lululemon athletica Eaton Centre

It is always too busy at this location. But the staff are very friendly and I love that there is a sale section at the back all the time. Unfortunately, my size is never avail. I was actually there trying my hardest to find this blasted Lulu dress, which was sold out immediately online. The male staff immediately knew which dress I was talking about but unfortunately it was already all sold out (why am I not surprised) anyhow good customer service at every visit.

I’m pregnant. If you read my reviews, you’ve probably caught onto this. What once read as a a series of short stories about dive bars, now reads as a comical adventure about trying to be an adult. If you don’t normally read my reviews, now you know too much about me. Onto the shop…
I needed Yoga pants for Yoga, and let’s be real, for sitting on a couch. Judging by the preggo glam squad I see strutting the streets of Toronto in their pricy comfort-​wear, I was certain Lululemon had maternity pants. I was mistaken.
The people who work here are very friendly, but almost to a fault. Each person came up to me, asked what I wanted and told me they had just the thing. None of them had the thing, and trying to sell someone pants that will do in a maternity situation that aren’t actually maternity pants is just cruel. Three different people tried to sell me three different pants that they swore would work just as well, none of them worked. The size big enough to go over my stomach was huge everywhere else, and the low rise ones fell everytime I actually put my body in a Yoga pose.
Further to this, I’m going to hop on a soap box for a quick second. I’ve been practicing Yoga on and off for over a decade, and I feel that though Lululemon is an ethical and welcoming company in many ways, having people spend that amount on great here, goes against the philosophy of Yoga.

I just had a horrible experience there. After buying a sports bra, (ta-​ta-​tamer) I wore it a few times with the straps the conventional way. Then, when trying to cross them at the back (as advertised) the bra would not fit. not even a little bit.
So I took it back in, explained the situation, and was told by the sales person that they would try to figure out what was wrong (with mine/​all) or help me get a different model… great!
After taking me to the changeroom, I left my sales person saying i would put it on the conventional way and she could try to see why they would not cross. Well I change, wave my hand over the door, wait…, peek out the door to see where she is (in a location that was VERY awkward ie: would expose my nearly naked top-​half to many people). Tried to call over the 2 other sales girls who were chatting with each other in the pant section. Nothing. I thought maybe she got called away for a minute. After 5 minutes and peeking out 2 more times, I tried on the other bra, and gave up.
When I came out, there was finally someone paying attention and asked how my things were. She had no answer when I asked where she/​any other salesperson were when I had looked for help NUMEROUS times.
When I went to the cash, the salesgirl was helpful but I was clearly upset and almost crying. I saw «my salesgirl» standing at the door greeting people, oblivious to me or the situation. «bye, have a good night!» was all I got from her.
It is embarassing enough having to return and bra that didn’t work/​fit but then to be abandonded in the change room after arranging for her to see and help me figure out the issue, was even worse. I think this location really needs to step up their customer service.

I’ve been a fan of lululemon from the time I found out that their clothes not only fit me like a glove but also flatter my body and enhances my nice features.
This particular location can get pretty busy, depending on what time of the day you manage to get there.
The plus is that they have quite a large selection of stock, the downside is that they don’t always have my size since i am a popular size, and the perplexing thing is that depending on the garment, I can fit into a shirt/​tank/​bra in size 2, 4, 6, or 8.
Their items are very expensive, but I found that their garments are very durable. You just need to wash in cold water and hang dry.
The fabrics they use are ideal for wearing for any kind of sports of physical activity. They have every type of garment for all size and body types. The only thing they do not have is plus sizes.
Their pants come in regular and long for some styles and the pants are usually long enough for any height and sleeves are adequately long, esp for people who are taller.
The staff are friendly but can sometimes be overly perky. They always ask me if i am looking for something or if I need help though i am a regular. They do not remember me eventhough i go repeatedly and spent alot of money there. There is one girl who does remember me but that’s because we engaged in interesting conversations.
All in all, I love the clothes but the downside is the lot sizes for each style is small. So if you are not there when stuff first comes in, it can possibly be sold out and will not be restocked. I suppose that is the business model. Scarcity makes something more coveted or valuable.
lux
I recommend the running pants made from polar fleece (for winter) and luxtreme (for fall). I love anything made with circle mesh and Rulu.
You an sign up for email notifications to find out when each store receives new products. You snooze you lose! If you can’t find something in the store, you can check if they have it online, its free shipping in Canada. There are occasional markdowns for things they want to clear out and online under «we made too much».

VIBE
I’m reviewing the Eaton Centre location. Wow, these kids are friendly and they want to help you. Right. Away. Greeted right away! Great company ethos but I don’t need to be breathed on either. I get it. It’s Christmas. You’ve got sales targets. But if I need to know exactly how the fabric breathes, I’ll let you know. All sarcasm aside, the staff are pretty passionate here. And free yoga/​run classes? That’s pretty cool.
I BUY
Ok. So what happened to their classic yoga pants? I’ve had them for a good five years and boom… all of their yoga pants are of the skinny, scrunchy variety. BOO.
I got a great backpack here as well that fits my laptop. I also wish they had less obstrusive sweatshirts without the massive logo all over the front. As you’ve proved when you started, less is more. Go back to your basics.
OBLIGATORY CATCHY REMARK
You’re going to lu lu lose my business if you don’t carry what I (and many others) have relied on in past. Change is good but stick to what has made you successful.

Have you ever experienced great customer service? Like incredible customer service– the kind that makes you feel so good about being at the store that you’ll buy ANYTHING from your sales associate even if it doesn’t fit right? I felt that today at Lululemon. I walked into the store and was looking at a jacket I really wanted that didn’t come in my size, and the sales associate there was so friendly and so nice, and such a sweetheart. He shared my sadness about the jacket that was too large, and showed me all these other jackets that DID come in my size, and even though I didn’t buy anything, he wasn’t angry about helping me, but told me that there were lots of other fall jackets coming in, and that I should sign up for the newsletter, which I did afterwards because he was so wonderful to me. But you know what the best part about this Customer Service experience was? I tweeted @lululemon after I left the store, and the person on the other end tweeted right back saying that they would let the Design Team know my thoughts! Now, whether or not the person at the other end of the computer will actually let the Design Team know is another issue, but the fact is that they tweeted back and acknowledged my request. There is a reason why this store has become such a success in the last couple years. It’s not their clothes, or their style, it’s the way their clothes and their people make you feel– like you’re part of their team and not just someone who shops there.

This store was cute! I really liked the layout of the store and the staff was quite friendly. I was the only one in the store on Monday afternoon, which was nice.
Unfortunately, they didn’t have the jacket I wanted in my size.

Listen people I know you’ve heard of Lulu Lemon and I know if you don’t wear the clothes the line is probably as nauseating to you as the Juicy, velour tracksuit. But unlike the said Juicy product which is capable of making any ass that isn’t Mary Kate Olsen’s in the height of anorexia look like a bowl of 2% cottage cheese, Lulu Lemon pants are flattering, remarkably, durable, comfortable, functional and bloody hot!
If you are a woman and into any form of exercise, Lulu Lemon is the place to acquire sportswear, if you are a guy however, the clothes haven’t quite made the leap into the metrosexual category yet, so beware.