Spinnaker’s On the Fly

Do NOT trust this place with your food allergies!
I was heading to my flight a couple weeks ago and decided to grab something from the «ready made» section, as I didn’t have time to sit at the restaurant (which I usually do). I chose the quinoa salad, and was surprised to see that there was no ingredient list label. Problem #1. So I asked the guy working there, to please check that there was no apples or apple juice in there as I’m very allergic. He takes a few moments and then confirms to me that there isn’t. I pay, go upstairs to my gate, crack it open, take two bites and what do I taste? Apple. Absolutly UNACCEPTABLE.
I went downstairs and told the guy at the till, do you think he even apologized? No. I’ve been to the Emergency Room three times for this allergy and first of all he obviously didn’t check with the chef in the back to make sure, and just took a wild guess and then once confronted, didn’t even make a proper apology, for putting me at such risk!!!
He refunded my $ 5.50 (approx) and I left. Terrible, terrible way to run a business. Unacceptable that something as serious as food allergy is so poorlly handled at a food establsihment. Managment should be ashamed. They’re lucky I didn’t have to go to the E. R or they would have seen a lawsuit.
I travel through this airport every 2 weeks, but never again will I trust them with my safety.

The have a great «grab and go» section which is great because there was no seating in the actual restaurant?
The girls at the order counter were friendly and quick. Always important when you are grabbing and hopefully going.
Grabbed a chicken sandwich, juice and a brownie to go. Expensive, however it is the airport and they can charge what they want since you don’t have allot of food choices. The Sandwich was really good but the brownie was very disappointing. I only ended up eating half of it at my gate and ended up throwing it out. Too dry and lacked any taste to be considered a «real brownie». Not sure if they make them in house or outsource it, but they really need to re-​think offering it. Wasn’t good at all.
Besides the brownie, everything else was good from service to food.

I’ve stopped in a couple times since they opened last year and it’s great. Not your run of the mill airport restaurant — the inspire to be «LOCAL» for many menu items and its a great inspiration to try something new. Large breakfast selection and the Eggs Benny west coast (with loads of very well prepared salmon) is likely the BEST I’ve ever had — seriously !!!
The lunch and dinner items are wonderful. Al is cooked in an open kitchen which I appreciate so you can watch and hear all the action.
They have a very extensive beer and wine menu and again lots of local choices ! Fantastic.
The have a great «grab and go» section with the same menu food and a couple salads — looks really good and they will do take out very quickly.
My server today was slammed busy and she checked in on my a number of times.
The prices are very reasonable and the seating is ample for such a small airport. Community tables really help when they get busy and lots of seats at the open counter to watch the action.
I don’t give out 5 stars very often — but Spinnakers really earns it !! Way to go team

The service is quite good and the food is decent but it is a little pricey. The staff is very friendly. The coffee is terrible!!!

Decent selection of wine and food. The location is great, the airport is nice and bright and cheery.
The staff was bubbly and quick, and it was easy to grab their attention for the bill.
All in all, a rather good airport bar.