Platis Custom Cleaners

The owners (especially the woman) are very rude and disrespectful. I was charged a different amount just about every time I ever took my dress shirts there. Sometimes a dress shirt for a regular cleaning would be $ 8.00, sometimes it would be $ 13.00+. After a year or so of taking my business there, and all of the different pricing I was given, one day when another regular dress shirt dry cleaning came to about $ 15.00, I asked her why it was so much and why the prices varied so often; the woman absolutely lost it on me, calling me names and wouldn’t provide any explanation and asked me to leave her store. After this, I’ve taken my business just down the street to another cleaner, just south of Adelaide on Sherbourne and have enjoyed very low prices, great value and friendly service — every time. The woman at Platis Custom Cleaners gives me very dirty looks even to this day when I walk past — very rude and disrespectful. Will never go there again. I hope others find this review helpful.

Really not happy with the service I received at Platis. Over double what I pay at my local cleaners. Don’t recommend it. I can’t complain about the job they did on my 2 shirts but $ 25 for two shirts seems outrageous.

I brought in 8 shirts to be cleaned and when I picked them up I swear they were not taken off the rack, possibly even dirtier than when I left them. I couldn’t believe they even pretended to clean them. Absolute rip off and will not return or recommend to anyone. Lots of great places within walking distance

Really great experience. Super friendly service and cleaned my FILTHY suit and tie exactly as requested. I had spilled whipped cream everywhere and it came out pristine. They even fixed a pull in my tie.

Avoid at all costs. I took the exact same order in on two different occasions and was charged differently each time. When I (respectfully) asked to see the price list because of the discrepancy the woman behind the counter raised her voice and accused me of being disrespectful. When I tried to explain why I wanted to see a price list she became even more irate. I kept a calm demeanor throughout despite the fact that she interrupted me whenever I tried to speak. This place of business lacks transparency to the point where they won’t even tell you what they’re charging you. I highly suggest that prospective customers go elsewhere.

Couldn’t be more rude. Anywhere is a better option.

I’ve used a lot of dry cleaners in Toronto and this is the only place I’ve ever had a problem with. Expensive, poor quality and unprofessional staff.
I brought a suit in to be dry cleaned and the suit jacket came back with random folds in it. I returned the jacket to be fixed. The gentleman behind the counter was annoyed with me (not sure why) but agreed to fix it. When I picked it up for the second time, the lady at the desk was apparently offended and asked me how much I paid for my suit. She told me I got ripped off and that my suit was really cheap (to be fair, it wasn’t a $ 2000 suit or anything). Then she proceeded to point to various places around the jacket to show me why she believed it was cheap. I think what she was trying to say (in a very passive aggressive manner) was that my suit was cheap and was always going to look like crap regardless.
This is the first place ever to have screwed up my dry cleaning. It was an expensive mistake. I will not make it again.

$ 59.70 to have 3 pairs of pants shortened. Two pairs didn’t even need cutting — just a quick fold and sew because the hems were worn. What a rip-​off (pardon the pun!) I don’t care that this is the closest place to me; I’ll go elsewhere for better value.