Jack Astor’s Bar & Grill

I might be giving this place an extra star but that’s what happens when you have good customer service! I would overall give the food/​environment 3 stars. But thanks to our server Janski, definitely bumped it up to 4 stars.
We didn’t really order much so its hard to really give a rating solely on what we ordered.
I got the wings with a Korean sauce and my friend got chicken fingers and fries. Now the Korean sauce, didn’t really have any Asian flare to from my opinion, just tasted sweet and hot. Still good and the wings were a good size.
Now for dessert, I was debating between the caramel mousse thing or donut dippers… asked Jan which one he recommended out of my two choices… hands down and gave me a confident, go with the COOKIE! Not one of my choices, but hey! When the server recommends something outside of your choices, how can you not? So I got the brownie chocolate chip cookie with vanilla ice cream and I’m still thinking about it. Cookie was soft and warm with the yummy ice cream! I was in heaven lol
The only reason why I can’t bump it to 5 stars is that we were seated in the back corner which was fine, but unfortunately our conversations were constantly interrupted by a couple of fruit flies.
Thanks Jan for being a pleasant server!

Found a hair in the middle of my burger…
Never again.

After I had a poor experience at a Jack Astor’s in London I was pretty hesitant to return. This restaurant was HUGE, and really busy. It was going to be a 45 minute wait for the dining room so we opted to sit at the bar, which unfortunately is why my review is only 4 stars. The wait staff kind of forgot about us and it was crazy noisy.
The food was awesome (this was the issue with my London visit). The nachos here have always been my fave, but on this particular day they were even better. There was SO much chili on them we had to eat it with a fork. It was perfect.
My burger was delicious. Cooked to perfection, the bun wasn’t soggy and the flavor was fantastic. All in all a great visit.

Worst possible service ever. We’re seated at the bar during lunch time. Took 20 minutes to even have someone come over to ask us for drinks. We didn’t see service after that. We had to flag down for our bill for 15 minutes to try to leave. No one seemed to care about the service. Will never be back to this location.

I am no amateur when it comes to dinning at Jack Astor’s Bar & Grill, in fact there is a location right next to my place of employment which I regularly head to for lunch & dinner (Dixon Rd, Etobicoke). You get it, I know the menu… so much so I should consider applying there for a second job. Nevertheless, Rugby and I went in to pick up late dinner (10:45pm –11:00pm), since I had a soccer game at 9:30pm.
Rugby and I ordered 2 of the Crispy Quinoa Chicken Slaw ($ 16.97 each) and the Tuna Poke ($ 12.84). Jack’s had revamped their menu, and I had yet to try these 2 items — as you can imagine my little foodie heart was beating with excitement (could’ve been my famished foodie stomach gurgling too…). Jack’s being a corporate food chain is consistent with their food, always delivering great tasting plates. This particular visit was disappointing… not because of the food quality, but as a result of the food portions. I felt cheated, especially with the Tuna Poke starter. We received maybe 2 tablespoons for the Tuna Poke and a handful of wonton crisps — the ratio was way off, not enough poke to crisps. The Crispy Quinoa Chicken Slaw was so flavorful, but again… I could’ve gotten more slaw. The bill totaled to ~$ 50 (with taxes)…for the amount we received not worth it.
I’ll most likely return, but I doubt I’ll be ordering those dishes again.

Came here for drinks the other night. as a chef I tend to not eat out in chain restaurants but I thought I’d give it a go as my associates think I’m a food snob :) we had the wings in the Asian ginger sauce. the sauce was way too sweet and gummy the coating on the wings far too thick. decided to try a couple other items on the menu (asian) when the waitress told me its was the same sauce, just worded differently on the menu. in total about ²⁄₃ of the menu was bathed in the same sauce– the complete lack of imagination and variety reinforced my opinion of chain restaurants. that all the food tastes the same and nothing more than a break from the beverages. sadly for this place, I think I’ve converted some over to my team after this night, I’m sure if I come back next year everything will be drowning in sriracha

A group of us went to jack Astors tonight for birthday. The server we had was Sarah H and she was awesome! Super friendly and on top of drink refills and extra forks and we only has reservations for 12 and more of us showed up and she got us extra seating and always took great care of our table. Great service!!!

Jack’s is a SIR corp chain. This particular Jack’s has been at the same location for quite a while now and I’ve seen them flip their menus many times as they don’t have the same thing and seem pretty dynamic. What I do miss the complimentary garlic bread in the small pan. THAT was amazing. You can still add it to a meal or buy it by itself but IMO it was one of the reasons to go to Jack’s in the first place kind of how Red Lobster has their garlic cheese biscuits. It’s like a carb staple that people would cheat their diet to have.
They have a pretty spacious patio facing the new north west section of Sherway Gardens and while the patio is nicely covered the seating is a mix. You have your low seating near the perimeter and group high long benches in the middle sort of separates the high from the low seated crowd and high tables along the side of the wall.
We decided to sit on the patio tonight seeing as how the weather was sort of decent and these days the inside seemed a little darker and the AC was blasting hard. Now don’t me wrong I like comfortable AC but sometimes and in some areas it can be too strong. I felt it’s almost cold inside and I’m not really one to complain about that.
The menus seem sort of simple and limited I suppose even though there’s a wide variety. Between standard type starters and some special starters from the feature menu there are some choices but not too many that appeal to me. When I go to a bar you expect the expected sort of like nachos, wings etc. Some of the featured apps were a couple kinds of poutine, one of which had pierogies on it. I like pierogies but not on poutine. The other one had vegetables on it. We just went with the calamari which was a decent size and was ok.
Besides the choices of chicken parm, fish and chips, sandwiches, burgers, chicken fingers etc this fare basically is just so common and you see it just about everywhere. Nothing really special here that stands out (besides their bread) so overall I have to say with a variety of choices they seem pretty mundane for a city that has some of the best restaurants and diversity of cuisines in the country, this place makes itself just another chain with a mundane selection of SAFE choices.
I went for a burger again which seems to be a fallback choice for me these days. I’m not about to get pad thai or chicken parm at a chain restaurant any time soon because those dishes can be had elsewhere, probably for less and «more» authentically true.
The burger I went with was the Holy Smoke that had smoked bacon, American cheese, hickory mayo, smoky BBQ sauce, crispy fried onions, and pickled banana peppers. This meal came with a side of fries and was just OK. Like I said nothing spectacular here and really nothing special. Standard is as standard does equals 3*.

I just went for beer. and only beer. and 1 Small piece of calamari, a friend ordered. It was very greasy. I like jack Astors but I’m not a big fan of the food. I still do think the saucy marinated steak and shrimp and buffalo chicken wings and steak fahitas are the best things on the menu, that I personally recommend. We sat right in front of the bar, so the bartender was fast and non pretentious friendly.

Always good and reliable !! Was there for lunch today and pleased as usual. Their chicken tenders, pizza and burgers are amazing!

Came in at 11pm ’cause The Grille was closed. Service was extremely slow. Only two waitresses who seemed to be running around a lot and socializing more than taking orders. 10 minutes to get basic drinks, 30 more to get basic order of burgers and fries.
Burger tastes like Burger King. Absolutely nothing special and very small portions. Fries were hot at least but again nothing special. Friend had chicken dish and was also disappointed.
No napkins at our table and recieved wrong drink refill. Waitress almost sneezed on me after inhaling pepper.
Disappointed. Won’t be coming back.

I drove home from London today and stopped at Jack Astor’s for lunch before heading home. I’d skipped breakfast so I was hungry. I got there about 12:15pm and it was filling up for lunch. There was a fun Friday vibe!
I ordered what I always order at a Jack Astor’s … Chicken Parmigiana. The batter on the chicken was different than I’ve had at a Jack Astor’s. It was light and I really liked it. I’m hoping it’s throughout all the Jack Astor’s as it made the Chicken Parm even better! The tomato was chunky and good. The cheese sauce on the pasta had a bit of a bite which I liked. It’s probably the best Chicken Parm I’ve had at a Jack Astor’s.
Tamara was my server and she took good care of me.

Once again I can never seem to get excited about franchised restaurant concepts, and like others before Jack Astors, the Queensway location just did not have the wow factor. My friend and I shared a pound of dry coated wings and regular nachos. The wings were plump and very tasty but the same could not be said for the nachos. The cheese on our nachos almost tasted like Cheese Whiz, any who loves nachos knows that the best cheese on a nacho is well done and not creamy. Our server was great and the beer selection was like any other similar place. Pricing was also on par with everyone else. Not a great dining experience but not bad, I probably wont be back here, or any other Jack Astors for a while…

I’m pretty much a Jack’s fan because my kids like their chicken fingers and French fries. CF made with real chicken breast and not the process chicken from fast good places. What is disheartening is their menu choices are getting slimmer but prices are going up (with also much less on the plate). For instance burgers went from 9.99 to 11.99 and now 15.99??? There are better burger places at lower the cost.

Been there twice. Ordered fajitas the first time and it was alright; for the meat I chose beef and it was very good but a bit salty. They also forgot to bring me any cutlery and I had to wait a while after already receiving food before a server came by so I could ask.
The second time I ordered the salmon salad and was pleasantly impressed with it’s flavour.
The second time, the hostesses greeted us in a very friendly manner, however I was unimpressed with the tiny uniforms the female servers wear. I went with my fiancé and his brother, and felt very uncomfortable to have our server chatting to my fiancé bouncing her boobs around in her low cut top and playing with her hair.
These were my first times experiencing jack Astors and I am in NO hurry to ever go back.
Sorry but I’d like to eat my food without seeing provocatively dressed women waltzing around. Save it for the clubs. How degrading is it that this is a uniform!

Went there yesterday with my kids. Noticed that the menu changed a bit. Tried the Wild Hog Pizza and it was amazing. My kids and I really enjoyed the Garlic Cheese Fries as an appetizer. They were delicious!

I always come back to jacks for their sauced up chicken fingers with sweet potato fries. I love it.
This certain restaurant is typical JA and does nothing bad or special. I can’t complain or praise. Everything came out on time and hot.

Great atmosphere, everyone is really friendly especially waiting staff. Nachos where some of the best, fresh, salsa was made in house without a doubt. My problems arise around the poutine. I love poutine. This was a close interpretation of what we poutine gangstas call ‘disco fries’. They where still good, but was not a poutine by a long shot. And by long shot I mean no shot at all. Gangs. Ps why was it so dark turn the lights on!

Lately, everything I’ve ordered at any location of Jack Astor’s has been spicy. I thought «steak» would’ve been a safe option; it was lovely — small, cooked to perfection, BUT after two bites, spicy and not so pleasant. Next time I go, Caesar Salad, it is.
Reasons to not go to Jack Astor’s?
1. There’s always other options around Jack, often better.
2. The waitresses really don’t ever give a shit about you. Or if you’re enjoying your food. I’ve never met a pleasant one. Although most are pretty darn hot.
3. For the price you pay, you could get something far better.
4. Loud. Always.
I should remind myself again and again. For some reason, I keep going back.

Colour me impressed.
I stopped going to Jack Astor’s about a year ago after they switched chefs and got rid of their three peppercorn grilled chicken rigatoni. I was devastated, and swore I would never return until they brought by back my beloved dish.
Fast forward to the present where I find myself desperately trying to find a restaurant I can eat at, having discovered I have a gluten allergy. Ick.
Although hesitant, we decided to give Jack Astor’s another go. I’m glad I did.
After requesting it our server brought me the allergens/​nutrition menu. When she took my order, she confirmed my allergy, and reported it to the kitchen. Shortly thereafter, a chef came to our table to confirm something with me about my allergy, and when my food was delivered, it was brought my a manager who promised that everything had been prepared away from gluten and would be safe for me to consume.
No restaurant has ever gone out of their way like that to make sure my allergy was taken seriously. A large portion of restaurants just slap a disclaimer on their menu saying that they «can’t guarantee that there won’t be cross contamination.» Jack Astor’s took the time to make sure me and my stomach left happy.
Jack Astor’s has won over my heart again.