Garrison Bespoke

I wanted to buy a nice custom spring suit, but not outrageously expensive. I was a walk in customer, and they accommodated me without an appointment which was good. The «stylists» were friendly and seemed knowledgable. My wife and I spent about an hour looking through fabric and having my measurements taken, which overall was fun. My sone small criticism at this stage was I felt they prodded me a bit too much into upgrading from «custom» to «bespoke», despite the fact that I had already agreed to spend what I consider a lot of money. After we finalized all details, they told me it would take 6 – 8 weeks to make and arrive. Eeeee. That’s longer than I wanted to wait… but fine, good things are often worth the wait.
Four weeks later, I received a call and was told they haven’t even started making the suit as they don’t actually have the fabric I selected. They then (albeit gently) again suggested I upgrade to «bespoke» so I could get a similar fabric.
I was frustrated at how long it took them to identify the issue, so I ultimately asked for a refund and they didn’t fuss too much and reasonably promptly refunded my credit card today.
To give them the benefit of the doubt, they very well may have been a «one off» kind of mess up, but I lost patience and am now in the market for a competitor.

Got 3 suits at Garrison already, just ordered my fourth one just in time for winter.
Team here know what they are doing, they know fashion and trends and how to make me look good. I didn’t want to go to any old traditional tailor as I want the modern designer fashion GQ look, this is what they specialize in.
Staff is nice and very relaxed here. Lots of people seem to like getting their wedding suits here, I’m not ready for that yet but when the day comes I will surely trust my big day to the guys at Garrison. Highly recommend.