Not the best Aroma location, to be honest. But not bad at all. Everything was fine before we ordered shakshouka with soft egg. We asked for almost liquid eggs on top, to steer it and mix with tomato. They tried 2 times and both times eggs were hard, as usual. Manager and waitress were upset more than we :) And they didn’t charged as anything. At least there were trying. I appreciate their efforts.
Ashley I.
Rating des Ortes: 5 Toronto, Canada
Great service ! The guys tag said in training but if it didn’t say that I wouldn’t have known he asked my name for the order then said«thanks ashley». So friendly drinks taste great and it was inexpensive 10 out of 10.
Suzana C.
Rating des Ortes: 2 Toronto, Canada
I’m a fan of their hot chocolates and sandwiches. What I don’t love is customer service and I do understand not all employees are ‘rude’ however that is what I have experienced in that location. I will not be coming back.
Annette M.
Rating des Ortes: 5 Strathroy, Canada
This was our first time at any Aroma locations. We agreed it was the BEST London Fog we’ve ever had. I ordered the yogurt, muesli and fruit. Sara had the warm chickpea salad. We were both pleased with size of our portions as well as the quality and flavour of the food. The staff were cheerful and helpful. The restaurant was clean and well maintained. I will definitely try Aroma in the future.
Ben P.
Rating des Ortes: 5 Vaughan, Canada
I like Aroma in general, but this branch on Queen is probably the best! The fact that the owner Greg is always there makes all the food and the drinks come perfect and if anything is even a little bit wrong you will be treated like a customer should be treated with immediate replacement and«on the house» stuff. Extremely recommended!
Elle G.
Rating des Ortes: 4 Toronto, Canada
Great spot on Queen West for a coffee spot. Lots of seating including a few booths. They have great tea too, and the stay in cups are a massive size! Ding ding — we have a winner! I did not eat but saw a lot of people grabbing food which I have to say looked pretty yummy! Next time I will meet my friend for lunch AND tea. Free wi-fi, nice service too — gotta like!
Jon C.
Rating des Ortes: 1 Toronto, Canada
Just shocking. Come here for bad coffee and the feeling that you’re a bag of shit from the staff. Worst customer service I’ve ever seen.
Is S.
Rating des Ortes: 1 Toronto, Canada
Worst customer service experience of my life. The man working behind the counter at cash, after I ordered, asked me «can I have a name?» but I couldn’t hear him over the whirr of the coffee grinders so I said«cash», to which he barked back«CAN I HAVE A NAME!?». Absolutely appalling. You cannot speak to customers that way. And if you want to offer personalized service by asking people’s names, say can I have YOUR name please… not just«a» name. When I asked for the wifi password, the worker behind the counter begrudgingly gave it to me. The staff were saying terrible things about customers in front of all the customers. Service is really deplorable.
Anh Tuan H.
Rating des Ortes: 1 Toronto, Canada
After roaming the streets for breaky I finally fell upon Aroma Espresso Bar on Queen. It was some what busy with people. I ordered the French Toast. When I came I retrieved it from the bar and returned back to my seat. First I noticed that my «syrup» was a little cloudy so I open the serving portion to discover that it was actually salad dressing. Whatever, I work in the industry, it happens. Easy switcheroo. Next I picked up my fork and noticed a stain on it. Whatever, so it’s a little spotty. Rub rub, wait, that’s dried on egg. Gross! Fine so they missed one. Switched for a clean one. So the French Toast wasn’t bad. Not great but not bad. Served with a side of fresh fruit and home made whipped cream. After getting through two pieces of FT I was about to dive into my fruit when I notice something on a grape. Yup, it was mold. Three strikes, I’m out! See Ya never!
Diana D.
Rating des Ortes: 2 Toronto, Canada
By now, everyone should be familiar with Aroma Espresso Bar. This post will serve as another café marker on the imaginary Toronto café map I have going on(which is a great idea I might put together one day). However, as you may know, I like to try out new food every time I enter Aroma. One of my favourite items that I discovered at their Queen St. West location was their Italian Cheese Croissant. I highly recommend it because I actually think it’s sorta better than their sandwiches! The cheese and vegetables in the slightly toasted croissant made a delicious combination. Although this is not quite my favourite location(the undone floors makes it look unfinished), it’s a convenient location for everyone along the Queen/Bathurst and Queen/Spadina areas.
Vlad S.
Rating des Ortes: 4 Mississauga, Canada
Came here a few days ago to get some studying done in the evening. I had some anxiety, expecting it to be super busy like every other Aroma I’ve been too but when I got there it actually wasn’t. In fact, the atmosphere was perfect. Nice and chill with good coffee. I had a great time. I sat around the corner in the back(kind of a vague description, but you’ll know what I mean once you go inside) and it was a great location to get some studying done because it was away from the doors and the traffic of people. I ordered a latte, and damn it was good. I love how they always give you a chocolate with your coffee. It just makes it so much better. I also like how they give little plates with your drink, so that coffee doesn’t get on the table you’re working on and then onto your books/laptop. Over all, I really like this place. The only thing is that there is only a single washroom. It’s a nice washroom, but waiting sucks. Especially after you’ve downed a whole coffee and the person in there is taking forever #truestory #funtimes Still, highly recommend this place. I would definitely go again if I find myself in that area.
Sarah A.
Rating des Ortes: 3 Upper Beach, Toronto, Canada
I found out about Aroma because it was around the corner from my work this summer and I need to tell you — it was a daily occurrence. Not only do you get a piece of chocolate with any drink but the service and food are awesome. Try the sweet potato salad with goat cheese and argula! After you get that you won’t feel bad about all the pastries and cookies. Go for the chocolate aroma cookies! They are only 50 cents and taste like mini brownies — divine! The space is good, lots of tables inside and outside. I also love the self-serve lemon water station for anyone who is waiting for their order. And the coffee fix-ins are great! I love how they have honey and sugar water! I never see these options at other cafés. «Aroma» is not longer called that a work — everyone refers to it as «aromz» because of the nomz.
Jo M.
Rating des Ortes: 2 Boston, MA
We went to Aroma on a Saturday morning. It wasn’t our first choice, but nothing else was open at 8:30. The service was friendly and efficient enough, but the food was nothing to write home about. Two things that disappointed us were that there was nothing on the warm breakfast menu without eggs, and that the eggs«done any way» could not be poached. Coffee, however was decent. The latte was much better than most others I’ve experienced in Toronto, but still not as good as back in Australia. Overall, it does the job, but nothing special.
Madeleine J.
Rating des Ortes: 2 Melbourne, Australia
Once upon a time when I lived in Toronto I always used to hang out at Aroma Espresso in The Annex. I remember Aroma as clean, great food, awesome drinks and perfect service — so naturally when I walked by this one on a recent trip to Toronto, I dragged my mom in for a cup of coffee. Now… the food and coffee was absolutely fantastic. We ordered some tea and some cupcakes, and the cupcakes tasted moist and recently baked — delightful! I even saw one of the staff members in the kitchen putting some fresh pastry into the oven — I really appreciate a place that freshly bakes new treats over the course of the day. The tiny little chocolates that come with the drinks are always a welcome bonus. The staff weren’t as cheerful and friendly as I remember — they kind of stared at me blankly as I ordered, not really acknowledging what I was saying, which kind of made me wonder if I was doing something wrong. The place itself? Oh dear. The bathroom was out of toilet paper and so messy that the person before me in line warned me before I went in… and apparently it had been like that all day. The little station with milk and sugar was in absolute shambles, and the water container was empty without any cups in sight. Keep in mind that this wasn’t at the end of the day when they were packing up — this was midday! Aroma is still a great place to grab coffee, but I think it’s lost a little bit of edge. It used to feel like a cozy little place where you could easily become a regular, but on this particular day it felt more like a crappy chain with above average coffee.
Lauren S.
Rating des Ortes: 4 Toronto, Canada
I only came in for an iced brewed coffee. The service was lovely. The girls who served me were patient and smiley. I enjoyed that. A very non-intimidating environment for a first timer. My iced coffee was $ 2.70. It came unsweetened. I like that– I’m fussy about how sweet I like my drinks, and I usually find most wayyyy too sweet for me. I came at around 3:30 on a Friday– no lineups although plenty of people were there working and relaxing.
Grainne M.
Rating des Ortes: 4 Birmingham, United Kingdom
Another one of the Aroma chain so if you’ve been to one of the others you’ll probably know what to expect! Treats here look tasty-including mini cupcakes. I was trying to be good(read: I was mildly nauseated from excessive chocolate and peanut butter consumption) so passed, but the mini red velvet cupcakes were very tempting! Medium coffee is a reasonable $ 1.90 and I still love it that they give you a little chocolate. Or maybe even two! There are lots of coffee shops around… but how many give you the chocolate you want with your cup? The girl serving me today was lovely and the place has a nicely chilled atmosphere. Seating is comfy couches, chairs and booths with a small sunny patio section outside. Only one washroom that I could find but it was roomy and pretty clean with one of those Dyson hand dryers. They’re still a bit of a novelty for me!
Evelyn A.
Rating des Ortes: 4 Toronto, Canada
This Aroma location is really warm, welcoming and has a solid free wifi connection. Three of the most important things when looking for a place to spend a winter afternoon. They don’t have the best tea selection, which is normally my thing, but even a bad green tea bag with some hot water and honey is still one of the most flawless concoctions of all time. So I’m not really that annoyed about their simple approach to the world’s most popular beverage. Their sandwich selection is good, and a half is plenty. They put a bit of mustard in their egg salad, which is really zesty and fun. Just like me. WHOTHEHELLISPEPPER?
Amelia J.
Rating des Ortes: 3 Toronto, Canada
So the menu is the same as all other Aromas: great coffee, AMAZINGDELICIOUSPERFECT steak sandwich — this is literally the best thing you’ll ever eat, free ice water. So for the menu I give it a 4/5, because I absolutely adore almost everything I get from Aroma. My rating is based on this specific location: atmosphere, lay-out, etc. It’s definitely less«comfy» feeling than the other Aromas. Seat layout is strange — four good booths but the rest of the seating is awkward. Music they were playing was quite good. Single stall washroom was clean. Service was good(I ordered the sandwich and my friend and I each got a coffee; she asked if we wanted the coffees right away or wait for the sandwich to be ready). I just didn’t feel the space was as inviting as the other Aromas. Felt a little cafteria-ish.
Meena A.
Rating des Ortes: 3 Toronto, Canada
We came across this location whilst wandering around Queen West after a jaunt at the Yarn place. What drew me in was that this was an Aroma location NOT completely overrun. We knew we had to check it out. It is so different(kinda) from the one on Bloor West. They have four booths, a few tables in the back and some in the front. Also a wooden counter lining the entire front window. But only one bathroom — which is incredibly inconvenient. Surprisingly, the one bathroom for the entire coffee shop is cleaner than all three stalls in the Women’s Restrooms at the other Aroma location. Staff are incredibly nice. They are at the other Aroma as well but I feel like they are less harassed and rushed here. The lady actually took time to smile at my friend and I; she even initiated some light small talk. Menu is standard. Tea, coffee, baked goods, salads, sammies — everything is appropriately priced(not cheap, though), given the chic coffee shop atmosphere. Great place to study, catch up with a girlfriend, or have a morning coffee by oneself.
Martin S.
Rating des Ortes: 4 Toronto, Canada
This location, on Queen St. at Augusta Ave., used to be a Second Cup before closing for several months. Aroma Espresso Bar took over the space and remodelled the interior to give a more modern European look. Aroma is a espresso and coffee chain from Israel that has expanded into Toronto with nine locations now. The look of the café is fresh and suits the location on Queen lending a nice alternative to the sometimes brash Starbucks and low brow Tim Hortons nearby. I stopped in to buy ground coffee and met the owners who were quite friendly and explained the coffee choices to me, and offered me discount cards for my next visit. I’m looking forward to going back during the daytime to try their coffee and maybe some of their baking which looked great in their display case.