but I couldn’t find it in me to crush his excitement, after this experience I have been given more yeah/​neh veto power.
Warning sign 1:
The cars and the handprints of the stars have been left to rot. It’s is if nobody took care of the exterior for the past 15 years. They had cars from Ace Ventura 2, Days of Thunder and Truman… beautiful cars that were rusting. The hand prints of celebrities, although they were reproductions, they were peeling and fading.
Warning Sign 2:
You walk in and you get hit by a smell of garbage. The souvenir stand is also here and it was abandoned, with a few fake oscar statues and t-​shirts laying around. Someone could literally waltz in, grab a few items and leave with nobody watching. At this point I wanted to leave, but my boyfriend already ran up the stairs to the restaurant.
Warning sign 3:
The host ask if we were just looking at the props or would we be eating. The restaurant was empty, most of the vehicle props were covered in dust, the décor didn’t leave 1998. In fact all of the movie references and props were mostly from the 90s, films that are over 20 years old.
The bucket of tears:
While my boyfriend was busy taking pictures of the props, we ordered our food, expensive and named after outdated references. We notice a few fruit flies, then more came, and when we got our food, they were EVERYWHERE!!! I ordered a veggie burger, because I was not about to eat meat and get violently ill. I get it, the bun is stale, at this point I just want to get the hell out of here, so I pushed the bun aside and ate the patty with a knife and fork. Now if you visit Niagara Falls, especially the tourist sector… there is a tourist tax! Don’t worry it’s voluntary, we of coursed opted out of paying it. By this point my boyfriend already realized eating here was a massive mistake and began apologizing.
We left praying that none of us would get food positing… luckily we didn’t.
Save your money and time and eat somewhere else. Eating PH food should be recognized as a form of punishment. The place is a massive health hazard with only the bare minimum being done.

I’m a movie buff. I watch, talk, eat and dream movies.
A movie themed restaurant should be awesome. I had been to a Planet Hollywood in Montréal in 2000. Even tough the food was expensive I had enjoyed the restaurant.
Looking to rennew experience (the Montréal location has been closed since 2001) I was excited to go at the Niagara Falls locations with my friends.
We had just seen the Falls and took Falls Avnue to enter the restaurant. From afar things looked ok, a few movie vehicule props littered What I assumed was the main entrance.
There’s Ace Ventura’s jeep, Tom Cruise’s Days of Thunder car. All in poor shape. I assume they’ve been abandonned since the opening (over 15 years ago) Being excited I decided to overlook the flaws.
Opebed the door only to be hit by a nasty smell of what I assume is garbage! The souvenir stand seems abandonned. My guess is I could have stolen a fake oscar statue without anyone noticing (or caring)
There were a few props, costume pieces 9most of them pretty old. A Britney Spears outfit from her heydays of the 90’s a Moonraker spacebabe outfit. I finally reached the main reception hall. I’m still hyped, still thinking I can turn this around. somehow.
The main restaurant was completely empty. But my enthusiasm blinded me to that fact. I’m taking pictures, admiring the props, the replicas. I feel like a kid.
I finally sat down with my friends. (who are tired and strangely silent. Not wanting to snap me out of my nostalgic driven high. The waiter who took our orders asked if we wanted to eat or just wanted to look around.
I answered yes. Looking at the menu and the names of the meals I chose the «Big Kahuna Burger». (I love Pulp Fiction!) Everyone made their choice. I ordered a beer. And finally start to notice a few things…
The menu. All the «Themed» food references movies from the 90’s the afore-​mentioned Pulp Fiction, Jurassic Park, The Green Mile. Movies that are almost two decades old! And then I started thing about the props on display.
All also from movies from almost twenty years ago. I finally came to the realization that Thisn restaurant has been left to rot and decay since it opened.
Our meals arrived with them: Fruit flies! I hadn’t noticed them. The food itself was very mediocre. Over-​cooked and extremly over-​priced. Be weary of the Niagara Falls tourist tax. it’s a voluntary donation. Make sure you don’t pay it!
We all ate our food as quickly as possible to avoid the flies touching our food. I became nervous abou my friends and my own well being.
Seriously, the general condition of the restaurant is a health Hazard. We left the restaurant grossed-​out and afraid of getting food poisoning.
Thankfully none of us got sick.
I truly hope that somehow the owners of this location can somehow turn things around. Update the place and bring it to the 21^st century.
I will never go to a Planet Hollywood. If you want, like me, to look at the props. Ask the staff for permission to check them out. There are some cool pieces from 90’s cinema.
But for the love of all that is good in the world. DO NOT EAT THERE!

I should have read the reviews before coming here. We were staying an Inn nearby which included dinner at Planet Hollywood (kids eat for free). The atmosphere is good, however they needed to change out the bench seats, when I sat down my butt sank in a few inches (I’m a 150 lbs guy). The customer service was good, the dinner menu was too basic and overpriced. HERE’S the reason why I’m only giving it 1 star, the food took forever to come, and there were barely anybody in the restaurant. The food itself was absolutely horrendous! I order a Pasta and my wife ordered a burger both were disgusting. OK how about kids food., they cant possibly screw that up right? NOPE, they Mac and cheese was just as horrible. PLEASE fire these chefs, I won’t be coming back here until then.

We just had dinner for 6. All our food was hot and tasted great. We had bacon cheese burger, full rib dinner, chicken parmesan, and kids cheese burgers.

Long wait, limited staff, food was AWFUL! They have no idea what food should taste like. Don’t waste your money.

Pretty much the worst place I’ve ever been to.
Dinner took 2 hours (for burgers, fried fish and fajitas). Most of the table got served except for our 6 year olds hot dog (the server was busy taking orders at another table on the way to the kitchen). The fajitas were interesting, half the pieces were pink and cooked medium while the other half were gray and cooked well; this was something completely new. They offered to comp the kids meals… But they were already free because of the hotel affiliation. I couldn’t have imagined paying for Mac and cheese soup (the powdered cheese wasn’t even mixed fully into the soup). The managers comment topped the meal off: «I can only apologize so much».
What makes all of this worse is that this was all part of a package with the hotel and waterpark. We had hoped to take the kids to the park for a couple more rides down the water slide. But by the time we got out it was far too late.
My advice: go to Burger King, you’ll get served much more promptly and your burger will be much juicier.
One last thing: ladies… Use the bathroom someplace else before going here to eat.

Great food, but overpriced and slow wait time. We were a party of 10 and waited over an hour for our meals. We’re American and it was our first time in Canada. We were surprised at all the surcharges, taxes, etc. A 15% gratuity fee since we were a party of 10, provincial tax, federal tax, and… wait for it… a fireworks fee. Really??? How random and unnecessary. Well anyways… we got the food. I enjoyed mine (L.A. Lasagna) since it was one of their specialties. Manager went around the restaurant apologizing to patrons because of slow service, but he totally skipped our table. There is also an antiquated air to the restaurant that some might find appealing, too.

Burgers came out like hockey pucks, wife’s iced tea was disgusting. Would not recommend to anyone.

It was probably 20 years since I Iast went to a PH. It will probably be another 20. Only went here because we had a voucher for ‘kids eat free with adult entrée’ from my hotel.
The fine print says the adult entrée must be $ 18 or more (Note: not an appetizer and entrée combined, but the entrée alone). The vegetarian in the group had to add to the veggie burger to qualify. Food was passable. Not remarkable.
I spent the considerable time waiting for our food looking up Planet Hollywood on Wikipedia. Only 7 restaurants still exist. This one will not exist much longer.
The only reason to go is to say you went before it closed.

Think of Kevin Kline in A fish called Wanda, «disappointed». There were very few customers and somehow the service was incredibly slow… The food was very expensive and very poor grade. It seemed like the final days of planet Hollywood. I expect it to be replaced with a Dave and Busters the next time we are back on town. Arnold Schwartzenwgger should terminate hot mess.

I love this place! It is a bit of a walk from Clifton Hills, but it’s great cause there’s so many awesome stores along there as well!
We went for lunch on a Tuesday at about 1245pm. They were very few people on the restaurant, and when we walked in on the lower level we had to walk upstairs to see someone. We were quickly seated. They asked us if we wanted a table or booth, we said booth thinking it would be the four people booth, but they gave us a big round table right across from the big screen!
We had the Tuscan chicken sandwich. It tasted amazing! It was a great meal. The fries they have are great, I’m somewhat picky when it comes to fries and I often find that sit down restaurants have bad fries but they’re fries were great!
I loved the décor! It took me awhile to realize that they had the cut outs of the celebrities and they were going down Niagara Falls. I thought that was a great way to make it local themed. As usual they had movie memorabilia all over the place.
The washrooms were so trippy! The tiles were tilted different directions and I felt like I was titled. The mirror in the men’s is a sharks mouth and sunglasses for the women. The stalls each have their own room with a REAL DOOR! For people like me who have issues with public washrooms this is a great touch!