Faces MD Medical Aesthetics

I’m not a fan. I’ve been to different doctors for injections and now I understand why the other spots charge a little more per unit… Because they are actually using what they tell you. The Botox injections at Faces MD don’t last long. Where I go now not only has it lasted longer, he didn’t use as much so it evened out price wise. A couple of times with the nurse at Faces MD my eyebrows looked uneven. She was willing to correct that but it’s still a nuisance to go back and forth, the parking is a nightmare. You have to pay at a lot on a different street because it’s so busy and there is never street parking available. Walk of shame back to the car.
Also the screen with clients before and after pics flashing on a T. V in the waiting area is very off putting. You wonder when your face will pop up! How embarrassing. When I went I had to clearly state I didn’t want my photo used for their advertising. So if you don’t clearly state that your face is up for grabs.
Another really annoying thing is all the spam I get in my email box advertising their services. There isn’t a «unsubscribe» option. Isn’t that illegal?
***that business reply only reiterated what my original review stated.

Called after checking out their website for Latisse. It said clearly they carried it.
Called to confirm they had it (I was running out, and I’m a regular user) and the girl I spoke with said they didn’t carry it, and mentioned a ‘substitute’ that the DO have, but she knew NOTHING about.
I asked if they could get Latisse in stock if I requested it, and she said she’d check and call me back.
She never called me back.
Oh well, I’ll take my $ 200 every couple month addition to Latisse to my original cosmetic clinic.
I also get Botox every 3 months, and was hoping this place was decent so I wouldn’t have to trek across town to my current place…
They really need to improve their customer relations, or they’ll never survive.

Given as this page was started by the company I expect some push-​back but I’ll go ahead.
I booked a package at Faces with dealfind (or similar — can’t remember). The price was reasonable enough and I’ve come to find these med spas are generally all the same. And, when it comes to injectables I know what I need and its simple.
Anyways, the nurse who did my filler was very nice and perfectly experienced. We «facetime’d» with the doctor for an official consultation which was kind of funny but I went with the flow. The nurse kept asking where I’d gone before which I thought was borderline unprofessional, but whatever.
The location itself is in a townhouse in the Thompson condo/​hotel building and has that typical med spa look: chandeliers, lots of glass, big patterned wallpaper.
All went well until the automatic gratuity charged on purchase. When I went to pay with plastic (pun noted!), I was given three unavoidable options: tip 15%, tip 20% or tip 25% (after tax).
Hair and beauty salons know better than to demand a tip on purchase, so i was taken aback to see it on the system after a medical treatment performed by a nurse. Not even having the option to select no tip, even to tip in cash, seems a somewhat creepy way to treat clients. er, patients?.*
I was going to give the nurse $ 20 anyways as a polite thanks (which she probably shouldn’t accept as a medical practitioner but I know things are tight these days), so its not like tipping had never crossed by mind. But as I left, after pressing the 15% option and adding $ 50 to my bill**, I felt like I got slimed.
And all these 5-​star cutesy-​sounding reviews by one-​time commenters? Give me a break. Unilocal,where are your filtering standards? Notice how it’s only one-​time commenters who seem to think Faces is the bee’s knees? I suggest you all take a look at the company’s response to Dawn’s review, in the filtered section. How freaking sneaky does that sound?!
ETA: All said and done and $ 50 tip gone and forgotten, I found that one of my eyebrows ended up much higher than the other. Not freakish, but not a natural result and certainly noticeable. I’ve had light botox for several years to correct a deep wrinkle, and this was the most off-​balance I’ve ever looked. Your mileage may vary…
* — with reference to the company’s response, I did try pressing 0%, twice, so that I could leave cash, and the system would not allow it. Perhaps check your system?
** — with reference to the company’s refutation, I checked my receipt and see the tip by itself was closer to $ 50. I’d originally written $ 65. my mistake. between the tip and the tax, i was confused as to the breakdown.