I have been here a few times now and I find their hours are great, including having full weekend hours available. I most recently saw Iain when I couldn’t move my neck and he was great in helping me to loosen up the area but also gave me great tips on how to sleep to keep my neck aligned and suggested a specific type of pillow as well! The environment is fairly relaxed but doesn’t compare to a spa if you are looking for a plush dark room.