Disappointing experience!!! Came here on a day trip from Montréal and we heard so much about the Koelsch, but I got disappointed. When the Beer arrived it looked like it was left on the counter for to long, but after the first try the conclusion was, Wrong Glass, way to cold, under carbonated. So beer had no foam, no bubbles at all. Taste was there but still was like old Beer
Kathy F.
Rating des Ortes: 3 Ottawa, Canada
Due to the ferocious spitting of freezing rain last evening, my boyfriend and I quickly entered the nearest restaurant we could find, which happened to be this one. We entered the whacky, yet awesome — looking restaurant/pub which was decorated in different styles, colours, and sizes of clocks. We were denied access to the booths by our waiter, so we sat down on the uncomfortable wooden chairs. They looked nice, but definately wasn’t so appealing for my backside! Though the waiter was not so welcoming, he was prompt and attentive, with a professional attitude. He quickly took our orders, and had arrived with our meals within minutes. My boyfriend ordered the pulled pork lasagna, which sounded way better than it looked! The lasagna came in a small dish, and he said it lacked spices and flavour. His meal also came with a potato and bacon soup, which was pretty standard. I wasn’t too impressed with the menu, so I settled for the only other soup on the menu other than the soup of the day,(which was the potato and bacon soup). My French onion soup was nicely arranged in a unique bowl, topped with lots of cheese and shallots. The French onion soup contained soft bread croutons, beef broth, spices, and of course, onions. The soup was nothing special. I enjoyed the amount of cheese that was added on top, and the bread croutons, but it was too sugary for my liking. The pricing of the restaurant was fairly decent; $ 8.50 for the French onion soup, and $ 17.00 for the pulled pork lasagna, and the potato and bacon soup. I wouldn’t say that I’d come back for the food on my own will. Though, I am sure that the beer is great there since it is a brewery pub!
Christian D.
Rating des Ortes: 5 Ottawa, Canada
Had a terrific experience of service tonight. After a hard day of work, I was hungry, and so had the spaghetti special. It was good, but when it came time for dessert, I just needed something … more than the usual. I asked for a meaty dessert. My server and I discussed meat loaf(just the loaf) because the Clocktower’s is well regarded. She talked with the kitchen, and meat loaf just wasn’t going to happen. She negotiated with them for chicken, knowing I might like that, and came back with a proposal for chicken breast. I asked Could it be fried, and she said Probably yes, and went back to the kitchen. Some minutes later, my server returned to tell me that, not only did she procure a piece of chicken for my dessert, but she managed a fried chicken *thigh*, understanding intuitively that I would be partial to dark meat. Spot on! The result was glorious: juicy and crunchy, boneless thigh of chicken, in a generous flavourful batter not overly herbed or spiced. A great dessert for a hungry worker.
Leah S.
Rating des Ortes: 5 Mississauga, Canada
I have a very sensitive stomach when it comes to eating out anywhere. I had lunch here and felt fantastic! I didn’t feel sick at all and felt full for the entire afternoon evening! Excellent quality food and service here. I had the sandwich of the day(crispy chicken wrap at the time) with fries for lunch. I was visiting from Toronto and came out of my way on my way home so I could have a meal that would sit well for the ride home. I am so pleased with the service and food. I had chips and dip and the sweet and spicy ginger wings with fries and their spicy mayo. I would recommend this to absolutely everyone. I rarely feel so passionately about a restaurant. Worth the money and detour for sure. See you again soon clocktower!!!
Jennifer P.
Rating des Ortes: 4 Ottawa, Canada
So this Clocktower Brew Pub has upped their game. My previous review was from 2012 and I just went there recently and they are definitely much better now. I guess with the opening of the Barley Mow across the street, and Churchills Pub and Corner Bar and Grill not too far away they knew they had to improve. And I’m glad that they did. My husband and I went there for brunch with some friends(another couple). The other couple wanted to go to the Clocktower, so we went(it was my first time back there in over 2 years). I had the Supreme Burger($ 14.25) with a side salad. The Supreme Burger comes with bacon, onions, mushrooms, swiss and cheddar. The bun was so fresh and had a good chewy texture to it and it was perfectly toasted(crispy surface, not charred, and soft inside). The meat was flavourful and all the burger toppings tasted so great. The burger also came with fresh tomato slices and bibb lettuce. The side salad was great. It was mixed greens, with grape tomatoes, carrots and cucumber(no iceberg lettuce here, hooray!). I asked for the dressing on the side and it came on the side like requested. I wasn’t too crazy about the balsamic vinaigrette because it was too much oil, not enough vinegar, so I just ate most of the salad without dressing. Our server was Denis(at least that’s what it said on our receipt, he may have told us his name when he greeted us, but I didn’t catch it). He was amazing. Really attentive without being intrusive, and friendly without being creepy. He brought a large bottle of water for the table and when everyone else at the table ordered alcohol and I said I was fine with just water, he brought me a big glass of water with ice and garnished with lemon and lime. So nice! I also inquired about the hamburger bun because I can’t eat sesame or poppy seeds. He went to the kitchen to check and gave me very specific information(that the buns come in the same bag as bread that contains poppy seeds, so while the kitchen staff can brush off any poppy seeds that might be sticking on, there’s still some contamination). I assured him it was not an anaphylactic allergy and that would be ok. Our server was really great and I would give 5 stars for the service we got. My husband and one of our friends both got the Clocktower 222($ 11.50) which was 2 eggs(any style), 2 pieces of bacon, 2 pieces of sausage, 2 pieces of peameal bacon, toast(white, brown, or sourdough) and homefries. They also got some generous fruit slices as garnish(orange, grapefruit, cantaloupe, honeydew, and pineapple — my husband said the pineapple was sweet and delicious). They both loved their meal, although our friend thought the sausage was too salty. My husband loved the sourdough bread. I tasted the homefries and felt they were not crispy enough and were a little too salty. Our other friend had the Breakfast Club($ 10.75) which was fried egg, bacon, cheese, lettuce, tomato and mayo(although she asked them to hold the final 3 ingredients). She also had the homefries. She said it was good and she was happy with her meal. The prices on their online menu are now up-to-date. All in all, I have a better opinion of this Clocktower Brew Pub now. I hope they keep up the good work by continously improving their food and hiring more servers like Denis.
Jared R.
Rating des Ortes: 3 Toronto, Canada
Came here for a beer last night with my old roommate. He had the IPA, the new rotating tap and I had the bitter. I tasted both and to be honest didn’t notice much difference. Both had that classic strong cask ale like finish and both were good beers. I like clocktower’s beers and like to support local brewers. Service was fine. I can’t speak to the food and from the other reviews that’s seems to be where the problems are.
Jason R.
Rating des Ortes: 1 Ottawa, Canada
I’ll never go back. The food looked good, but was mediocre. Ordered their specialty pizza and bruschetta, both were dry and bland. Heard great things but I’m very disappointed. $ 50 I could have spent somewhere else.
Marquis C.
Rating des Ortes: 5 Ottawa, Canada
Awesome service, food and outdoor patio! We had two of their own brewed beers, both great!
Tom R.
Rating des Ortes: 2 Ottawa, Canada
I have not had the greatest of history with the clock tower pubs, generally I have found the food to be average at best and the beer to be sub par, but I ended up here on family day evening when not much else was open. Unfortunately my overall impression is still decidedly average and in this area there are many places I would prefer going, unless I had another coupon… Arrived here with my girlfriend and it was pretty empty. The décor is nice, nothing special but nice nonetheless. We each ordered a beer, I had their ESB, which was a bit watery and bland but not terrible while my girlfriend had Kolsch which she enjoyed. I ordered a special curry type dish on rice. The meat and vegetables were quite tasty but the rice was cold, it really took the meal down a few notches. My girlfriend had a fish and chips which she said was good(but not amazing). The service was good, although their debit machines were mostly broken, it took a few times to get things sorted out. Overall this place is not bad, but the averageness of it means that it will struggle to get me to return. In the cut throat world of pubs in Ottawa, Average simply doesn’t cut it.
Andrea B.
Rating des Ortes: 3 Ottawa, Canada
This was my first time visiting the Clocktower on Richmond, and since I love their Bank St. and Clarence St. locations I thought I’d give it a try. Seeing Chloe’s review definitely sent me in with low expectations, but ever the optimist I tried to maintain a positive attitude I was super thrilled with the venue — I love me a good patio! The Clocktower Brew Pub has a sprawling outdoor space(which was actually extended to the middle of Richmond Rd. since it was Westfest and the street was closed — AMAZING!) with lots of umbrellas and tables it didn’t feel cramped at all, which I sometimes loathe at the patios downtown — though I must admit it does make it harder to overhear interesting conversations. My first disappointment was the fact that I couldn’t try the butter chicken potato skins I had seen online, because the menu was cut was down for Westfest. Of course, that was totally understandable considering they were most likely serving twice their normal capacity for a Sunday afternoon. Since I missed those scrumptious looking skins I decided to opt for the club sandwich and our table shared a plate of nachos. I was pretty psyched for the nachos considering the other location’s were always great. Unfortunately what arrived was some corn chips with a small amount of salsa and cheese and a few jalapenos thrown on top. It looks slapped together and didn’t have nearly enough toppings, but I have to admit, the salsa was delicious. While I was bummed about the less than awesome nachos, my club was pretty delicious. The chicken was great — tasted like homemade bbq, the bun was fresh as were the veggies, and the bacon was perfect — crispy but not burnt. While the service was less than awesome(we had to ask 3 times for refills and everything took forever), our server was very friendly. I can say without a doubt this is a great spot to hang out with friends and have drinks on the patio. I’ll have to reserve any judgement on the food until my next visit, because I’m seriously hoping to lack of culinary stardom was due to the chaos of Westfest.