Went to Masa Sushi for their AYCE with my friends and we were all really disappointed. The service was really slow and getting the food requires determined effort. We had to repeatedly remind the serve to get our orders. Finally, it took more than 45 minutes for the sushi to come. However, the sushi fell apart which I picked it up by chopsticks; the sashimi was warm and that just gross. Will never come back again.
Wesley L.
Rating des Ortes: 3 Markham, Canada
Food: 6⁄10 —- Value: 7⁄10 —- Service: 7⁄10 —- Ambiance/Décor: 8⁄10 The food here is nothing to write home about. It’s typical cheap all-you-can-eat sushi where the fish is thinly sliced and wherever they can throw in more rice, they do. In that sense, you get what you pay for and it’s downtown. Service was average and the restaurant itself was nice and clean. The green tea ice cream was a complete fail. I don’t even know what that was, but it didn’t taste like green tea at all. I guess Green Mystery Flavour. If you’re just looking to get full with the general taste of sushi, this place is not bad. You just have to manage your expectations and know that you’re not coming here for quality.
Sanober Z.
Rating des Ortes: 1 Toronto, Canada
I came here from a recommendation of this place, what a waste! The drinks they offer in there menu they didn’t seem to have, the condiments in the drinks we finally did get were old and expired and to top it all off when the sushi finally came out it was all rice with very little fish! After speaking to the«manager» of the restaurant he agreed that the sushi was horrible and that he had to change the chefs. He offered to take away the sushi, which we agreed to but then the manager expected us to still pay for the sushi even though we didn’t eat it. Never again will we come back to this establishment, maybe back in the day this place had some decent food, but not anymore. Such a disappointment!
Hank W.
Rating des Ortes: 1 Toronto, Canada
OMG ! i went around Jan 2015 and I gave it 3 stars. I went again, this time around mid-June and OMG, if I could give it a 0 star, or better –3 star, I would !(Anyone knows if they changed management and cooks or what ?!) The sashimi pieces were so tiny, you can blow them away if you breath harder. The wasabi paste looked green, but had no wasabi flavor at all. Whatever we had order, they gave us half of it. The grill eggplant used to have those fish shaving for flavor, gone. The chicken wings used to be semi decent size, gone, we got only tiny ones, guess they could be from spring chickens ! All the fried food were over breaded and over fried. They tried really hard to cut corners, I honestly cannot say I was happy with any food that I ordered, it was that bad ! We finally gave up and thought, oh well, lets get ice cream and head out. I could not believe even the ice cream was bad, it looked fine, but when I tried it, it was only ice, no cream at all. I will NOT go back again and personally would NOT recommend anyone to try this place.
Eric T.
Rating des Ortes: 3 Toronto, Canada
I came here with a friend on Wednesday night because I told him I’d been craving sushi all evening. I had even been looking up websites of all the Japanese and Sushi places in the North York Centre area just so I could go try out a place for lunch the next day. Well, he suggested we go to a Teppanyaki place around Church St, hence we ended up going to Masa. I think we got there around 10pm, and to my relief the Teppanyaki section of the restaurant was closed for the night, since I had been considering sushi other more common Japanese eats to be the only comfort food to satisfy my cravings for it that evening :-) so we decided to going for an A La Carte sushi dinner. We ordered the Agedashi Tofu, the Rare Beef Sushi, Gold Dragon Roll, and the Spider Roll. Out of the four items we had, I loved the Agedashi Tofu and the Gold Dragon Roll were my favorites. The Rare Beef Sushi for me was rather something new but I felt like it good have looked better, as indicated in the picture, it just looked slightly scrunched up and I was glad I put a healthy dose of the wasabi on each piece that I ate. For a late night meal it was satisfying and filling enough. I’ve read some of the other reviews for this place and most of them emphasizing on the lack of quality in some of the components for most of the dishes, but for me I guess my first time there was just good enough. I wanted sushi on a Wednesday evening and that restaurant helped :-)
Cassey C.
Rating des Ortes: 1 Toronto, Canada
Came here for the all you can eat lunch with 6 other people to celebrate a birthday and they put us in this fairly large room where there was no one else in there, which meant that the waitress rarely came in and we had a hard time flagging someone down. Apparently only ONE waitress was working the entire restaurant and the food took more than half an hour to come for the first time we ordered. The second time we submitted our order sheets, only the sushi came out and were waiting for another 30+ minutes for the cooked foods only to find out that they screwed up by losing our order sheet. Never coming back here again after this experience and mediocre quality of sushi with too much rice.
Jill S.
Rating des Ortes: 2 Toronto, Canada
A little cheaper than other AYCE places. Sushi is not too great, lots of rice. Food items took a little long to come out. Servers are very nice, the décor is classy and comfortable. Seems like it would be a great place for groups or business outings. I would be wary of coming here again thought, because they just failed a health inspection recently…
Mike H.
Rating des Ortes: 3 Los Angeles, CA
Masa was a staple of AYCE sushi in Toronto before places like Aji Sai and Wasabi. The place offers a wide variety of sushi and cooked food. It also has a full drink menu and the service is rather quick. The servers are fairly fast and get your orders down quickly. The ambiance and décor are great inside and it looks like a high end music video. The place is a bit dimly lit, but it adds to the look of the interior. Washrooms are clean as well, which is a plus at any AYCE restaurant! I always get the usual choices of sashimi along with fried scallops and beef slices. The best thing about this place is that they rarely run out of anything on their AYCE menu. I will be coming back again when I’m in the area!
Bojan P.
Rating des Ortes: 3 Toronto, Canada
Went there with 2 friends on Sunday for early dinner. The cost was $ 22 plus tax for all you can eat. Pros: — pretty cheap for sushi Cons: — nothing outstanding — not fresh(frozen) Food: — The food is good, nothing amazing. We had all you can eat, so I will put some things I noticed — Sushi — They do not have Tuna, Most of the sushi is based salmon and shrimp. I ordered some sashimi, and some it came frozen — Teriyaki — The beef and chicken are tasty, but it is noticeable that high quality meet is not used. — Desert — They got good ice cream, they do not have deep friend bananas as other places do Service: — They seem to be understaffed. There are only a few waitresses, which makes time to order food and get it a bit above average. When I ordered ice cream, she forgot to bring a spoon, which she noticed and said she was going to bring it right away. 5 minutes later I had to remind her again Locale: decent but a bit crowded. I would recommend asking to go to the back room with booths
Diana R.
Rating des Ortes: 4 Toronto, Canada
Masa Sushi had come under new management a while ago and I think the quality went up since then. There is ample seating and the servers are polite. For my father’s birthday, they brought complementary cheesecake and tea. The selection is very good, and I would say that the lunch selection is not that different from the dinner menu(though the dinner menu does have a few more choices, I don’t miss them when I do lunch). Save a few bucks and go for a late lunch; with AYCE, you won’t want dinner! This place is good, consistent, made fresh to order(I’m over buffets!). I’ve only been to the Yonge-Bloor location and my family from the suburbs requests it when we come downtown.
Derrick A.
Rating des Ortes: 2 Toronto, Canada
This is your typical cheap food, all you can eat place… quality was lacking in the sushi by all means. I guess if you are really hungry and want to eat a lot as opposed to quality, this would be the place for you. We only wandered in here on a Holiday Monday as Tokyo Kitchen across the street was closed which is HIGHLY Recommended. Wouldn’t recommend.
Alex W.
Rating des Ortes: 4 Toronto, Canada
Doing another routine visit to Masa for a late lunch /early dinner. Service was faster than before and the food was brought out quickly. The meal was delicious. I’ve read some of the reviews and I was specific in keeping common complaints in mind but there was nothing that re-occurred which would tell me that the common complaints were erratic anomalies. The past complaints and ratings are valid and the restaurant owners need to see them. There is always room for improvement.
Alvi D.
Rating des Ortes: 1 Etobicoke, Toronto, Canada
Party of 15 for all-you-can eat sushi dinner: + staff was friendly — staff were highly disorganized:(1) they lost our reservation,(2) they never knew which section of the party ordered which sushi,(3) they forgot a few of our orders because they lost our order sheet,(4) they did not inform us until much later that an order we were waiting for was not in stock — quality of sushi was mediocre — brought out everyone’s ice cream on a single plate(yes there were 15 scoops of ice cream on one plate) — claimed that the service charge was 15%, but we calculated it ourselves and it was actually 22%; we brought it to their attention and they recalculated it claiming it was now 15%(but of course we had already calculated what should be 15% and it was actually only reduced to 20%); we were so frustrated at this point that we just wanted to get out of there so we paid
J T.
Rating des Ortes: 2 Toronto, Canada
This used to be my go to sushi spot. Did management change? The service was terrible… the food subpar. I will not be returning anytime soon. I clearly need a new go to.
Amber B.
Rating des Ortes: 4 Thunder Bay, Canada
I would say that I’d give this place 3.5, but I’m rounding it up to four, cause the last couple of times I came, it was really very good. I have only ever been here for the All You Can Eat. +Decent prices, even for dinner it’s not unreasonable + Fairly large selection +The last two times I went it was VERY fresh(the time before that was over a year ago, so I am giving them the benefit of the doubt) + Good service + Delicious, DELICIOUS tempura ~I didn’t order a lot of sushi, my friend and I love the teriyaki dishes and tempura and edamame, etc, so I can’t fully review the sushi, but what we had was good +I really liked the salmon sashimi –Didn’t like the red bean ice cream –Like I said, one time, a year ago, it didn’t taste that fresh, but the past two times have been good Overall a good experience– I will go back. Also– lots of seating! Yay.
Tony D.
Rating des Ortes: 1 Toronto, Canada
Worst sushi I’ve ever had. I stumbled in here with a friend, having walked by it numerous times. It’s a surprisingly big restaurant and it was relatively busy for a Wednesday night, which I incorrectly assumed was a good sign. We opted not to do the all-you-can-eat and instead ordered some sushi dishes off the regular menu. Prices were reasonable and the meals sounded good. Things started off alright with the soup and salad. But when the sushi came everything went downhill. None of the fish tasted at all fresh. But what really killed it was that the tuna was simply BAD. It tasted absolutely rotted to the point that we couldn’t eat it. Both my sushi and my friend’s tuna rolls were basically inedible. The server was nice enough to ask if the tuna roll was OK. I told him it was bad and he offered to bring us a new one, but at that point I’d lost my appetite. There are far better sushi places very close to this place. There’s no reason I’ll ever go back.
Mauricio A.
Rating des Ortes: 1 Toronto, Canada
A horrible, horrible death trap of a restaurant. Okay, so my mother and I will once in a while go for lunch to one those HUGE, warehouse sized all-you-can-eat pseudo-Chinese places you find in the suburbs. She likes going there, as the selection is not bad, if you are looking for your typical ‘Mandarin’ restaurant styled food. Although the pseudo-Chinese food is alright, I normally only go for fish, clams and shrimp which tend to be the least badly cooked items. Having said that, you just know their sushi selection and quality can range from either abysmal to just ‘brilliantly insulting to Japanese culture.‘ But then again, you are going for the pseudo-Chinese food not Japanese. Now imagine someone trying to transport that same concept to a hotel at Charles and Yonge. Except not as big, and only offers the Japanese food. Now the odd thing about this place is that the décor is completely modern and serviceable. You get a good vibe going in except the place was deserted when we got there. Also if you ever go for AYCE, there is generally something quite subpar about the whole food presentation which you pretty much have to accept. Just like another restaurant called Wild Ginger, which has since last time I checked been mercifully taken out of it’s misery and closed. Like the tempura was just too greasy and the selection is limited. Sometimes you can taste that they are not using a good cut of meat, or rather a very cheap cut of meat. One of my chicken dishes tasted like the chicken was a bit old. You know that sort of overly dried with an infinitesimal sourish flavour that you just know they are trying to hide by bathing it in Teriyaki sauce… Yup, that. I remember not feeling all that well after eating here. Not that I got sick but I definitely felt the place had tried to cut a few too many corners in food quality and like eating a McDonald’s burger, you sometimes feel not too good, perhaps a little wretched about yourself after having eaten it. Which is pretty bad as you can get decent AYCE in many places in Toronto for about the same price and a lot better quality.
Bernie C.
Rating des Ortes: 2 Mississauga, Canada
Edit: This place is only recommended for beginners. Sushi quality is subpar. Went here for a coworkers b-day since a bunch of people recommended it. I wasn’t that impressed but wasn’t hating the place either. Décor: 4⁄5 — very nice elegant place. Food: 2.5÷5 — yes I know that’s precise but I feel like it doesn’t deserve a 3. The maki rolls were prepared nicely and all the spicy rolls have the right level of spiciness without too much filling. Also, the miso soup was nice. As for the sushi itself, it wasn’t bad, but it didn’t taste as fresh as I would like it to. Not terrible, but not great either. Would I go here again? I’d probably hesitate a bit, but it’s a decent choice if you and your coworkers want some AYCE.
Ahalya S.
Rating des Ortes: 1 Toronto, Canada
DONOTGOHERE! I went during lunch today as I have never been. The AYCE menu is very limited. No sashimi. The service was really bad. They took forever to take my order and bring it to me. I only orderd 3 things and they screwed up my order! The tempura was very greasy and I don’t feel so good. I love fried food but when it is too greasy it doesn’t agree with me. I saw tables get very upset at the time they took to serve everyone. One couple was waiting 30 mins before the server took their order. Another man got up and left after 30 mins as he was getting late to get back to work. If you go during lunch, expect to wait. Also the server had the audacity to tell me that the amount I paid didn’t include tip. I said I know that there was no tip. I will never go back here. The only positive thing was the spicy salmon roll. There are a ton of other sushi places in the area. Don’t get seduced by the AYCE.
Fay X.
Rating des Ortes: 1 Toronto, Canada
Ah where to start. The venue of this place is cute. It’s down the street from me, never noticed it till I seen it on Unilocal(yay) I was so hungry, I couldn’t wait to eat. There menu is huge! So many options but I wasn’t feeling adventurous at this new restaurant. I ordered my regular green dragon, dynamite and spider roll. My nose is fairly strong when its not stuffy from allergies. I couldn’t stand the smell of my rolls along with the taste. They all were mushy, bland and old tasting. I went here around lunch? Maybe that had something to do with it, I couldn’t even finish all the rolls because it smelt off. Ill try this place again if nothing else is open in the area, sometimes it’s good to have lots of options on the menu, but in this case, I question lol
Laura F.
Rating des Ortes: 3 Paris
Restaurant retiré des grandes rues Torontoises, calme et agréable pour un repas entre amis, même le week end. Ce n’est bien sur pas de la grande cuisine raffinée, mais l’on y mange pas si mal et surtout à prix raisonnable surtout avec le «All you can eat» à 10,99 $ en semaine et 11,99 $ le week-end! Pour les Français qui souhaitent manger japonnais à Toronto, oubliez de suite la sauce sucrée, elle n’existe pas ici!
Mark B.
Rating des Ortes: 4 Paris
Restaurant japonais avec formule à volonté, le Masa offre un cadre avec lumière tamisée et beaucoup d’espace. Pour commander son menu vous spécifiez le nombre de pièces désirées et on vous les servira en 5 minutes. Service rapide et attentioné. Attention pas de refill sur les sodas mais bon à ce prix là on va pas râler.