Oliver Jewellery

Made a purchase – outstanding value and service! Thanks!

Went to this store with a few gold items and a Gucci purse. Had appraisal documents for two rings valued at $ 6000. Plus my purse at $ 2100.
The rep behind the counter asked me what I wanted and would counter offer and then when I accepted his offer he would say «one minute», go to the back of the store and then come out and reduce the offer he gave me. My mouth would drop and asked did you not just offer $ 600 for my items? and he replied «I said it’s the best I could offer you, not what I’m actually able to give you».
He did this twice, reducing the offer, and talked circles around me I ended up letting him know I thought his tactics resembled a vulture and I would rather keep my items than give them away for $ 200 less than what he originally offered.
I overheard the other rep telling an older man «why are you going to keep your jewels until you die, rather than sell to me today».
Be on guard when selling your items. If you are not in a rush, don’t be swindled by these goons at Oliver Jewellery. They were actually smug and obnoxious and I was glad to not give them my business.
Sometimes a good attitude goes a long way.
I’m glad to have not been in a situation to really need to sell my items or else I would have been prey to the vultures at Oliver’s store.

Turns out I did not have a lot of gold but from security at the door to the person who serve me great staff, clean bright location

Zero stars. I was SCAMMED by Russell Oliver and his rip-​off artist son.
No, I don’t work for a competitor or anything like that. This review is 100% true and a cautionary tale to anyone lured in by the so-​called «Cashman»…
I came here to sell some gold rings, most of which had some gems on them, and one of which had seven tiny diamonds (poor quality diamonds, but still obviously valuable). The son offered me a price for the gold, which I accepted, making clear that I wanted the gems extracted and returned to me. Then the son went into the back. At that point Russell himself came out and offered to show me some used jewellery and David Yurman items. This, I realized later, was an attempt to distract me. Russell’s son eventually came out and handed me my money and a small baggy of my gems, at which point I left the store. It was only at that point that I realized the diamonds were not in the baggy. When I returned to the store and asked for them, the son said rudely «What would I want with your stones?» and then Russell apparently heard the commotion, came out and told me I was banned from the store !!! I was speechless.
This actually happened, no joke. Private message me if you want more details.
A word to the wise: DO NOT DO BUSINESS AT OLIVER JEWELLERY. You’ve been warned.

I was young and stupid when I went here, desperate for rent money. I had a family heirloom ring worth $ 4,000 and insured for $ 6,000. At the time I had no idea what the ring was worth, but he must have. Years later I found out that the stones were a very rare cut, and passed from generation to generation since the 1800s, set in 22kt European gold. He gave me $ 400. Asshole.