Roundabout Canada

Me and friends don’t have any experience playing in an escape room, so when we came here we were all anxious.
We have no idea about the levels or how the game will work, we just booked whatever was available. Soooo then, we got the reservation for the Butcher’s Basement.
The game was actually nice, we all enjoyed it. The only problem was that the staffs *I think* don’t actually fix the room after a group played. When we entered the room, some puzzles were made already. And it was sooo funny, when we asked for a hint, the lady rolled her eyes secretly lol. She’s probably thinking about our lack of common sense.
All in all, it was fun! We will definitely come back and try the other room

I did an escape and it was really good!
The staff did a really good job of setting the mood, only thing was we were stuck on one thing due to lack of care for detail! But otherwise we did it! It was really good, well thought out. The tech was good and so was the décor!

Staff: helpful and friendly
Game Appearance: good artwork and aesthetically I was impressed
Game Design: Butchers Basement was only average. Some of the clues are a little abstract or loose. I prefer tighter games that are not subjective. Also one of the combination locks malfunctioned which slowed us down considerably.
I might try one more game in this location but if that’s the same I won’t go back

One of the newer escape rooms in the heart of Toronto (literally a block away from the square so easier for ttc transit)
Went into the plane theme (final destination) and butchers basement room
The props and design that go into these rooms are quiet impressive.
Airplane chairs and food/​beverage trolley
So you won’t be disappointed of the work they put into the rooms
Butcher room embience was actually terrifying and kinda cool. I found this one easier than the plane room.
The staff here are what makes this an amazing place to come back too! So friendly and nice that you can chat with while you wait.
Only con is that it is a smaller location so you can hear people in adjacent rooms but it doesn’t make the rooms tinys and just a single room you’re stuck in.

Loved Final Destination.
Rooms are designed so well. Available to walk-​in or book last minute. Friendly staff.
Not overly difficult though, 45% complete this one.

Came in with a group of friends and played two of their five rooms which were Butcher’s Basement and The Prisoner. Extremely impressed with the quality of the rooms here. I would give it a 4.5 but rounded it up to a 5. Here’s why:
Location of this place is pretty great, right near Dundas Square. Closest parking would be Atrium on Bay. But it is also close to the subway. It is right on Yonge street, above the Marble Slab Creamery (also, if you keep your receipt for after the game and bring it to Marble Slab, you get 10% off).
Considering the prime location of this place, my initial thought would be, how could they possibly fit 5 themes into this place without compromising on space and quality? Well, they did a pretty awesome job with clever puzzles that make sense throughout the game — which are not overly difficult, but not too easy — and amazing props.
That being said, the reception area of this place is extremely tiny. Only 3 bar stools for you to wait, so I’d advise do not come any earlier than you need to. The great part about this is, it’s right on Yonge, so there’s lots of things to do before coming in, whether it be shopping or grabbing a coffee or whatever.
The staff there were only okay, and this is where they hurt the most. There were two girls working and both did not speak English all that well. One of them was quite rude when giving us hints. she asked my sister «Can you move?» kind of dryly without a please. I’m a stickler for customer service, so I was a little disappointed with that. Nevertheless, it shouldn’t stop you from coming in to try the rooms.
Other than that one tiny thing — I would definitely recommend coming here to check out their rooms. They used some really fine quality props and décor so that alone it worth checking out.

Came here a few weeks ago with some friends. There were 5 of us. Only I had done an escape room previously, the others were brand new.
We did the prison room.
The good:
— service: 5 out of 5. Staff were super friendly and helpful
— location: right at Yonge /​Dundas. Can’t get much better
— props: room was very well designed.
The bad:
— we had an 8:30pm reservation, but when we arrived it was bumped to 9pm. Not a big deal, though.
— experience wasn’t all that great. The clues didn’t seem to make sense (even in hindsight), some were very subjective and worse of all there is one section within the room that says «not part of game», but ended up being a part of the game. I realize it could have been purposely labelled to trick us, but before going in they warned us that people have broken things in the past and anything marked as not part of the game should be treated as such. This killed our time and made the game not so enjoyable.
I thought maybe it was just us, but after speaking to a friend that had done 20+ of these games, he too agreed this wasn’t one of his favourite places.
Likely won’t be back to this one.

I really wanted to like these guys for a number of reasons: their rooms are available on short notice; the rooms are fun; their location is great; the front staff is pretty fun.
And I’m an escape room junkie.
But here’s the deal… twice, now, they had major errors in their rooms that completely ruined the experience:
1) In the first instance (room was Final Destination), one of the locks was actually left unlocked, and brought us into another phase of game play inadvertently. It exposed us to another phase of the game prematurely, and even made us think that it was a part of the escape narrative. This was a group of four.
2) On a different occasion, their «high tech» room (Diamond Creed) had a tablet device that completely malfunctioned. When we unlocked it, it kept asking for a WiFi connection, and we obviously kept thinking that it was a part of the puzzle. It wasn’t; it was just another screw up. This occupied about ten minutes of our time in the game. This was a group of three people.
We had gone through other rooms here and enjoyed ourselves, but these two events understandably killed our buzz both times.
But the real kicker is how they dealt with these things. The first time we let it slide thinking it was an honest mistake. The second time we started to see that they may be sloppy:
1) We brought this up at the front desk, mentioning the previous screw-​up as well. We were looking for compensation and they said they couldn’t do anything.
2) I emailed them with a detailed explanation of both situations, and they didn’t even take the time to reply.
So, there it is. Like I said, they’re great people and the rooms are fun when they’re set up correctly.
Good luck!

If there was addiction counseling for escape rooms, I would consider hosting an intervention for my buddy Brooke. She just can’t get enough. So when she, along with another bestie, were in town we preplanned a night with an escape room sandwich. Escape-​Dinner-​Escape, with both rooms being at Roundabout.
There wasn’t much about Roundabout online, so I felt like I was taking a chance… but it turned out so well. The nicest ladies ever play host, and away you go. The first one we did was Final Destination. It’s about escaping an airplane. The surroundings of it are impressive (real airplane stuff!), but it was very puzzle/​lock heavy, and probably not ideal for our silly group. However, our second room, The Butcher’s Basement was insane! Off the hook! The scariest, most fun room everrr! I just can’t say enough great things about it.
It’s officially Halloween season, and if you’re looking for something spooky to do with buddies, check out Roundabout Canada, specifically The Butcher’s Basement. Boo!