I went for lunch with a colleague yesterday. If you only have an hour to eat steer clear of this place it took 20 minutes just to order our drinks, and 5 minutes for them to show up. Then our server who barely spoke or understood English was busy socializing at the bar with the other staff that was doing nothing for over 15 minutes. We had to go get her to order our food! We should’ve left then. The carpaccio was bland and flavourless. I had the steak and salad which had French fries mixed in with the salad! I swear the cooks must have been stoned one night and thought«hey man, salads like healthy but fries are delicious. We should totally like make a frenchfry salad it’ll be delicious and healthy!»(Read in stoner voice) We then had to chase our server again to request water as she never offered any so I decided to ask for the bill then so we could finish our meal before the leafs won the Stanley cup. All in all lunch took over 90 minutes. Way overpriced and not structured to accommodate people attending for lunch breaks. I will admit the resturant looked very nice and the hostess was very pleasant. If management gave half a damn that resturant has potential for for now I give it one star and will not be returning.
Eric S.
Rating des Ortes: 3 East Lansing, MI
They do a wonderful breakfast buffet. The breads, meats and jams really get the day going. Coffee is too strong. Also did salad and cheese plate for light dinner. Very good female server. Prices in Canada more than make up for any exchange differential. Tundra is not higher in the prices I’m finding in Toronto
Eric W.
Rating des Ortes: 3 Richmond Hill, Canada
Service was inconsistent and slow at times, food was fair. There are definitely better choices available.
Annalee A.
Rating des Ortes: 2 Ocean Isle Beach, NC
Wine is way overpriced or at least compared to what I usually pay in the states(here= $ 18 for 8oz). Went here out of convenience and not wanting to go out in the cold. Entrée was good and a decent size. Was excited to see crème brûlée on the dessert menu but utterly disappointed when it arrived. It’s possibly the smallest and most expensive crème brûlée($ 12) I’ve ever had in a restaurant.
Samantha I.
Rating des Ortes: 5 Toronto, Canada
Great service. Chicken fingers were the best. Caesar salad also really good.
Jacky H.
Rating des Ortes: 3 Toronto, Canada
The food does not deserve the price, especially the salad is not tasted. Restaurant located in Hilton Hotel and the atmosphere is good.
William H.
Rating des Ortes: 5 Ottawa, Canada
Went back to this resturant, and again the food and Service were exceptional. I ordered the ‘Soup of the moment’ several time and they were amazing. The servers were efficient and professional, I would definatly recommended this place to friends and family.
S C.
Rating des Ortes: 4 Markham, Canada
Came here on Friday for lunch. Ordered the salad with chicken to start which was alright, nothing great but not bad either. What did me in was the Kobe beef burger. Loved every bite of it. The beef was cooked perfect, not overcooked but good enough for a burger. Will definitely come back again!
Rosemary J.
Rating des Ortes: 1 Barrie, Canada
We have gone to the Tundra on several occasions before the ballet. The service has never even better than mediocre. Each time I have called ahead, as I have quite specific dietary requirements, and despite assurances that they can meet them, they have not!
John M.
Rating des Ortes: 4 Saint Louis, MO
I almost didn’t want to come here because the reviews seemed lukewarm at best. But then I noticed most of the dates of the reviews were older. The host was smiling and very friendly. The staff was very attentive. People checked on me often. I selected the winterlicious pre-fixe menu — which is Toronto food fest promo at a lot of restaurants. The food was quite good compared to the reviews. I see the point some people made about it being a little bland — but it turned out it was just a little under seasoned for my taste. A little salt and pepper and the flavors really shined through. The side of buttered cabbage that came with my entrée was some of the best prepared cabbage I have ever had ever. I will eat here again the next time I stay at this hotel.
J K.
Rating des Ortes: 4 Miami, FL
I arrived in Toronto for a business trip and ended up at Tundra because it was the closest place to eat other than Ruth Chris. The ambiance is pure business hotel lobby and I wasn’t expecting much from the food. I was really surprised. The menu was locavorish and quite interesting. I had the whitefish with spaetzle and cabbage. It was perfectly cooked, fresh and delicious. Even the dessert had an interesting presentation. The cocktail was tasty and the bartender made it to my specs. My service was efficient and friendly. I’m really surprised at the mediocre reviews for Tundra on Unilocal.I had a very positive experience and would recommend it to other business travelers.
Elain B.
Rating des Ortes: 1 Bridgeport, CT
Service is terrible! Food is so bad it should be free! This could be the worst dining experience we ever had. We just started vacation and waited for our room to get ready so decided to drop at Tundra(we should have stopped at one of at least dozen of places around) and have a small plates or two with a glass of wine. My husband ordered a glass of sparkling wine($ 27.00) and it was completely flat, we mentioned that to the waitress, she changed it. For food we ordered few starters: avocado bruschetta, a cheese plate, meat plate and calamari. Bruscheta was sooo salty, it tasted like if it just came out of a can or was picked up at a local supermarket in a plastic bag(maybe even worse than that). Cheese plate had almost nothing on it. There were 3 super tiny(quarter size) slices of cheese and some bird food, like seeds and cranberries for decoration. my favorite part — it was $ 22.00. The meat plate contained few shavings of some cured meat and a pâté with a long white hair in it. Calamari were also super salty and rubbery. We called a waitress over to show her a hair that was hanging off the knife and she stood there and looking at it saying that it is a fluff and not a hair. So I guess it you have a fluff in your food it is totally fine. so they took the cheese plate out of the bill. Then we waited for a check for about 20 minutes and another 20 minutes to get our card back. This horrible snack-break cost us $ 120(with cheese plate would’ve been $ 142). We do not have a problem to pay a top price for a good meal but this food did not qualify to be paid for at all. But, hey, maybe the dinner is better. go try
David H.
Rating des Ortes: 4 Mississauga, Canada
I went to Tundra as part of their sumerlicious menu for a pre-theatre dinner and enjoyed the experience. I certainly didn’t find the problems with the service that others have experienced. We arrived late for our reservation due to traffic and had a short deadline because we wanted to make it to the theatre in time. They accommodated us and did not make us feel rushed at all. The food was very good as well. I had the crisped wild ocen perch with mediterranean salad with a mocha tartlet for dessert. The atmosphere is very spacious and open
Erika R.
Rating des Ortes: 1 Mesa, AZ
Wow. Service is terrible. If I wanted to pay $ 20 for a meal and be ignored — I would choose somewhere at least warm and not in a cold lobby. Sat for 10 minutes without even a hello. No thank you from the waitstaff when paying. If you aren’t 100% immobile — do not come here. Walk somewhere else, anywhere else. This is what I get for not wanting to leave the hotel. That’s what they bank on I suppose.
Far K.
Rating des Ortes: 4 Chicago, IL
First winterlicious experience of 2014, and I am a fan. The interior of the restaurant very nice however, greatly dislike how they have the computer station for hotel guests to use right at the entrance of the restaurant, kind of tacky! For dinner I had the calamari, steak, and crème brûlée. The calamari was alright, very lightly seasoned. The steak was great, very good quality, and the sides were not so bad. The crème brûlée was amazing, probably one of the best I’ve had in Toronto. The food presentation was beautiful, and creative. However, portions were a bit small. The atmosphere and ambience of the restaurant was good. A very nice place for a first date, or to come to a classy and fancy dinner. The server was good, and fast, although a bit lacking in communication. Also the debit machine was not working, which was a bit annoying. I would definitely like to come back again in the future.
Tamara K.
Rating des Ortes: 1 Edmonton, Canada
Food was lukewarm at best, and overpriced for what the dish was. It’s currently Winterlicious in Toronto, but I was not even offered their Winterlicious menu despite the fact other tables were choosing off this menu. I found the service varied by table– better and more prompt service if you were dressed like a professional and older. I am a professional as well, but was not dressed like one when I ate here. People who were seated after me were approached by a server and given drinks 10 minutes before me. Way to make assumptions about people’s status. I only ate here because I stayed at the Hilton, and I was pressed for time. Lesson learned, better to avoid hotel restaurants if at all possible.
Olivia K.
Rating des Ortes: 3 Oakville, Canada
I gave 3 stars because it wasn’t aweful or anything but at the same time… nothing really stood out for me. Very bland and typical… The experience was pretty boring. Hostess didn’t even smile. Staff seemed really busy, my table was missing a cutlery despite making reservations for 3… so we waited… and waited… The server didn’t really explain the meal when they arrived. But I guess they didn’t have to because it’s winterlicious? I don’t know… But ya I mean, again the food wasn’t terrible but don’t think I’ll be coming back here. Nothing really to look forward to. Oh and we mentioned that we parked inside the hotel but apparently they don’t give discounts for customers which I think is BS.(Umm Paid $ 24 for like about less than 2 hours?)
Charlotte W.
Rating des Ortes: 4 Toronto, Canada
**Review of the Tundra Bar only** I had stayed at the Hilton recently and at that time, the Tundra Restaurant and Bar was closed for renovations. I thought to myself to try it when it re-opened, and had the perfect opportunity yesterday as I had to attend a party nearby. I decided to meet up with my boyfriend at the Tundra bar as I was very hungry. The décor is modern etc… I really liked the high ceiling and the table that we sat had these divine comfortable cushions. The bar menu is quite extensive and when the waiter asked for my drink order, I told him I was ready to order the spicy salmon roll and prime rib burger with an extra order of cheese. The rolls had a tempura shell and it was freshly made as it was still warm. It was very good. I devoured my burger in 1.5 minutes(timed) as that was how hungry I was. No talking. No small chat. Just me chomping. I ordered a glass of wine at $ 28. Exorbitant. There were some wines per glass priced at $ 35(barf). I mean… downtown-Toronto-bar price-gouge much? All in all, I really enjoyed my time at Tundra bar. The atmosphere is not douche-y at all. The high ceilings and open-airness of the bar make it spacious and large. It’s actually quite casual so no need to feel underdressed at all going to some downtown bar. Service was very efficient and endearing — our waiter kept asking if everything was okay but not intrusive. Probably, the man saw my crutch and me devouring my burger(with bits of bread and meat flying all around Tazmanian-Devil-cartoon style) and thought, poor girl, doesn’t get out much but is ordering a glass at $ 28 so… yes ma’am!
Chris M.
Rating des Ortes: 1 Royal Oak, MI
Unilocal Please allow for negative star ratings. 1 doesn’t do it! I guess I need to coin a Unilocal phrase for«food moron», which I appear to be tonight. I read all the reviews and still came here. I’ve been at this hotel for 3 weeks now and managed to avoide this place. I figured I’d have a few drinks tonight and wait for a guy I’m working with on a project in Toronto. First off, I will never in my life meet a server that will care less than the bartender that waited on me did tonight. People often say«I don’t care» but you know they do even if it is slightly. This is the person in this world that does not care. I ordered a beer and thought get a few of what they referred to as «tapas». I ordered a Brie grilled cheese with bacon and tomato and some sweet potato fries. I waited quite a while-ok fine! no problem! The food arrived and I immediately thought about throwing it at someone. Both items stone cold and when I bit into the sandwich there were sundried tomatoes that were uncut so the entire filling slid out and it was virtually inedible and very tough to chew. I left half of this very small sandwich. I figured… OK moving on to what looked like great fries. Stone cold. Not warm but COLD. The waiter came over and not at any point did he enquire about my meal or my lack of eating it. he just took the plates that were filled with food and moved on. I’m a little puzzled still what happened. I like this hotel but my god this restaurant is so far beyond terrible it is bordering on criminal.
Christine R.
Rating des Ortes: 5 Scarborough, Canada
Stayed at the Hilton this past weekend. Decided to come down to the bar for Lunch. Had a great Cosmo and ordered the sliders. Sliders were delicious. Also came dined on the restaurant side the following morning for breakfast. Decided on doing the breakfast buffet. Wide variety of things: Fresh baked muffins and breads, oatmeal, cold cereals, fresh fruit, double chocolate pancakes(delish), chicken sausage, bacon, eggs, tea/coffee, and juices. I recommended dining here if staying at the Hilton. Great food and service.