**post-dated: actual visit was 12/31/15** Arrived at TGIF with my party of 6, I specifically asked for a table where a high chair could be placed. They gave us a booty for 6 people and wanted the high chair placed in the middle where people and hot food would be passing by. As we sat down, we noticed that the table across was empty but had not been cleaned up. So we asked to be moved there, as a chair could be removed and the high chair would fit comfortably. The lady proceeds to tell me that a family had just left and they would need a few minutes. Well as we waited, I noted the receipt still on the table with a time stamp of 2 hours prior. Are you serious? Such a central restaurant, in a tourist area, during a holiday season and the table is left I cleaned for 2 hours? Disgusting. The rest of the Meal was uneventful, typical tgif food. Soda refills were charged, ketchup bottle was empty and had to wait for a new one. One of us ordered a burger, while everyone else just ordered apps. We specifically asked for the burger and salad to come out ASAP, yet she brought it out after we were done with our apps. This location has the potential to make so much more if the employees could get their act together.
Stephanie R.
Rating des Ortes: 2 Westown, Milwaukee, WI
We’re familiar with Friday’s although we don’t go often. My wine, a Cabernet Merlot blend, was fine and the price for the pour seemed like a good value as well. The menus were pretty worn and had white stickers covering several of the former options, which limited the selections and didn’t make a great impression. We sat at the bar and our service was good and the food arrived in a decent amount of time. The décor was updated and the restaurant seemed clean. My garlic marinated chicken breast had a bit of a cured texture to it, but other than that was fine. My husband did mention that his fries were somewhat cold. As another reviewer mentioned, I did see several flyers posted by the hostess stand pointing out which offers they would not honor, and the staff at the stand were too busy when we left to thank us for being there or to bid us a good night. All in all our visit was OK, but not up to a U.S. Friday’s experience and not probably what this establishment wants to put out there unless they are frequented by people constantly trying to get discounts they are not entitled to.
Nigel A.
Rating des Ortes: 1 Windsor, Canada
Disappointed. Nice welcome but very slow service. Fajitas were ok but not nearly enough salsa(had to ask for more) or guacamole or peppers /onions to fill the 8 soft wraps.(not enough meat either tbh — had to eat 2 virtually empty wraps. Mainly filled out plate with shredded lettuce! No server even asked how our meal was throughout the 50 minutes of service. Asked for a litre of wine, got a half. Then tried to bill for a litre! Decided to cut and run after eating what we got and no more. Will finish off dinner and drinks tonight somewhere else. TGI Friday’s in Belfast is way better! Had to haggle over mistakes in bill at end of meal!
Stephanie J.
Rating des Ortes: 2 Mississauga, Canada
First impression walking in was… Omg I can’t see through this haze of smoke! For some reason it was really smoky inside and smelled like burnt popcorn. The menu was nothing special. They only had 3 pasta choices and they were almost the same. We ordered the fish & chips to be on the safe side with a Caesar salad on the side.($ 16.99 + $ 3.99). The salad was plain iceberg lettuce drenched in Caesar dressing, with only croutons and cheese… No bacon bits… No romaine lettuce. Also, you could tell their mashed potatoes were from instant… They also charge a «T.I.F» fee, which is a tourism fee. You can ask for it to be removed, but it’s small so we didn’t mind. Only good thing is the pitchers of beer were only $ 12. Not very impressed at all. Would not go back.
Dean C.
Rating des Ortes: 3 San Jose, CA
6÷29÷15: So coming from California where there are tons of TGIFs I thought I knew what to expect. First thing you see walking in is like 3 or so pages taped to the wall about all the coupons and groupons they do not accept. Also something about not being part of some business group. That’s a lot of negativity there and surely is a bad sign cause most businesses in good health know that refusing coupons is bad publicity to save some chump change. I am typing this review right now cause it’s been a ½ hr and they still haven’t brought our food… So I’ll keep writing… Sitting here in this example of a nice American chain… The hour hand moving… 1. Jack Daniel’s Burger C$ 14.99: So I asked for my burger medium. The waitress apologized and said it had to be «cooked all the way through. That’s how it is in all of Canada.» Okay… So… Running out of things to say cause they still haven’t brought our food even though the restaurant is empty… Well guess I can talk about what we just did… Took the Hornblower ship out to the Niagara Falls!!! Totally amazing and absolutely worth it… Oh look food’s here. Alright I was afraid that the burger would be cardboard after that the waitress said but it was actually decent! I think the meat might even qualify as medium-well! Welp it was a ton better than what I was expecting. 5⁄10 2. Combo Chicken and Beef Fajita: And the chicken and beef were not overly dry either! Not bad. 5⁄10 Alright… First time I finished a review before leaving the restaurant! So though I had severe doubts(especially after seeing the frayed and torn menus) the food was actually okay… 3⁄5 #american
Tom n.
Rating des Ortes: 4 New York, NY
I had the chance to eat here the other day. Despite the construction next door(they are building a really cool Rainforest Café that will open at the end of May!) it was pretty accommodating. I was seated quickly and the server was prompt and took my order with a smile. The food came out quickly and was hot and delicious. Not sure what other people complained about, but my experience with the staff, the food and the service was very good. I would eat here again — in fact — will make it a point to come back as its close the the Falls and right at the hotel and near the casino.
Yulia T.
Rating des Ortes: 2 Toronto, Canada
I can’t make myself give it more stars due to utter disappointment this place was. I visited one of TGI Fridays locations in Europe long time ago, and was excited to try a fresh«all-American» fare with a burly and friendly service. It was awful. Their food, place and service were bland, ran down and sad. Never again.
Cristina F.
Rating des Ortes: 3 Troy, MI
Really expensive. I ordered a steak but it was over cooked. I could not finish it… No recommended!
Ahmad C.
Rating des Ortes: 4 Rochester, NY
I visit Canada about once a year and Fridays is a must. I have the Jack Daniels burger… extra sauce on the side and mayo(the sandwich doesn’t come with it); excellent!!! The Burger is well seasoned as well as the fries… avoid coming when it’s overcrowded; the service isn’t at its best… otherwise, all burger lovers give the Jack-Daniels burger a try!
Charles R.
Rating des Ortes: 2 Mississauga, Canada
Good food, horrible service We ate here on a Saturday afternoon as part of a group of four adults and five children ranging from four to twelve in age. My friend wanted to sit on the patio. Big mistake. The live music was great. The singer had an extensive repertoire of classics and newer songs. It took forever for our waitress to come out and take our drink order. We had been in the place for half an hour before she took our order. The food when it got there was great. My sandwich and salad were tasty. My kids were happy with their meal. There was next to no followup from the waitress. When I went to the washroom, I found out the reason why. The dumb bum manager had given her indoors tables to service on the opposite side of the restaurant! We had to wait another twenty minutes for our bill and another 15 on top of that to pay. So by the end of the meal, the total bill was $ 70, and we left a three dollar tip. Servers might complain about families tipping poorly, but if they delivered average service then a full tip would be there!
San D.
Rating des Ortes: 1 San Francisco, CA
Terrible. I ordered a salad, dressing on the side. I got a salad, drenched in dressing, with wilty lettuce. I didn’t finish it. Also, completely dead at dinner time on a Monday night. Probably because they don’t offer any more cheese burger sliders, even though it’s printed on the menu.
Isabel M.
Rating des Ortes: 4 Toronto, Canada
I’m saddened to see all the low-rated reviews here. TGI Friday’s is undoubtedly my favourite chain restaurant in the world, and I am not ashamed to say I always seem to end up in it whenever I go on holidays anywhere! I only wish there was more of them in Ontario! The main reason I prefer TGI’s over other similar themed chain bar and grills is that I think the actual food holds up much better in TGI’s than in many of its competitors. My visit to this location at the weekend reinforced this belief — my bacon cheeseburger and fries were just perfect — perfectly cooked, just the right proportion of toppings, with a fresh hot bun and those peppery signature TGI’s fries(although I did notice they were not quite as peppery here as they are in other locations I’ve visited, they were definitely a bit more on the generic side…) Our server was pleasant and helpful, and we enjoyed our meal in the cosy patio, complete with a lively singer belting out ‘choons on an acoustic guitar. Perfect for a summer’s day! It is also worth noting that — in terms of burgers and fries at least — you’ll pay $ 1-$ 2 less here than you would in some similar restaurants located nearby.
Mikey N.
Rating des Ortes: 3 San Diego, CA
Nothing spectacular about this place but the food was good. Two things I do want to bring attention: 1. The plates are smaller here than normal(might be a Canadian thing) so something like the spinach dip will not seem as much as other places. 2. Don’t let the empty restaurant fool you. There were maybe 5 – 7 groups total eating and we didn’t get seated right away. Overall I would come back to this location but I wouldn’t go out of my way to do so.
Jonny C.
Rating des Ortes: 2 Willowdale, Toronto, Canada
Arrived in Niagara Falls and was hungry after dropping our stuff at our Super 8 hotel. Took a walk for 10 minutes East on Ferry Street and wound up here. My best friend had not been here before so we decided to sit ‘er down and eat. These chain restaurants are pretty much found only in America and it’s surrounding areas. Coming in there was a crowd of people waiting to be seated. There were 3 hostesses looking at the seating chart as I approached them. 2 of them went to seat some families as I waited for the only hostess to look at me. She was just staring at the seating chart for a while. I spoke up and asked to be seated or if I had to give my name on the list. She just told me to wait about 10 – 15 minutes and they would call me. I saw a ton of tables empty, so I was unsure why there was some sort of a line-up. Viewing how much they were disorganized raised my eyebrows. They did not take any names so they were collecting and selecting people to be seated based on their memory. Pretty poor. As people were seated, I stayed in the front so they would remember me. Good thing too because if I didn’t, new people would be seated before me. We got a table for 3 outside on the patio. Pretty nice as the sun was beaming down on us. Avery was our server and she gave normal customer service as she waited our table. Big sized menu with lots of fixings and unhealthy choices. Perfect for the weekend! I ordered the Jack Daniels burger without bacon with fries. Looked pretty sick in the photo so I was definitely excited about it. Unfortunately, when it came and took a bite of it, the beef patty was dry! The condiments were fresh but it was below«A-OK». It was not delicious in my opinion. The fries were blah as was the Jack Daniels sauce it came with. The whole burger in itself wasn’t horrible, It was, I dunno… forgettable! It wasn’t a huge let down because this is a big restaurant chain and I still had my doubts anyway. I was looking for average and got below average but not terrible. Oh well, good to sit outside with the boys. They gotta tighten up though their seating service at the front. It’s pretty flawed.
Zaz Fra Z.
Rating des Ortes: 4 Toronto, Canada
Prices on a higher end, but the portions are pretty huge. Lots of room and quiet for a sunny Saturday afternoon. Everyone was happy and service was good.
Andrei A.
Rating des Ortes: 1 Toronto, Canada
DONOTEATHERE!!! We arrived at Friday’s in the evening after a terrible lunch at an Italian restaurant in Niagara on the Lake. We thought we’d experience the same quality of food as they have at Friday’s in Brazil where ribs are thick and juicy. HA! Not so fast. We oredred baby back ribs for $ 24 hoping that they would look like on the picture. What we received instead were SUPER dry ribs, which looked like they spent a month in a freezer and were defrozen that morning. So, I politely complained and asked what our options were. The waitress was courteous and nice. She explained that they could either re-do the ribs or order something else. We ordered a 12oz NY steak, medium rare. What we got was a really cheap cut, with zero marbling and virtually no juice. On top of that, it was cold. Let me tell you, that waitress deserved a tip, but the fact remains that Friday’s does not give a damn about the quality of its food. Possibly assuming that they don’t need to worry about raising the mediocre quality of food given the endless torrent of tourists in that area. I, for one, will NEVER come here again. If you choose to maintain such poor quality of food, I hope more people will be dissuaded from going to your restaurant after reading mine and other reviews on this page. Oh, btw, their fries are no better than McDonalds. I was expecting more, to be honest, for the money that I paid.
Kristyn P.
Rating des Ortes: 2 Toronto, Canada
New to me, wanted to check it out. Service was slow, and the seats around us empty. The server was a trainee; so obviously he was nice, helpful, and courteous. We ordered half rack of ribs, and fish &CRISPY fries. After finishing my entire glass of water, the food arrived looking rather delightful. My bf said the ribs were delish, but the fries were nothing to talk about(but you know I will anyway!). The fish was okay if you like batter. Now… on to the CRISPY fries. USUALLY you can‘t go wrong with simple french fries, but I found this s*it to be plain soggy. Ugh. The portions were large and ‘generous,‘ though I wasn‘t really impressed by that at all.
Omar R.
Rating des Ortes: 1 Mississauga, Canada
I had street food with better quality than here, shame on you, will never ever eat there again Their appetizer platter sucked big time it seemed it was two days old at least, the jack Daniels burger was of small portion and very average, the only good thing was the friendly waitress
Zabri K.
Rating des Ortes: 5 Ertingen, Baden-Württemberg
Bestes TGI Friday‘s ever!!! Die Spareribs waren TOP, die Jack Daniel‘s Soße der Hammer und das Steak zu den Fajitas perfekt zubereitet(außen knusprig, innen zart rosa!!). Selbs die Pommes sind super! Kann ich jedem nur empfehlen.
Adele W.
Rating des Ortes: 2 Pickering, Canada
Although the kitchen was extremely slow, the waitress was friendly and the food was good when it finally got to us… but $ 40 for a burger, club and two pops? Outrageous.
Tashara H.
Rating des Ortes: 1 Fresno, CA
We stopped for dinner in Niagara Falls after flying in to Buffalo, NY, on our way to Toronto. The only positive was that this place was open late. Everything else was terrible. I am not going to mince words. This place, situated in the Coney Island meets Vegas Strip portion of Niagara Falls(Clifton Hill area), is an overpriced tourist trap(overpriced even for tourist traps) with mediocre service and lousy food. We ordered two entrees(lower end on cost) and two drinks(diet soda and tea), and left with a tab over $ 70.00CAD. If the food was good, or served within a reasonable amount of time(which it wasn’t), we might have been able to better swallow the cost. But the french fries seemed more steamed than fried, the burgers had no flavor, and weren’t even fully cooked in the center. With the wilted lettuce, I almost wonder if they put the whole plate in the microwave to finish melting the cheese. Next time we’ll be smart and pack extra sandwiches for the road if we come through at a late hour. We won’t be stopping here again.