Cleaning Connection

I’d never booked a cleaning crew before so I decided to use Cleanify because they seemed to be a big company and I assumed they would be more efficient and reputable.
When I booked over the phone using their customer call centre I was given a time range of between 12 to 4pm. This is a long time to be waiting for someone to turn up but I was planning on being home for most of the day anyway so I didn’t mind.
The cleaning crew was due to arrive on Saturday but even though I waited for 4 hours no one showed up. I rang the call centre but they aren’t open on Saturdays. I left a message for someone to ring me on Monday to discuss a refund but no one rang me back. I had to ring in again on Monday.
So in summary I waited 4 hours, which no way of contacting Cleanify, for a crew that didn’t turn up and ended up having to clean the place myself.
Avoid cleanify and book a local cleaning crew from Kijiji or something. From what I understand Cleanify are just a middleman. Contact the local crews directly yourself. They would probably be cheaper and just as if not more reliable.

Hi everyone,
I was moving out of my condo in downtown Toronto and was in desperate need for a complete clean. After doing a quick Google search, I stumbled upon
and decided to request a quote. Getting online quotes is pretty typical these days but what got my attention was how fast I had received a quote. They got back to me within 5 minutes! The price that they provided was fair and I decided to give them a shot.
I was looking for a comprehensive move-​out clean and needed some extra «mojo» to help clear out the smoke smell. Toronto-​maids/​Cleanify sent a cleaning team to my place and did an incredible job in just 3 hours! When I walked in, it felt like I was stepping into my brand new condo!
It’s unfortunate that I didn’t find these guys earlier. I’m moving out west and it looks like they operate out there as well. I would be delighted to refer Cleanify to all my friends and family. Keep it up guys.
Cheers,
An extremely satisfied customer