Tim Hortons

Wtf? Is it normal to not be able to order a large coffee in an extra large cup so that we could add some ice in it to cool it down? My husband starts to say he will pay for an extra large but wants a large in it. I say no, and I mention about people double cupping for free, she lets us have a small cup of ice.
What was the purpose of this? Is she/​are they trying to save money? Because I feel that the option she gave us was actually costlier in the end.
Honestly I think there was something up her ass the entire time. Before we ordered, an old man nicely handed her the food tray and she tells him to put it in top of the garbage instead. And she kept eyeing him as he did it.
Tues. Nov. 3, 3:15pm.

This timmies is so convenient because it is so close to home but they have such horrible customer service here. They got my order wrong and when I went to complain, the manager didn’t fix the situation but instead told me that I was in the wrong. Since then I’ve waited to go to the Tim Hortons close to work rather then stopping here. Horrible.

I only use the drive through for this location as the line ups are not that long. Sometimes there are no lineups in the A.M. as the plaza is tucked away. Maybe I shouldn’t mention this in Unilocal.Hmm.
The staff are efficient, friendly and they have never messed up my order. Will always come by if there is a Timmys craving!

Watery coffee. Yes, even for Tim Horton’s. Unpleasant service. Glad I will not be returning.

Right across from Cummer Park (*cough cough*… phrasing…), convenient in-​and-​out, friendly staff, good cheap coffee. It’s everything Tim Horton’s is supposed to be, and they run a tight ship. Good times.

Man, I feel so bad to rate Tim Horton’s so low, but this is one of the weirdest locations I’ve seen. I don’t think the manger or owner pay much attention to the hiring. Whether I go in the middle of the afternoon, morning, or weekend, the staff seem so confused. I can be the 2^nd one in line and ask for a medium coffee with milk or a french vanilla (which essentially involves pressing a button) and it takes 2 – 3 minutes to be served. This is unacceptable for a Tim Horton’s and if this location were downtown, they’d have a riot on their hands.
I don’t know if they are understaffed or that the staff doesn’t care, but I’ve come here in the afternoon and there is no one at the cash. So you see them mosey to the cash slowly (looking like they are high or something) and then finally serve you. At every other Tim Horton’s there’s always dedicated cashier so you know which cash to go to.
This Tim’s is a bit of a clusterf*ck, in that you just have to guess which is the right line. Such awful customer service here, and it’d be faster if I ordered a double shot latte, with soy, 130 degrees with low fat whip cream from Starbucks than trying to order a coffee here.
Terrible.

Gave up on this location! The staff are sooo slow and constantly mess up orders.

service was all over the place! but got the order correct surprisingly. I think it’s the kitchen/​deli staff that needs management, they distracted our server few times, and than served sandwiches with stale lettuce and tomatoes. I don’t know about anyone but i like my cheese melted on my eggs. just picture this sandwich: dry cold egg, on warm bagel, with stale lettuce and tomatoes, between cheese and egg, with no sauce or butter or anything that would make the sandwich stick together, beside the juice from the runny old tomatoes. Will post the pic for everyone to see

So I just tried their new Latte that came out not too long ago, and its decent. Its not starbucks, but for half the price, who’s complaining? Its not as strong and robust as a Starbucks latte, but its more milky. Remember to take half a sugar, cause it can get quite sweet if you get the regular latte. Still a thumbs up, but I’ve had better. I would go back to get it.

When in Canada, I HAVE to get my Timmy fix! Three of the four mornings during our last visit to the GTA, I made my way to Timmy’s and was not disappointed. As much as I love donuts, I decided to expand my horizons and order something different during each visit. First it was Tim Bits, then donuts, lastly a bagel. I was satisfied all three times! Hands down, I love the Honey Crullers whether in donut form or Tim Bits.
The location is a bit tucked away and parking can be a small challenge but no big deal. The staff was friendly but man, I’ve learned that you can’t mess with a Canadian when it comes to their coffee order. And I thought Americans were pretty fierce!
Oh, triple venti, 180 °F, soy, half caf, half decaf, Latte with two and a half Splendas, shot of vanilla, dash of cinnamon at Starbucks sounds pretty wimpy compared to a regular coffee at TH’s!
Timmy, please cross the border and into California!

When you arrive really late at the Sheraton and there’s nothing around and you’re starving, this is a good Timmys to hit up.
Service has been disorganized when it’s busy though.

Parking is tough and seating is limited. This is a grab and go spot if I ever saw one. No drive thru either… triple bummer.

Donut shops are as ubiquitous in the GTA as hookers in Hollywood. Having heard so much about Tim Horton’s coffee over the years, I just had to try some. On several trips to Toronto, I have had coffee at this particular Tim Horton’s (as well as a couple of others) and I have to say my verdict: Its just pretty good. Really nothing special.