Rogers

Oh Rogers… biggest SCAMMERS of your MONEY and your TIME!!! Im at the point where im taking this to to court! Consistently charge you beyond your monthly agreements and when you ask «how so much?!» …expect to either be put on hold, explain your story 5x to 5 different imbeciles, who blame you for it, for about 2−3hrs…unless you get hung up on and have to start all over:)
I cancelled ($ 500 later.) my internet with Rogers in October2013 with Barry. After being reassured that my bills have been completely payed off, I get this magical bill for $ 175 in feb 2014… for a «cable bill» I never payed, when I never had cable tv services! I get put on hold to fix the matter… and they hang up on me. Called again, was put on hold after explaining myself, hung up again.
Finally, (early march) I spoke to Kayla, who assured me that it was their mistake, and would remove this random bill. Yay! But since Kayla wasn’t authorized to do so, she had to wait for her supervisor to get back from «lunch.» Kayla PROMISED+NOTED that she would call me back every ½ hr until she got a hold of me to resolve this issue… never happened… i called back and was told to wait, she will call… it’s been over a month!
Today (may2), I speak to manager, mike… made it even WORSE. Told me I need to pay it, along with an unpaid phone bill from last year!!! (I paid over $ 370 to cancel my phone lol) FALSE. plus an additional $ 200 for the supposed 6 mth free cable, phone, Internet in my new condo building. And was condescending towards me.
Rogers has actually cost me so much of time, money, and STRESS. Don’t do it guys, not worth the never ending battle!!!