Co-op Cabs

Terrible cab company. Bad drivers, bad company that backs them up. Driver drove away while my gf was in the cab, ended up filing a complaint and nothing happened to the cabbie, didn’t even get a refund for my ride. Needs to be a better way to manage bad drivers. Company would not assist at all, terrible customer service. The cabbie dropped my gf three blocks away and she had to walk back

I was walking on the sidewalk and one of their driver almost hit me when I was walking. I didn’t want to care about this at first but then the driver yelled out Chinese are stupid so I asked him to say the things he said again. He then said all Chinese are stupid and I am a Chinese so I am stupid. I asked him to stay to clarify what he just said and he just drove away. Luckily I got help from other pedestrians to help me stop the drive to take a pic on the license plate and cab number. If you see and co-​op cab on the street with license plate BXZN 414 and taxi plate 1073, that was him.
This company’s drivers are not just reckless and also racist as well

When you get a cab driver who actually understands you they will probably refuse you service when you tell them you are only going a short distance. Über from now on forward.

dirty cabs. rude, self-​entitled drivers. from now on i’m taking über.

Worst cab company, drivers are rude, drive recklessly, cut people off and generally justify why Über is around. Use Über or one of the good cab companies before you get in one of co-​ops pieces of junk.

Took these cabs a few times while in Toronto and had fast, safe service. These guys know where all the clubs are and the meters fair. The color isn’t appealing, orange, but they are easy to spot. Great time in Toronto!

Make sure you have cash on hand with driver 922. He was so pissed off I didn’t have cash after I just arrive from the airport and happily spent all my cash on vacation.
I tried to log a call his the company, and after leaving a message the supervisor disappointingly did not return my call. I think Über is just the thing to give this cabbies an attitude adjustment

I will never use this crap cab company ever again. Seems like you have to be a rude dangorous driver with limited English skills to work here as I I have never had a good experience.
First off they lied about not being able to use debit because their debit machines don’t work which btw is complete crap since I have fallin victim once to this (the debit machines always work btw).
The one time I did beleive one of these un trustworthy people they tried to keep my $ 20.00 on a 10.50 cab ride, then yelling at me saying they start owing the cab company and they need the extra tip.
Overall I just have had way too many bad experiences with co-​op and I will always go out of my way to never use them again.

I have not had good service between Black Diamond, Beck and now Co-​op. I had been trying to stick with coop with limited success but this latest experience has me moving on.
I called the night before to book a ride for Sunday morning. The person specifically asked which airport which I clarified was Pearson. 6:00am arrived and no taxi. I called and waited on hold about 7 minutes. They finally said one was on the way. Called back a couple minutes later knowing I would have to wait on hold. Told them again there was no taxi. Dispatch guy was swearing — he thought he had me on hold. Then made some lame excuse that the driver had to get a credit card machine.
Taxi finally arrived 21 minutes late. Not good when trying to catch a flight. Driver almost headed south to the island airport but I told him I was supposed to go to Pearson. He showed me in his screen how he was instructed to take me to the island airport.
Turns out their computers could not adjust to the daylight savings time change. This is why their phones were jammed on a Sunday morning. The driver said a lot of customers were upset. You would think they would have figured out this daylight savings thing by now. Feel sorry for the driver. Nice guy and apologized but was not his fault. Unfortunately the company is turning customers away which is going to hurt the good drivers.
I am astounded by this crap service. The taxi business is SO competitive and now with Über, their entire existence is under threat. With all this going on, how could they give crap service? I don’t get it.

NEVER use this cab company, especially a cab driver named SAM. We took it home one night from a birthday party. First off– they charge $ 10 extra for a van, whereas beck only charges around $ 5 extra. Secondly, our one friend was not feeling so well, so the cab driver pulled over so he could throw up on the side of the road. The cab driver then gave him a plastic bag and told him it’s a $ 50 charge for cleaning if he throws up in the vehicle (the only thing corteous about this cab driver). Then when we dropped off our sick friend on the way to our own home, the cab driver immediately got out of the cab and pointed to salt and snow marks on the edge of his vehicle saying that It was our friend that puked on it and that we would have to pay the $ 50. He was very rude about the whole thing and kept the meter running while arguing with us. We decided to pay to shut him up and asked him his name and license number, and then he started shouting at us saying that we should go ahead and call the police on him. I told him I just wanted to report him. We decided to take another cab company the rest of the way home. Very rude service. Never again.

Just your average taxi experience, nothing special, nothing terrible.

I think the business model results in various experiences and levels of satisfaction. I caught a cab from YYZ to downtown (about $ 70 btw) and was very happy. Took a number and he arranged for a colleague to drive me back to the airport the next day. Courteous and on time. I would use the company again, but maybe only these two drivers.

i would never set foot in a Coop taxi. i called to complain thursday sept. 19^th. and left a message and my email. still no one has gotten back to me.
i was a witness to one of their drivers who was driving through a leaside mall parking lot… seemingly oblivious to anyone. but particularly to us — who he was heading right for. he was not following the road — just cutting through as he approached he just kept driving — we leaned on the horn and he blatantly turned his head the other way and kept on driving. was he on something… who knows! i’ve never witnessed such behaviour in my life.
would i put myself in his cab… never.

We grabbed this cab just after exiting a party. He had perfect timing. Was super friendly and chatted us the whole way home (~10 min). Wish I had taken his name since most reviews for this place are not good. I’m going to assume that our great experience was luck and if we use this cab company again, I can only hope we get someone as nice as the guy we had before.

Always solid. I use them everytime for airport trips and they’re always on time, always polite, always know their way around town.

Driver said my debit payment didn’t go through and that his machine was out of paper so couldn’t give me a receipt. Checked my account later; it went through; and we were totally double charged. What a jerk!

Wouldn’t even give it a star. Called for a cab, waited ½ hour, called again, told it would be another 5 mins, 10 mins later no cab. Called CityTaxi, told 5 min, came in 3. Called co op to cancel, person couldn’t care less. Nice way to do business

Cab 1506 cut off two drivers on College Street on July 23, 2012 and almost took out a cyclist as passengers watched in horror. The driver was completely unapologetic and mouthy to other drivers who he almost hit. Cab company said they will tell him about the complaints instead of getting him off the road immediately!!!

I have used Co-​op Cabs many times and have always been impressed by the drivers’ courtesy and helpfulness. Yesterday I suffered a flat tire on my bike ride to work. While I had everything on me (including a «new» tube with a hole!) to replace the flat, my rubber cement was in my other bag. Great! I called up Co-​op and the driver was there promptly (less than 10 minutes during rush hour). The driver helped me load my bike into the trunk, even after I warned him that the bike was dirty and that I could do it. The driver was not familiar with my office, which is in North York, so I suggested a route. I appreciated his honesty. Upon arriving at my office, the driver then helped unload my bike from his cab. I would say that Co-​op drivers regularly go beyond what is required; I recommend Co-​op over other cab companies.

Don’t you hate when you use absolute language like ‘never’ and then you are forced to swallow your pride and change that statement to sometimes?
After a less than favourable date on a super dreary evening, I was ready to go home and the Bathurst Streetcar was of course nowhere to be found. Co-​op was the first available cab so without hesitating I got in an asked if they took debit.
The guy said yes but about 10 mins into the ride suggested we stop by a bank machine instead because sometimes the machines don’t work at night. (once again Co-​op you guys are morons!) I didn’t really object but was surprised when he missed the BMO i requested and kept the meeter running both while he attempted a U-​turn to go back and while I took out the cash (after all the bank machine idea wasn’t mine…)
Despite the $ 2 gouge. The ride was pleasant. The driver was chatty and nice and made me laugh after a very very long day.