Trump International Hotel & Tower

I have mixed feelings about giving a 5 star rating to anything Trump, but I have to hand it to the Donald.
This hotel was the picture of opulence. Top notch service, beautiful rooms, great food, it had everything. I genuinely did not want to leave. It’s an experience worth having; I highly recommend staying here if you have the occasion.

This is a great hotel –we were extremely happy with everything! Only got to stay one night back in May but was so worth it and we’re looking forward to coming back next month hopefully.
We actually got lucky and booked this hotel via an awesome Hotwire deal! We don’t always get lucky with Hotwire when booking a hotel room because you often get stuck with two queen beds or a terrible view. Unfortunately, Trump does not have any views at all, but it was still a really nice room we got –very spacious and clean. Felt every bit the 5-​star feel.
Concierge is very helpful in deciding where to eat dinner! They helped us narrow down to a great Thai place down the road. Shopping is close by, too!
The pool was even great, and we’re not really ‘pool people’ –was a group of young people we socialized with up there at night. Great time!
Highly recommend Trump Hotel!

Beautiful View, very spacious suite, room was clean and love the big ass jacuzzi tub… friendly staff… and smoke free hotel which is a super plus

It’s about time Toronto got a Trump hotel. Nothing but butt slaps to the staff here and their excellent service. Room was immaculately clean! Bed was comfortable! Bathroom was so spacious, you could probably fit ten people in there and that’s not including in the shower or bath tub. For those who can’t step away from the television, there’s a televsion blended into the bathroom mirror. Our bath tub had a nice location by the window for all the perverts in the adjacent building, but don’t worry, there are automated window shades for the shy types. You’ll get everything you expect from a five star hotel like robes, slippers, chocolates, a bar, toiletries, complimentary water and plush bedroom furniture.
The location is great and you could pretty much walk anywhere if you’re not lazy. If you are lazy and like to drive, there is valet parking only at the hotel or you can park next door and be half lazy. Check in was standard procedure and we were accompanied to our room by the staff and even knowing how everything operated in the room, I had this kid explain everything to me just for fun. He was more than competent in how everything operated and was super enthusiastic about it too. Well trained and professional. I’ll definitely be back on future visits to Toronto.

I had the pleasure of staying at the Trump due to a business trip to Toronto. When I arrived, I was greeted with very nice staff and an amazing smelling lobby. Doormen are friendly and somehow this one knew my name… whoa.
I did use the gym one evening, however it closes at 10pm and is quite minimal in equipment.
As for the room, I was stuck with two double beds for myself instead of a single king bed, as I requested, because they were fully booked. Boo… I would have liked my giant bed. The beds themselves were quite uncomfortable for a hotel chain with such a nice reputation. The middle of the bed sunk in, causing my back to hurt for the 3 nights I stayed there. I’ve also suprisingly had much better pillows at say a Hilton… these standard down pillows deflated instantly. However, they have a full pillow menu that you can order different kinds of pillows from — I just couldn’t find one that was right for me.
The bathroom — huge tub and nice shower with the «rain» shower head, There’s also a TV in the mirror, which seems a bit unnecessary. Everything was clean upon arrival.
Though it wasn’t perfect, my stay here was one of the most comfortable I’ve had in any hotel — I didn’t feel like anything was ever dirty and made myself at home.

Horrible experience. This place had bed bugs and the noise levels were outrageous. 100% would not go back.

We stayed there 3 nights. The décor, house keeping, amenity is a 5-​star; the front desk (service) is a 1 star. The check-​in staff in front of a stunning piece of purple crystal installation all had a sad face in their spotless black suit. I could not tell I was in a hotel or a funeral home. The 4 days 3 nights we did not see a smile from the staff. They appeared they were too good for their jobs or they had their faces down as if they were working on some calculus assignments. Every day as long as I walked passed those sad faces, the rest was wonderful.

I felt like a bit of juxtaposition in my weekend so I booked us two nights in a Trump one bedroom king suite to go with our Beer Festivities.
What they have nailed here is absolute 5 star service without pretense. Check in was very friendly and Jonathan smiled and greeted us each time we went by reception over the weekend.
With regards to the room — that is the most comfortable bed I have slept in my entire life. And the bathroom mirror TV? We all need one of those. Turn down service at night is lovely with a little boxed chocolate and Evian water. My husband found a shoe shine service note (and he hates shining shoes) — they were gone and back again, shiny as new, in about 30 minutes. We didn’t make it to the pool, but certainly will next time.
So many nice touches, wonderful staff, an absolute service leap above other downtown hotels (Hilton, Cosmo). We will be back.

Was very pleased with my stay. The staff spoiled my little girl and my French Bulldog. Room service was wonderful, I am still raving about the salad. Really warm and welcoming staff.

Remarkable real estate development. Truly 5 stars. I highly recommend Trump International Hotel & Tower, Toronto. Excellent services.
First restaurant in Toronto where I’ve eaten organic chicken. :-)
NO chlorine, NO bromine… salt! WOW! The Saltwater pool on the 32^nd floor is definitely spectacular. And beautiful! Finally, a 5-​stars pool.

The best thing about this hotel, as should be the case with any luxury hotel, is the service.
Oh, the unobtrusive but friendly and supremely professional service… I loved every second of it! Reminded me of the Four Seasons Toronto where the staff is equally well trained and excellent… it is an art to treat people as though they are special and very welcome, and I’ve found some places — especially expensive places — get it wrong; the staff makes you feel less-than…or it’s too stuffy or standoffish. Not the Trump, in my experience.
Trump Int’l Hotel & Tower feels elegant and luxurious in the best way. Overall it is both funky and understated simultaneously. From a gentleman who doesn’t strike me as particularly understated, I love that his hotels are so refined — the finishes, every little touch, is thought out.
(I see some people are saying the lobby is too small but this isn’t a hang out in the lobby kind of place, not like when you go to a resort and there are expansive grounds and lobby areas.)
Of course it’s pricey… but you are paying for all that atmosphere, cachet and legacy, which Donald Trump and his staff have so carefully perfected over the years.
Perfect for business, but also a great treat if you want to have a night on the town. It feels very up to the minute. It’s just a cool place to be. :)

Luxurious rooms and attentive, welcoming staff made this a pampering experience. The facility includes residences, and feels like more like a high-​end condo building than a hotel. On the plus side this means a quiet stay for business. However, the lobby is small, with just a couple of seating areas and a small bar – very little space to meet or hang out with friends if you are traveling with a group. It is clear that you are expected to come and go and little else in this space.
The staff are terrific — remembering guests’ names, accommodating every request. My room was ready early. When I was shown to my room I was offered sparkling or still water, and did I want ice with that? The room was elegantly furnished in shades of black, charcoal and white. The en suite white-​marble bath included large soaking tub, separate shower area with rain head, separate room for the toilet (with a phone of course), double sinks and a TV in the mirror. The faceted sink and shower faucet handles were too sharp-​edged for comfort.
Room service was as expensive as one might expect. A bowl of mushroom soup with fresh bread was around $ 25. It wasn’t great mushroom soup; it had a bit of a curdled texture.
I could not find a power outlet located near the nightstand in the bedroom. Maybe I just missed it; in a hotel this high-​end I couldn’t believe there wouldn’t be one. Anyway I plugged my phone in on the desk across the room which was bothersome. The lighting and drapes were touch-​panel controlled. Free Wi-​Fi was easy to access. The hotel is well located on Bay and Adelaide, adjacent to Scotiabank HQ, reasonable walk to aquarium and CN Tower.

Spoiled girl alert! For my 30^th birthday I was surprised with many magical things, including a two night stay at the Trump Hotel.
We stayed in a two room suite on a high floor, and the views and room extras were phenomenal. Plush robes, stocked mini bar, marble bath tub, rain shower, everything automated and at your finger tips annnnd a TV in the bathroom mirror. You probably feel staying in a Trump hotel, you have to behave. But this tower really lends itself to letting out your inner child. After watching cartoons in the tub, get the kids menu mac and cheese and check out the pool on the 32^nd floor.
I’m not going to pretend the price tag isn’t etched in gold, but screw it. You’re worth it! If you’re celebrating or have the means, definitely stay here. Lastly, the best part of this entire experience, was surprisingly the staff. A remarkable group of sunny and helpful people walking you through luxury.

I stayed at the Trump this weekend for 2 nights in a deluxe 1 bedroom suite (Feb 14 and 15^th, 2015). The Trump is phenomenal. From the moment you walk in the door, they make you feel warm and welcome, like royalty. The lobby area wasn’t as pretty or as nice as other hotels that I have been to, but the service was awesome. A gentleman took our bags up to our room, and educated us about the hotel facilities open and available, as well as city information about what is nearby and how to get around.
The room was beautiful. The living room was furnished with very modern décor. It contained a pull out couch, fireplace, desk and chair, and bar with complimentary ice brought to our room right at check in. There was a bathroom/​powder room also, and tons of space in the common areas to move.
Our bedroom was quite large, as well. It was furnished with 1 King size bed with 2 bedside tables. NEVER IN MY LIFE have I slept in such a comfortable bed. The mattress was pillowtop, and the pillows were memory foam (LOVE!!). Walls in all the rooms were soundproofed.
The bathroom had his and hers sinks, a large tub (big enough to fit two people at full length) and a gigantic stand-​up shower with rainfall showerheads. The floors were heated and turn down light service was also available with settings for morning, evening, night, etc. It was especially nice in the mornings when you’re super groggy and sensitive to light.
The view wasn’t that great from our room. We were in 2308. Rest assured, I think it will be very difficult to get a good view of the city from ANY room in the hotel just because the hotel is surrounded by so many buildings (as it is located in the financial district).
On our first night, we asked if the hotel could arrange a cab for us. One of the valet workers spoke to one of the personal hotel drivers to ask if they could drive us over to the bank and the restaurant that we had reserved for 8pm. We paid him, as that was an extremely kind and exceptional thing to do for us even though he was off shift.
My only negative complaint was on the second day of our stay, I had asked to get my car out of the valet, as I had another appointment to attend to in Mississauga. Having left my room about 1.5 hours before my appointment, it took valet 40 minutes to get my car for me (there were about 6 – 8 people working in valet at the time…).
Overall, 4.5 stars out of 5 :)

Customer service exceeded expectations.
I stayed here in June 2014 for a wedding. I don’t even know where to begin; our stay was excellent.
Check in was at 3pm but due to the ceremony commencing at 3, we were granted early check in. It was I believe noon when the room became available (awesome!) The hotel gave us 6 keys, free of charge. We were offered bottled water on check in and were explained in detail the features of our very basic room… which was not basic at all. There are remote controls for everything ranging from opening the drapes to turning on/​off the TV in the bathroom mirror, heated floors and light switches. It was incredible! The best feature was the selection of pillows. There is a menu you can choose from which I believe gives you 12 different pillow options to suit your needs. The beds were so so sooo comfortable.
My only personal annoyance was the high security between floor hopping. It makes complete sense since the hotel does host a wide variety of guests but when you have friends on each floor, it makes it difficult to visit the rooms. You have to go down to the lobby where they call up and confirm it’s alright for you to go up. Then, they walk with you into the elevator and allow you access to go up. Again, totally understandable, but annoying especially for a wedding stay.
Here’s where I feel they redeem themselves (if you still need convincing)… A couple of us are big snorers and after arrival, we realized we forgot our earplugs. We called down to the front desk and inquired if we could have some delivered. They advised they ran out but would have someone go pick up a couple from the store and have them delivered to our room. Although we did have to place another call to confirm they were coming, they were promptly delivered thereafter, again, free of charge!
When we checked out at noon, I noticed they had charged our group $ 50/​vehicle for overnight parking. We had a parking voucher from the Bride & Groom and once I presented that, an apology and adjustment was made, without hesitation.
Despite the hotels variety of guests, I single headedly felt as though I was treated the exact same as someone who would spend millions on a night out. Not once did I feel «not good enough» or as though I wasn’t appreciated here, so don’t let the big name scare you. The Trump International Hotel exceeded my expectations and made me feel so incredibly welcome. If I ever have the opportunity to come back, I most definitely will.

The finest of palaces for me. I like Trump, man and hotel.

I recently completed my first visit to this hotel. At the risk of sounding condescending, I can’t help but wonder how many of these 5-​star reviews were written by people who frequent five-​star hotels on a regular basis and know what their expectations of such hotels should be. I do, and when reviewing the Trump, or any hotel of this caliber, I don’t review it as a hotel as much as I compare to the other properties of that caliber, especially in that city. As a hotel, the Trump is above average. As a five-​star, elite luxury hotel, the Trump falls short.
The good? The décor is modern and classy, and balances it well without being overbearing (a mistake some elite hotels can make). The rest of the good — the front desk service is stellar and the hot towel and concierge tour of your room were nice touches. It’s also right in the heart of the business district and close to shopping, restaurants, Union Station, the Air Canada Centre, etc. Finally, the lobby lounge «The Calvin» makes great drinks, had good music, décor, and views of the city streets.
The mediocre — the restaurant «America» at the top floor is good, although the service was mediocre, and the food was good but overpriced. Shortly after my stay I read a pretty bad review of it in a local newspaper that seemed to back a lot of the same observations. Same thing for the room service food, only replace ‘a little overpriced’ with ‘remarkably overpriced’. You know when you get room service, it’ll be overpriced, but the Trump prices were absurd. For one person, breakfast typically ran $ 65-​$ 80 and I was not ordering anything special (i.e. — french toast, eggs, etc.). Even worse, the portions varied with each order.
The front desk is also a little unreliable, as I was not given the suite I was guaranteed but rather a downgrade. The suite itself was a decent size, but fall short of the suite accommodations provided by their competitors like the Ritz-​Carlton. With the exception of the check-​in, I would also classify the rest of the service I received as subpar. A couple of simple requests made to housekeeping were never fulfilled, and when they did do the room, they often missed things like emptying the garbage, replacing used glasses with clean ones, providing bottled water, etc. Sometimes they got it all right, other times they didn’t.
Overall, housekeeping was like the rest of the service — inconsistent. Room service forgot to bring part of the meal I had ordered — twice. The phones in my room weren’t working and they never got around to fixing it over the five days I was there. When working properly, the internet speeds were good, but the service was spotty and unreliable, and I speed tested them as low as 1.8 Mbps, which would put it in line with the service one would expect at a 2 or 3 star hotel chain.
This may not sound like very much, and certainly had I been staying at the Hilton or a similar three-​star hotel, I wouldn’t have been as disappointed. However, when you stay at an elite, five-​star hotel like the Trump claims to be, what is supposed to set them apart from every other caliber hotel is exceptional service and attention to detail. If they don’t have that, they do not hold up to their category competition. The fact that the service fell short on a variety of levels, and that a lot of other reviews indicated similar observations, leads me to conclude that the level of service at the Trump is consistently mediocre, and well short of exceptional. Unless Trump either begins to price itself as the 3.5−4 star hotel it is or completely overhauls and drastically improves the level of service it provides, I would not stay here again.
Overall, I would give the décor five out of five stars. I’d give the amenities 3.5 stars and the service two stars and would be generous in giving the hotel overall 3.5 stars. Because that’s not an option here, and the service was so disappointing, I rounded down to 3 stars.

Written with the average 4.5 given here and being awarded top hotel on Trip Advisor in Toronto.
Let’s start with the good:
The lobby and check in were beyond great. Everything was well orchestrated and a genuine feeling of being welcomed was definitely there.
The concierge desk was manned by various staff that were on their game. We received great restaurant suggestions and activities within walking distance of the hotel.
The room itself was very nice. We received an upgrade to a one bedroom one and a half bathroom suite. There were some issues that I will describe later.
The restaurant was beautiful as well with great and friendly service.
Now for the bad:
My gf found gum in the shower. Thats a first for me in any hotel i have stayed at.
The tv in the bathroom mirror didn’t work. Not a big deal, but I would not recommend advertising a feature when it doesn’t work.
The internet was free but very flakey. This hotel is in the middle of the business district, this needs to work well.
The ventilation in the bedroom was non-​existant. I had to turn the ac on in the living room to 11c for more than a day to cool off the room.
I had called a car service to pick us up and gave my room number. The valet never called us to tell us the car was there.
Remember, this is all through the eyes of a supposed 5 star hotel. I would try another place like the Four Seasons if I were to return to Toronto.

The Trump Tower has very comfortable rooms.
Very modern — and comfortable beds.
Lots of cool bells and whistles too (auto drape closing, muting of lights etc etc)
Bathrooms wonderfully laid out — tub and shower.
Really nice décor.
Bar area with a Nespresso machine.
Wonderful location at Adelaide and Bay — so right in the centre of things.
Would stay here in a heartbeat again.
Stayed with a friend and we had a pedicure in the Spa — which I would also recommend.

If you want to feel much cooler than you probably are, just come up to the 31^st floor for a cocktail. The lighting makes anyone look good-​it is a purple haze type effect that, along with the impossibly high ceilings and super cool music, sets the stage for an unforgettable night. The outside is just as awesome as the inside, as it affords what I imagine to be the best view of the city.
As if the ambiance is not enough, I had the best drink of my life here. I will seriously come back to Canada sometime in the near future just to have another one. I ordered the caramel apple martini, which was expertly crafted. The use of Apfelkorn instead of vodka made this drink much more palatable than your typical martini, but still potent enough to warrant an $ 18 price tag.
All this excitement will certainly cost you though. Four drinks set friends and I back $ 95, but YOLO right?