I don’t know what they did to the menu at this freshii but it is not the same as the menu you can get from other locations or what is listed online. My off-the-menu salad was overdressed and had minimal toppings. I’ve had good experiences elsewhere so I might give it another shot for a bowl or something, but overall was not impressed.
Jessica F.
Rating des Ortes: 3 Toronto, Canada
The food is pretty good, portions are large. When I asked for extra quinoa, they were very generous and will definitely top you up. If you are hungry after visiting Freshii, your stomach must be a bottomless pit! I deducted one star for the impersonal service. When you approach the counter and don’t know what you would like, they hand you a sheet of paper and a pen/pencil to choose which toppings you would like. I feel this step interfered with my interaction with the server. There is also a language barrier which hindered my desire to ask for recommendations and have that connection. It is a busy place, so I understand why they do it — but it still affected my overall experience. The second star was deducted for the misrepresentation as a vegan/vegetarian friendly place. Besides ordering one of the salads(I hate salads), the meat-free options are limited. Even the desserts, such as the frozen yogurt, contain dairy(no soy yogurt up in here!?). Overall, if you are just looking for lunch or dinner that is quick, delicious, with half-way friendly service — you will probably be satisfied by Freshii. My coworkers LOVE this place — it just isn’t for me!
Seb H.
Rating des Ortes: 3 Honolulu, HI
I think the salad or grain bowls from freshii is a great deal, assuming that you keep your premium topping which you pay for to a reasonable level. I would often order a quinoa bowl with some chicken and it only comes out to about $ 8 range and they give you quite a bit of food. The huge problem which prevents me from giving a higher rating is their inconsistency of understanding what I ordered. If you order a custom bowl you choose the items through a piece of paper on a clipboard. This is a pretty efficient way to do things but the problem is whoever is reading the paper can easily end up missing what you checked off, especially if they are busy. It is very frustrating when you order a chicken bowl and all you end up with is edamame as your source of protein. Maybe they can digitize the process and replace the workers with bowl mixing machines in the year 2050 but until then be prepared to not get what you ordered from time to time. Of course the random time when you get even more than what you ordered or being forced to try new things can be a pleasant surprise but not getting what you specifically wanted can be annoying.
Lisa H.
Rating des Ortes: 4 St. John's, Canada
I’ve only ever been here once and it was to have some of their frozen yogurt. The texture of it was pretty creamy, which I loved. The only flavour they have is regular tart, which was perfect for me since that’s all I ever get when I buy froyo. They had a variety of toppings, some healthy and some not so healthy. I went for Oreo crumbs and chocolate chips. It was very yummy! Reasonably priced as well, at least compared to the popular frozen yogurt chains around town.
Kat M.
Rating des Ortes: 3 Toronto, Canada
The few times I have been to Freshii I have ordered salads off their menu and never utilized their clip board pick-your-own-items system so this review is based solely on their ready made salads. I usually order two specific salads at this location: BBQ chicken salad and the Freshii cobb salad. Both salads(very tasty by the way) have a fairly decent amount of avocado but I find sometimes the chicken portion can be scarce. The size of the salads are quite filling meals but again, it would be nice to add a little bit more pieces of chicken. Customer service was good. The employees were friendly and the lines moved quickly. I’ve only had one negative experience at this place and that was when I ordered a BBQ chicken salad and it was missing the BBQ chicken and avocado which was a bit of a disappointment considering I paid $ 10 for it. I did send an e-mail to customer service to let them know what happened and they were super helpful and offered me a free meal to make up for the poor experience. Their debit machines are not chip friendly and hopefully they will upgrade to the newer machines soon. Sometimes I’ve experienced difficulty paying with my convenience card since their machines don’t always read the strip on my debit card — which isn’t really a complaint but rather an inconvenience. So be mindful of that when you pay for your meals(ie. you might want to bring cash if you have issues with your debit card strip). Although their debit machines may be out of date, Freshii has impressed me with their website and app! Their website is pretty user friendly and offers a handy, easily available nutritional information guide and I also think their app is pretty cool since you can use it to pay for your meals which is convenient since you can just load up your account and pay from the balance by holding your phone up to the scanner at the register. Overall, the salads at freshii are fresh, tasty, and filling but they could be consistent and add a little bit more protein to the meals(when ordered of course). It is quite pricey for a salad but I think that is the standard among other salad restaurants these days. Definitely a good option if you are in the area and looking for something healthy to eat… and also if you are willing to spend the money.
Cla S.
Rating des Ortes: 2 Toronto, Canada
I usually enjoy the salads from Freshii. They are, surprise surprise, fresh, and they have tons of topping options and combis. They could use more dressings and can be a bit stingy with the protein helpings but maybe I’m comparing them to my generous-handed home salad creations. This sad rating is for their broths. I ordered the classic chicken broth to warm myself up and eat light. You are allowed two veggies so I added edamame and bean sprouts for a little crunch and texture. NOTONEPIECEOFCHICKENINTHISSOUP. I don’t know if that’s normal or I am just very unlucky, but it was so disappointing. Mama always said a meal without meat is a snack(sorry vegetarians, by that ruling you are perma-snackers) so this was so UNsatisfying, albeit healthy. Who knew you had to ask for chicken in your chicken broth. Sigh. I RECOMMEND– sticking to salads EXTRATIP– Pricey– 8.69 or more for salads before tax. Small broths more reasonably priced at 2.50 before taxes.
Melanie W.
Rating des Ortes: 1 Toronto, Canada
Wow, disappointing. I’m a huge fan of Freshii. I think the world needs as many fast options healthy as it can muster so our culture doesn’t go full on crazy on edible plastic and mystery meat. My favourite at Freshii is getting the Feta & Date salad in a wrap. The King and Church location seems to understand the concept and do it so right. It’s to the point now that I’m likely to get it a couple times a week for lunch. It’s delicious. Try it. HOWEVER, I just got back from the Eaton Centre location. They turned this simple request into a major issue. The girl handling customer order sheets sighed heavily when I explained what I wanted and said I would have to give her a second. Then they charged me a full dollar more for presumably the same product(ok, perhaps they have more overhead because of their location, but I don’t have to be happy about it.) but the real let down was that the wrap was about half the size that I’m used to getting. The first two bites were all wrap, no salad. So I’m sitting here, still kind of hungry and having spent more than I feel is fair. Serious fail guys. Go visit your colleagues at King and Church and learn how to do this right.
Evelyn A.
Rating des Ortes: 3 Toronto, Canada
Freshii. Did you know this is an international chain? I didn’t until I just now checked out their slick website. I do not enjoy dining at this place, but I respect it very much… a little less so now that I know it’s a chain. They have a stream-lined ordering system, wherein you grab one of their super-adorable clip boards and tiny bowling-style pencils and check off the things you want in your soup and/or salad. My fave item of theirs is building a noodle soup from their spicy* lemongrass broth. Despite popular belief, this place is not strictly veggie, and they have chicken options. They are all all about the greens, though, with about 1,000 salad options once you really think about all the ways to mix and match. I find most of their food bland and overpriced but a lot of folks are gaga for Freshii, and I’m definitely impressed by their business model. Bottom line, $ 12 for a salad is just too much. PEPPERPOINTS: For having corn as an option to throw in the salad. Love me a slight crunch. *Not at all spicy.
Susan N.
Rating des Ortes: 4 Toronto, Canada
Freshii is not cheap. But the food is both healthy and tasty. I can’t get enough of their Asian vegetable soup(a delicious broth with rice-noodles, grilled tofu, spinach, edamame beans, celery, carrots, and corn). The wraps aren’t bad, either. NOTE: when I went to this location last, they weren’t accepting debit. I think that’s a temporary problem, though.
Janna S.
Rating des Ortes: 3 North York, Canada
This is probably one of the healthier options if you’re set on eating a meal in the Eaton Centre, and that is the only reason I’m giving Freshii 3 stars and not 1. I always order the custom soup or salad but lately I’ve been noticing they really skimp on certain items, even though I paid for DOUBLE! This vexes me deeply. Skimping on strawberries and sprouts is morally wrong when you’re charging these prices. I would never come here for lunch because the lineup is sickeningly long. I mean really! Do I have to pay $ 15 for a salad AND wait in line 15 minutes for you to make it for me? Not me. I guess I’m a salad diva.
Alison B.
Rating des Ortes: 3 Manhattan, NY
Don’t be scared off by the massive line at lunchtime — it moves fast. When it’s busy, they give you a piece of paper when you are way back in the line that lets you check off what you want in your salad(get the salad). Then you move through, pay for it and wait for them to call your name. Pretty easy! Salads are big, filling(almost too filling!?) and the produce is fresh. try the cucumber dill dressing, its GOOOOD and closely resembles tzaziki. 3 stars because: It’s kind of price — 10 – 12 bones for a to go salad seems a little extreme, can’t they have a smaller size?! Sometimes it makes me feel REALLY ill — maybe just my body rejecting fresh food?
Michelle A.
Rating des Ortes: 4 Toronto, Canada
Freshii can be a great, healthy lunch option, but there are some rules I’ve learned when it comes to ordering: 1) Custom order everything or it will be full of random sauces, rice and noodles. 2) Order a salad –They have a huge selection of toppings and you can pick what you like on the little sheet. I usually tick off a lot of the free toppings, and choose one or two extras. It’s about $ 1.50 for each addition add-on of tofu or chicken, fresh fruit, cheese and nuts, so it can get pricey if you’re not careful. A little tip for my vegetarian friends: chick peas, black beans and edamame are free — load up. Salads come with free pita bread. 2) Wraps — Order a wrap if you are really hungry. They are fairly big. Unfortunately, it’s mostly full of rice(side note: why would you want rice in your sandwich?) 3) Stir fry — Like the wraps, the stir fry is essentially a container of rice with very few vegetables mixed in. This is disappointing because they have so much potential for a great custom order stir fry, but they’re too cheap to make it work. 4) Soup — There are better places for noodle soup in Toronto. 5) Follow them on Twitter –They have some pretty good daily specials that you can mention. For example: «Free avocado if you mention this tweet!» Now that doesn’t sound very exciting, but in Freshii world avocado costs $ 1.50. Overall — A good place if you want a salad, but I’d go elsewhere if you want a sandwich/wrap/stirfry/soup.
Jenny T.
Rating des Ortes: 5 Toronto, Canada
This is a review for Freshii’s frozen yogurt! I love it, and have come back here several times just for the frozen yogurt! It’s $ 3.20 with tax and everything for a small with 2 toppings. I love how it’s simple, no crazy flavours, the toppings are fresh and they give you the small size in a large cup so you have plenty of room in the cup to mix if you wish to do. My favourite is pecans and fresh strawberries or blueberries.