Sophia Esthetic

Great costumer service! Helpful and kind. Got a Brazilian wax. Everything is clean and room is accommodating. Will return again.

Just got a Brazilian for the first time and it wasn’t that bad! Josie did mine and it was fairly quick. I felt completely comfortable. The room looks nearly medical, very clean, organized ect. Receptionist were friendly and squeezed me in between appointments. It was nothing special and they did a good job, so yeah, I would recommend. Although I’m looking forward to trying out other spas like Vivianna Day spa next time. (3 Brazillians for 60 as opposed to 1 for 45+tax/tip, equaling to 60)

The interior, while not particularly homey, was clean and fairly modern. It’s a bit hard to get to– you have to go up a kind of sketchy stair well up three or four floors. The staff was friendly, perky women, and I didn’t have to wait more than 5 minutes. The reason I am giving this place 4 stars was the quality of the waxing. I’ve been getting underarm waxes for about 6 months now, and this was the only place that didn’t leave baby hairs behind that started growing back in only a few weeks! They also have a student discount, which was a bonus for me. That being said, the lady had a weird way of waxing, where instead of ripping the wax in one go, she did it little bursts, which made it more painful. All in all, quick and reasonably priced place that gets the job done.

I’ve been coming here for years. I refuse to go anywhere else for facials, and they do a really great job at waxing as well. De plus, ils offrent un service bilingue, ce qui est important pour moi.

The good: They do use a very good laser for permanent hair removal.
The bad:
1) The technician missed two spots the first time I came there and the second time as well.
2) I inquired about their cellulite reduction program. The receptionist said that I need an appointment for a consultation. I asked her how much time this initial consultation would take. She said 5 minutes. I asked if I could have the consultation now since I was already there so that I would not have to drive again to the spa to have the consultation (it is a long drive for me). And the receptionist replied «The aesthetician will now go on her break. You have to book a separate appointment.»
This anti-​cellulite program costs $ 1,000, and the aesthetician can’t take 5 minutes off her break so that the customer will not have to drive for 30 minutes to the spa to have a 5-​minute consultation? They seem to value their own time more than their customer’s time.

I only tried the electrolysis, so my negative review is limited to those specific services. Anyhow, don’t waste your time or money. The electrolysis tech basically just plays with the hair, plucks half of them out and zaps the other half halfway down the hair (not at the root).
Their rate is way cheaper than most, but you’ll have to go for 20 appointments to get the same effect as 3 appointments from another place. Basically, learn from my mistake and spend your money elsewhere.

After speaking to the manager of Sophia’s after my disappointing last visits, I was asked to give the spa another change. I was a little reluctant however I decided that it is not far for me to judge a whole spa on simply their waxing services. Therefore I booked a pedicure on Tuesday. The receptionist was warm and kind when I entered the spa. My esthetician was Brittany and she was really good. She was professional and did a great job. it’s been 2 days and my polish hasn’t chipped or peeled, my feel still look great and soft. The scrub they use during the pedicure buffed away my dry skin on my toes and tops of feet. She also used OPI nail polish which I like because this nail polish is top of the line in my eyes. You may also choose to bring your one polish in if you choose. The price of a pedicure is really reasonable and I will most likely book another appointment with Brittany in the near future.
I didn’t give this place a higher rating as I want to judge the spa as a whole– not just on one service. So I will probably go again and try something new, then write another review.

I came here for my very first Brazilian wax, encouraged with the purchase of a Groupon. I mention the Groupon, because usually when I use a Groupon for a service businesses have select appointment windows and it can sometimes be difficult to get a convenient time-​slot – Sophia Esthetic was a pleasant exception. Their receptionist was friendly and super accommodating with the schedule.
The spa itself isn’t the easiest to get to because it’s up a flight of stairs and down a hallway – there are other similar businesses in the same building so it’s not sketchy or anything. The location itself is convenient though, just at the corner of MacLaren and Elgin. Once I figured out where the spa was I was impressed – it was warm and comfortable, there’s a waterfall in the waiting room and calming music playing to create a nice relaxing ambiance.
I saw Brittany and she was awesome. She was friendly and she made me feel comfortable and did a good job answering my questions. The room was clean, well-​kept and prepared freshly before I went in. The whole experience was quick, clean, and not overly painful.

To get here all you have to do is pass the Bridgehead coffee shop, cross the faux tan salon and scale two flights of stairs! It’s a touch hard to find this place, but you’ll be glad once you do. I had a very thorough, ten-​minute (!) Brazilian wax with Bianca and it was worth every penny of my $ 45 (with student discount). These days, that seems to be the cheapest Brazilian wax you can get in Ottawa – and possibly the best!