MAC Cosmetics

Francis is amazing. For every hair colour I have, he has picked out the perfect shades and tones to complement my complexion and bring out my eyes. The most recent lip gloss shade he suggested is my new shade for life. He’s great! And super sweet and even suggested it made more sense to buy the travel sized Strobe cream because I would get more bang for my buck. Worth the trip to this location trust me.

Just got my makeup done by Francis! Love the service he gave me. Best smokey eye EVER!
Will definitely be back to see him!

I bought a few things in this store today and the staff were so sweet! Like, genuinely nice, not corporate nice. A credit to the company and from now on I’ll go out of my way to get my Mac stuff from here.

I have no idea what I’m doing with make-​up. The whole process of buying it, applying it, choosing among different brands, frightens and confuses me.
Which is why I loved my experience at this MAC location. It’s like a convenience store for cosmetics. Located in the PATH at Bloor-​Yonge, it’s a tiny location perfect for quickly picking up products on the way home.
In under ten minutes, I had tried on a concealer, matched it, found an eye pencil, and checked out. None of this could have been possible without Ali. She has a crazy specific eye. The first concealer she picked matched my skin tone!
So yeah, if you’re walking by and see a cute blond with shoulder-​length hair and ink on her forearms — stop and chat with her!

Had an amazing makeup application done today, by a wonderful artist named Francis. Best smokey eyes ever! I will be back for sure!

I usually pop by this MAC on my lunch break from time to time, and I have to agree with the statement another Unilocaler made about the staff. For the most part, they’ve been helpful and eager. But on another hand — tell me why I’m a faithful MAC customer, have been to this store enough times and purchased from here, and got followed around by the older sales associate there around the entire store?
Yep, she followed me. Until I bought my items and left essentially. I agree with the person who said to walk to the Yonge/​Bloor location. I felt uncomfortable shopping here a few times.
Otherwise okay location.

bring back 5 empty cases and pick a free product at most mac stores
friendly staff

I am consistently impressed with the customer service at M.A.C. They always greet you with a smile, are very honest and helpful and want to ensure that you get the best products suitable for your skin tone/​condition and personal taste. My (several) visits to M.A.C. have educated me in numerous makeup art techniques that I now swear by.

I highly recommend going to this MAC location for their makeup services. You basically have to buy $ 25 worth of product (which they will use on you and you get to keep) and they will do a makeover for you. That is definitely a steal and although I am pretty good at glamming myself up for a night on the town… when I need to glam it up to the max I leave it to the pros.
I ended up purchasing a lip gloss and some false lashes.
The staff were knowledgeable, and very friendly. And I got nothing but glowing compliments on my makeup from fellow co-​workers at our holiday party.
P. S. You will want to call ahead and book an appointment to ensure that they can accommodate you!

At this MAC location, you’re basically on your own making choices. The makeup artists there are not helpful at all. When you do ask for help, they act unengaged, unhelpful, and sometimes rude. They would always take your questions, but they would always try giving you the shortest possible answer.
Once I took an eyeshadow brush and wanted to see how the «foil» effect looks like as a swatch on my hand. I pick up some eyeshadow and right when I sprayed the MAC Fix+ onto the brush… the MAC makeup artist just comes out of no where and rudely says, «That’s not how you do it». I ask her if she would like to show me how do you PROPERLY prepare the makeup brush for foil effect. She tells me that she’s busy at the moment and walks away. I was disappointed about the lack of help and decided to just leave the store.
I don’t think I would return back to this location, unless they had a specific shade/​product that other locations were sold out.

I’m a huge fan of Mac cosmetics, and this particular location is my favourite place to shop for Mac makeup.
I’ve been here many many times and always have someone who helps me or makes all the effort to help me even when it’s really busy. They always have every product that I want in stock and the makeup artists working there are friendly and give so much useful cosmetic tips.
Once I asked for a particular product and the makeup artist could not find it. Surprisingly, another two workers came running up to help her find the product for me, they were so kind, fast and helpful!
Most of all, I feel very comfortable at this Mac store and can explore for hours if I like. Unlike other Mac stores I’ve been to, where you feel like you’re being watched by a hawk and pressured to by the product if you’re testing it out.

This MAC store barely gets a passing grade if you compare it to every other counter in the city. If I’m nearby and desperately need to replenish something in my kit I’d rather walk two blocks east to the Bay store/​Yonge subway kiosk or even hold off and go to the Pro store on Queen (
).
Yes, they have almost all the same stock, but one thing in particular keeps me from coming here:
The staff.
Not only are they unwelcoming and gossipy, but I’ve never NOT had to interrupt a conversation between staff members to ask for something. God forbid you not know what you want and have to take up even more of their time. You’re reminded that this is Yorkville and you are not exactly welcome here. No one is eager to help you. Also, compared to the other stores, the MAs here are very garishly made up. While I understand that MAC has a theatrical aspect to it, I usually come away with ideas or inspirations for future makeup looks — but never from Yorkville MAC.

Well I’m a huge fan of MAC, and the artists that work at this location are alright. I’d definatly suggest going to the MAC in the underground at Yonge and Bloor though instead if you are getting your make up done.
The location on bloor though has more stock (for obvious reasons).

Too bad this location had construction happening infront of their store.
It’s a really nice location near all the other boutiques!