Pumpernickel

I had a hankering for a pumpernickel bagel with cream cheese, so I thought «what better place than a place *called* Pumpernickel’s, right?»
WRONG.
That was quite possibly the worst, most dry, most plain pumpernickel bagel I’ve ever had. To top it off, they spread maybe 1 teaspoon of cream cheese on the bagel, leaving it tasteless, dry, and plain. I’ve never seen anyone spread cream cheese so thin. Especially on a bagel that cost $ 3.68. In fact, it was so bad that I opened it up to see if I could just eat one half of the bagel, and upon doing so, found remnants of lettuce and other sandwich makings in the cream cheese. Gross.
The staff were a bit abrasive, and the woman at the cash ignored me for a solid minute or two while she arranged things behind the counter (note that this is at 1:30 pm and during the lunch rush).
I will NOT be eating there again. Thanks for nothing Pumpernickel’s.