Old Navy

Had a gift card to use so I came to Old Navy to get some sweaters & see what we could get for hubby. Turns out they don’t have much to choose from but I was able to get some sweaters for lounging around the house. I got here early on a Saturday so when I went to line up at the cash there was only one cashier. Finally two more people opened up and the line started going forward. Most of the employees seemed half awake. I can’t blame them. I’d rather be sleeping in on a Saturday as well.

Generally a really good Old Navy location. I’ve seem seen some quite bad Old Navy stores and some really really bad, cheap looking Old Navy Outlets; the Old Navy at the Toronto Eaton Centre is a pretty good one, a bit of a mixture of both looks.
The ONLY REALLY TRUE reason I didn’t give it 4 stars was not because staffing issues — I personally found, after shopping there for years, that the customer service has taken a nose dive — staff were not particularly rude per se, but more just generally unhelpful but more so, because staff were generally hard as heck to find. Also, once you try to ask a number of questions, it seems like the staff fade off, away into the distance, and you really can’t find those pants ever that you were looking for, or the size.
So when you do come across floor staff, hang on to them as long as earthy possible and don’t let them out of your sight; you may never see them again. But yes, exceptionally hard to find help on the sales floor. It almost feels like the staff are hiding or trying to blend in the shelves of clothing.
For the most part, they keep the store well stocked and merchandised, but on my visit there with my friend to go shopping just a short while ago, I was disappointed at how messy and disorganized the shelves were and the store was only open for a couple of hours, it wasn’t even noon. It wasn’t end of day with staff running all over the place to restock and clean — another peeve is that although they generally have nice shelves, for 3 weeks before Christmas, in the AM, it looked like as clothing bomb went off. Hard to find sizes today, and it was a mess today. It’d day it’s been happening more frequently. They’ve been letting the store look a bit more … Disappointing over the past while.
Still a good good store. Again, find a staff person, and stick a tracking device on them for the duration of your shopping ! You won’t ever find them again for the most part, ⁹⁄₁₀ times.
Also, oh, very important to keep in mind. Sometimes lineups can be a bit too much. Even if they have all cashiers going, it can be a painful wait at times. Overall a good ³⁄₅ stars.

The clothes aren’t very expensive. Very colorful stuff.
The sizes run big. I’d recommend trying a size smaller than you’re used to.
Good service. Very friendly and helpful staff.

It’s been a while since I’ve stepped foot into an Old Navy outlet, and even longer since I’ve purchased anything from one. These kinds of places put me into an acute panic — the racks upon racks of clothes, mountains of product on the tables, the same colours repeating over and over. I also used to think the clothing here was cheap and unworthy of purchasing. But once I got the ball rolling on an impromptu trip here, I wanted everything in sight, one in each colour!
The products are nothing unique, in fact, Old Navy proves to be the very epitome of cookie cutter clothing stores. The establishment is exactly what you would expect it to be from the commercials — very family friendly from the range of clothing offered, and cheap (not dirt cheap, but extremely reasonable). Also caters to plus sizes. The staff are a bit useless, but it’s not too hard to navigate around the store. Also, the lines can get long since the cashiers are a bit slow at ringing up purchases, but it’s bearable. The store is located in what I feel is the less visited part of the Eaton Centre, so there tends to be less foot traffic, thus, fewer people to wait behind during check out, and the tables aren’t as messy so it’s easier to find your sizes. Overall, great place for seasonal basics, I can’t believe I’ve been living under an Old-​Navy-​less rock for so long!

Ahhhh… spring wardrobe shopping and all it’s glorious colours and patterns… walking into Old Navy felt like a breath of fresh air! I’m generally a fan of Old Navy as they always have items that you can dress up or down and usually their clothes are comfortable. This is key for me as I cycle almost everywhere.
The consistent problem that I have with this particular location (as well as at a few others) is the price labeling vs. discount at the check out. Several time in the past, I’ve picked up the same item, but with a different colour or pattern and one item will be discounted more than another. I’ve picked them both up in the same section of the store, with the same discount sign above them, but they’re different prices at the check out.
Weird?
Yeah.
This happened today: My bf had 2 t shirts that he had picked up from the same pile. The sign said all shirts were $ 5. But at the check out, one of them scanned at $ 3.49 and the other as $ 10. Shouldn’t they all be the same price? They need to get on top of this because I’ve decided not to buy things at the checkout when they scan more expensive than when I picked them up.
Speaking of putting things back… the lineup was insane! It took us 10 minutes to get to the cash. That’s a long time and I ended up putting back a cardigan that I thought I wanted but had too much time to think about whether or not I needed it. I saw other people doing the same thing– or just leaving. You can put all the dog coats and underoos in your last minute checkout aisle hoping for impulse purchases there– but the fact is, if people have to wait for a long time, they often just leave. I would have, today, if I hadn’t found a dress I wanted on my size only.

They’ve done a reno on this place. They giveth and taketh away with the reno. I liked the old dressing rooms better. I liked the three way mirror to see how badly your pair of cargo pants were falling off your ass. But the new line system beats the old. Now you get in line and you just get the next available cash. The old one you had to guess and it was never clear where to stand.
Old Navy itself is one of those imported American chains that actually don’t ass rape up the prices because now they’re in Canada. Clothes are cheap, durable, and great for the day to day world of software where it’s mostly a clothing optional environment. Nothing really here to wear to the opera or anything. Although they have some black and grey dress pants that are really reasonably priced and very affordable.

I love Old Navy! it is now my favourite store
love their Sweetheart skinny jeans

This Old Navy is located in the Eaton Centre on the level just above the massive food court. It’s a pretty huge store, lots of stock and you can usually find whatever you’re looking for pretty quickly.
I come to this location often; it’s the closest Old Navy to my work and its an easy stop off on your way back from getting lunch. Unfortunately, it seems that they’ve decided to completely redo the layout of the store such that its become increasingly confusing and difficult to navigate. What used to be a fairly open store has now become compartmentalized and congested. Still, they have the best selection of Old Navy offerings and it’s easy to find items that are on display or seasonal items that they’ve been advertising.
The staff here are generally helpful once you find someone. I’ve had a number of experiences with Old Navy clothing not fitting properly and as such, I need a different size while in the changerooms. The staff are always willing to get other sizes and although it may take a few minutes, they generally can find whatever it is you need. The best part about this location is that the staff are always happy to process coupons from your email; all you have to do is load up the coupon on your smartphone and they’ll honor it no problem. This has happened to me on a number of occasions and its great to get that extra 15%/25%/etc when you forget your coupon.
Overall, this is a pretty decent Old Navy to shop in — the new layout is what’s killing me. It’s not great to shop in and I hope they do something different with it. Either way, this is a definite must-​stop-​by in the Eaton Centre. Great deals, great selection and good staff.

I’ve sort of grown away from ON but I still have a soft spot and visit this store all the time.
I was sad the last time I went in to find that they didn’t have any flip-​flops in stock. They usually carry them year-​round, but I guess they’ve stopped. Now I’ll have to go somewhere else to get cheap flip-​flops to wear around the house, or just stock-​up during the summer.