Freshii

Im not a mall food court fan but when I saw there was something other than pizza and burgers I was so happy. This place gives you an healthier choice. Everything looked so good. I got an teriyaki rice bowl which was really good. It wasn’t over powering taste of teriyaki which I liked. Every time I ordered from there I was always happy what I ordered.
Its really nice that they use fresh ingredients and they make your order right there in front of you and not sitting under a heat lamp before you even order. Yes, there are lines to order but it just means that your food is fresh. I would recommend this place to any one who wants a healthier choice than the regular food court places. I just wish there was one closer to me.

I must go to Freshii 4 out of 5 days every week (gotta have a cheat day). The staff there are very friendly and the store manager brings customer service to a whole new level by remembering my name every time. The food is fresh, as the name implies, and very delicious. Sometimes it’s hard to believe what you’re ordering is quite healthy. My addiction has even spread as I’ve turned most of my co-​workers into Freshii addicts. Needless to say I’ll continue to go there 4 out of 5 days a week for as long as I’m working near this location.

Worst service ever. The people working are super slow and seems very badly train. The girl with the red hair kept blowing her nose behind the yogurt machine thinking we can not see her and she comes back to make food without even washing her hands! There is also a old indian lady there who has her hair so messy and she was making juice and food and didnt have any gloves on. My husband found hair in his food a few times. We keep coming back hoping it is better since it is the only «healthy» choice in the mall but its such bad service and everyone takes so long, the manager is so rude. I overheard her say mean thinggs about the customers when they are not looking. And she would look away to the other employee and roll her eyes. How disrespectful is that? No wonder the staff there are so rude! They also dont use fresh products because i saw the froozen yogurt they use is EXPIRED! And they use it to make everyones smoothie! I asked the cashier working and she didnt even know what to say but sorry! How disgusting!!!
After giving this a few go and hearing other peoples complaints i agree. It is overprice, manager is horrible. And staff isnt any better! Plus the indian lady is APPARENTLY the prep lady and if she doesnt wear gloves and put her hair up INFRONT of us customers i dont even want to imagine how she preps in private!
DO NOT GO HERE! IT IS HORRIBLE AND OVERPRICE. drop price down a few bucks, get actual FRESH food. New manager and better trained staff then maybe.
I am telling all my family and friends not to come here and so far a lot of them have been skipping freshii !
+ they are always in their phone. even the manager. (What the heck!)

We did a 2 day photo shoot in the area. We had 15 – 20 people order custom food each day and it was all clearly labeled, and 100% accurate.
Miranda the manager was great, very easy to deal with and had our orders ready for us 5 minutes early each day.
Super easy to deal with, tasty, healthy food and great juice.
Thanks Freshii.

For a food court meal, I am so glad they have Freshii as an option instead of just the regular Asian food and burgers.
My regular meal I get for lunch is the Fiesta salad with added chicken. I love it so much that I haven’t really ventured through their menu to try their other salads and bowls. It’s pretty much everything you would find in a Mexican burrito except in salad form. The salad is filling but if I didn’t add the chicken I’m not sure I could say the same.
The service is okay. There is normally a line when I go but you can’t really help it, it depends on the customers ordering in front of you as well. The cashier did apologize for the wait though which was nice. The reason I give it 3 instead of 4 is because the past few times I’ve gone they’ve forgotten the dressing or avocado. I’ve made it a habit to double check my order before I leave which isn’t something I feel I should have to do since it is part of their menu and description of the salad. They do fix it no problem and apologize but it’s happened numerous times.

I love this place. It’s truly the best idea for fast food in the mall. Get the Metaboost with easy dressing and cheese and you’ve got a healthy and filling lunch!
Miranda is super nice and charismatic. The team is also very friendly. Also if you’re a Steve Nash member you get 10% off!

Freshi has become a staple in my daily routine. Green smoothies and delicious wraps leave me satisfied and proud of the nutritional decisions I’ve made. Staff at freshii are very friendly and make an effort to get to know thier customers. Quick service, delicious food and a positive staff make freshii my favorite fast food service.

Great food, great people working there. I deal with Miranda most times and she always make me feel like I am just at home. Cobb wrap is the best choice in my eyes

I work in Guildford town centre and have been going to Freshii for 6 months now. The food is ok but the girls are AWESOME! The reason why I gave it 1 star is because of the manager. I am honestly terrified to place my order with Miranda, she is rude and intimidating. She is always yelling at the girls and putting them down in front of customers. I work for Shaw and we only get 30 minutes for break, I went there on Saturday at 1pm, stood in line and received my order at 1:19pm I had 11 minutes to eat and get back to work. This is not fast food service!!! The manager was talking to her friends and didn’t focus her attention on the line forming. The girls are the people that run the store not the manager. Every time I think of going there I’m always scared to see Miranda. That is why I decided to go there on the weekend as for she is not there. I spoke to the girls and informed them about the issue with Miranda and honestly feel bad for them because they have to work with her and put up with her nasty attitude and unpleasant work ethics. Ummmmmm girls new Harassment labour law came out! Don’t be scared and stand your ground.

Horrible SERVICE BY Miranda the MANAGER!
I visited this business twice last week just to determine if this place was actually as bad as my first visit. First visit, I went in on the weekday I was the second customer in line and waited close to 12 minutes. The whole time I was there the manager Miranda was gossiping with her friends on the other side of the counter not having any care in the world about the customer service. She was interrupted by a employee and gave her a frustrated look and rolled her eyes at the staff member as she turned to gossip with her friend. I felt horrible for the way the staff member was treated by her manager. Miranda is not a proper trained manager, she has no people skills from what I witnessed nor did I see any coaching or encouragement coming from her. If anything she was harassing the staff members and creating a hostile work environment. I ordered a Thai lemon grass burrito which took forever. I asked the cashier for a refund and she stated that she would need the manager to do authorize the refund. I saw the fear in her eyes and felt really bad for her and didn’t want her to deal with Miranda any more. I received my burrito which was just ok. Nothing that great about it, unsure if it was even put together the proper way since the manager was not overseeing the business. I went home and couldn’t stop thinking about the way the staff member was treated. So I went back on the weekend with my friends and boy was it a different place. I was amazed!!! The service was fast and the food actually tasted great! We received an apologize for waiting for our food the wait time was 3 minutes which is not bad at all, the staff were happy and you can tell it was a different atmosphere. The staff members provided exceptional service and was friendly. I will go back ONLY on the weekend!!! This store needs alot of help with management on the weekday.

They now offer the option of custom making your own salad /​bowl /​wrap, which you do by filling out order sheets found by the cashier. Service is still spotty (see my previous review), but it looks like everything is up and running!

This place needs a manager! There is NOTHING fast about this fast food.
Our order took more than 20 minutes — 2 salads — how hard is that? There was only one order ahead of ours. The woman who ordered after us gave up and tried to get a refund but had no success. We got no apology just stunned looks from staff.
My Cobb salad was fine, but my wife’s had at least 25% wilted and rotten lettuce…(plus two salads with chicken cost $ 21.80) This a salad shop! Get with the program!
I will never go back — you have to be pretty desperate for salad and have a half hour to kill if you plan to order here.