Swiss Chalet

I visited this location on a rainy Wednesday around 8pm in July. The place was only about one third full. When you first go inside you can see that the interior is made up of dark wood work with white rectangular inserts in the walls, which seems plain to me. Our waiter, Jin was very attentive to us and followed our requests precisely. I found it odd that he left butter on the table but none of us had dinner rolls with our dishes (such as pasta and sandwiches). I decided not to order one of their individual chicken dinner meals because I find them small. I usually order the rotisserie chicken family pack for take-​out. I went with a $ 10.99 classic burger without lettuce. The wait time wasn’t long and the portions of the burger with fries was pretty good. The burger was nicely cooked and delicious. It was mostly average compared to other restaurant burgers, but the only difference was that our waiter brought me some gravy and a pack of mustard and relish on the side. It made the meal more enjoyable, especially with the fries being fresh. The meal was also very filling. The only thing I noticed at the end of the meal was a fruit fly buzzing around and I hate fruit flies. The service was good, although our waiter could have used a smile. I had also asked for a glass of water without ice and it had that strong tap water taste to it, but it didn’t cost me anything so I can’t complain.

Best swiss chalet ever. Thank god I live close! The staff is always soo friendly and great. Im very surprised its not as full as it should be. You should go!

I order the chicken pot pie like I always do. The pastry top tasted wrong and almost burnt. The rest was okay and the staff was very friendly but it is not as «classy» as the other Swiss Chalets I’ve been to.

Waited 15 minutes to get served.
Wait staff seemed pretty checked out.
The food was ok.
Probably not worth your time to go here.

I have to admit Swiss Chalet is one of those places where when u have a craving for rotisserie chicken you can be sure to get your cravings met, well at least for me… I probably order from this place every other month and they are pretty consistent with their food. I would give them a four star if it hadnt been for the fact that the fries are not always fresh tasting, good, but sometimes taste like its been reheated 30% of the time. Not that bad considering. I love the double leg dinner. Thats usually my order. Make sure when you place your delivery order make sure you mention 40 minuts or its free. One time the customer rep did not mention that and they said it was not free because the sales rep didn’t say it was. Also write down the time its supposed to come.

I’ve come here for take-​out on several occasions. The take-​out line can be crazy during afternoon and evening hours. Orders are taken quickly and food is handed over to you within few minutes.
The chicken here is okay if you get dark meat, but white meat is always dry and almost tasteless. Rice is bland, buns are hot and fresh, coleslaw is good, caesar salad has too much garlic, the chalet sauce is always awesome and ribs are hit and miss here.
The staff here seem overwhelmed and can come off rude at times. A couple of times they’ve made mix-​ups with my order which is frustrating when you get home and notice that you got someone else’s order and not yours. Or, they’ve given you your order but forgot the salad or the side.
I’m hoping that the dine-​in experience here is better.

Okay… So the boy ranted and raved about Swiss Chalet and their **SAUCE** So I was excited to try their food since I’m a foodie and sadly (Babe, sorry to burst your bubble) but it was just ok. Not bad, Not great just ok. The chicken was good and the sides were okay but nothing really special or delicious and once again my fries were over done (that bugged me beyond belief) and the sauce had me confused as to wither it should be on a dessert or some weird spiced filling for a cream puff. I can’t wait until the boy comes to visit so I can take him to Boston Market our version of Swiss Chalet.