Wellesley Animal Hospital

I’m a green cat owner who brought my kitten in after a couple days of sniffles and he’d suddenly gone one-​eyed. I was in a rush to go to a work event and only had an hour and a half to spare. Without an appointment, I figured I was screwed. Not only did the Animal Hospital fit me in, but they were polite and warm about the matter. Moreover, Dr. Ashley correctly diagnosed the problem and gave us medicine which quickly resolved the matter. Now, the kitten is back to being a handful!

While the staff here are very friendly, they really lack the expertise to deal with exotics. I am grateful, however, for their honesty in admitting that our rabbit’s condition was out of their depth, and for their referral to Greenwood Park Animal Hospital. I do wish it had come sooner, as aggressive emergency surgery was ultimately needed, but it turned out in the end.
No longer our vet, but I have so much respect for the doctor putting our pet’s health before her pride.

I started coming to Wellesley Animal Hospital about 2 years ago, when I moved back downtown. The team is great. They are really knowledgeable and friendly. The vet always explains everything in detail and makes sure I understand. They are also really good with following up after appointments to make sure that my cat is healing properly.
Plus, my cat is a handful and she gets really nervous when we leave the house. The nervousness affects her stomach, and she once pooed on the vet. I was mortified, but the vet handled it really well.
Will definitely be coming back here as long as I live downtown!

I don’t know how to put this so I can really encapsulate my dog’s excitement when we arrive, but I can hardly contain her. She would jump through the car window or rip my arm out of its socket to get inside their doors.
I have mostly dealt with Navjit and Dr. Ma, but honestly all of the staff is absolutely unbelievable. You can feel the love of animals as soon as you walk through their door.
I have been going there since I got my dog at 2 months old back in 2011 and after moving still make the drive to come back. You’re never being sold on stuff, they answer all of your questions and the do an amazing job with following up. I used to pop by just to weigh my dog when she was growing and she was always greeted with hugs and open arms (and treats of course!).
I was just there for an annual check up last week and they even called me before the appointment to warn me about the road closures for Pride. The day after my dog’s shots they followed up to see how she was doing (fine, as per usual) but it’s how thoughtful they are that amazes me. I seriously cannot ask for more.

I have been coming here regularly for the past two years since Molly (and then Dante) joined my family. I’ve corresponded with all the receptionists and seen both lady vets. Really, the kindest group of people you would want caring for your furry family members — it’s obvious they care about the pets.
They recommend the best pet food, give advice on behavioural and physical issues, give tips on introducing pets, email and call before and after appointments. They’ll even tell you how much food to give the pets given the brand you’re currently using. I’m sort of a helicopter cat mom so this is the perfect clinic for me because they appreciate my kind here rather than mocking how crazy I am.
It’s obvious the cats feel comfortable too. Neither of the babies has ever bit, scratched, or hissed at the staff members even while they’re being given shots, having their nails trimmed, or being given IV.
I’m not saying it’s cheap. But it’s reasonably priced given the quality of care they provide. Anyhow, it’s hard to put a price tag on your best friend’s health.

Very friendly and knowledgable. We trust their experience and would highly recommend anyone looking for a vet.

it was a struggle to find a good vet in the core and after reading many reviews/​horror stories, we ended up going to the wellesley animal hospital and looking back, i think we made a good choice.
the staff is very informed and friendly and were very attentive during the visits. they are also very good with scheduling appointments as well as following up with calls post-​visit to make sure that our dog responded well to the treatment/​vaccinations.

As someone who really trusts Unilocal reviews I came here with high hopes. Luckily, that enthusiasm was not in vain. We had just adopted our kitten at 10 weeks and brought him straight to Dr. Ma. She and the vet tech were very gentle and knowledgable and very considerate of our lack of kitten wisdom. The tech behind the desk Navjit is so welcoming and can tell you everything you need to know. The facility itself is small but very clean and extremely tidy. But it does have 1 parking spot out front so that is super helpful.
My boyfriend has taken our kitten in for his first and second set of shots here and has met with Dr. O’Neil instead of Dr. Ma. He says that although he does not have as much of a nurturing demeanour as Dr. Ma does, Dr. O’Neil is just as thorough and great.
I do really appreciate the online component of coming to this clinic. We will receive confirmation emails for our upcoming appointments as well as follow up emails for our recent appointments. I love this because when you have to take your pet in for surgery you want to have everything you need to know in writing to refer to it. As well as if I was mildly worried about my kitten being lethargic after shots, I could voice those concerns in the follow up email. There is also a great option on their website to request an appointment online so you don’t have to leave any awkward voicemails or if you’re like me and work all the time, you don’t have to play phone tag trying to set up an appointment, just reply to your leisure.
All in all, I really do love this clinic and we will continue to bring our baby cat here for the foreseeable future. Definitely recommended.

I took my dog here on the recommendation of a friend, because I wasn’t satisfied with the service at another downtown vet, believing they were recommending unnecessary, expensive procedures.
Dr. Ma was very thorough, answered all questions, disagreed with the other vet in terms of the recommended procedures and even took out a loose tooth for free.
Another time, Dr. Edison looked at my dog, was very friendly and thorough, performed an analysis while I waited and helped me feel relieved.
So far a great alternative.

My only experience here was an annual check up for my dog and everything went very smoothly.
They had a deal on this year for $ 300 including the check up, Revolution (for heart worm, ticks, and flea prevention), and a full blood test. Dr. Tyler O’Neill was very clear about what was being done and willing to answer questions. He made it clear that if we ever feel like we don’t know why any procedures are being performed or medicine prescribed that we should always ask so we’re clear.
It felt like their focus on honesty an transparent was genuine.
Included with the checkup was a free small bag of food. The vet recommended a dental focused food and suggested we give it as treats to help with our dog’s plaque.
The office is clean, tidy, and quite small. There was nobody else in the waiting room when we arrived and the vet saw us right on time.
We will be returning with our dog again next year and hope Wellesley Animal Hospital sticks around on the neighborhood for a long time.

My old kitty came to this clinic in bad shape after switching from another office. I wasn’t very hopeful about his condition as a diabetic because his blood glucose was poorly regulated, he had multiple emergency trips to his previous clinic for hypoglycemia, and I nearly lost him a few times.
I was preparing to lose my boy but the doctors here saved him. Dr. O’Neill in particular took care of my Beauie and created a whole new treatment plan for him and even though it’s been a lot of work, he’s a whole new cat now! He’s got energy, runs to the door when I come home, wants to play, and isn’t always in chronic pain.
Now he’s starting to go into remission (after I was told previously this would be unlikely!) and I couldn’t be happier. Every staff member is incredible, they have such empathy and you can tell they feel fulfilled and happy with the jobs they do.
They even managed to fit me in for an emergency visit for one of my other cats for an injured paw and fixed him up the same day!
Could not possibly be happier. If you have any doubts about this clinic, rest assured that you’ve found the best in the city.
Love you guys! (from my and my cats!)

I brought my cat Earl to the Wellesley Animal Hospital because it had great reviews. The reviews are well-​deserved. We saw Dr. O’Neill. The vet and even the receptionist were knowledgeable, thoughtful, and clearly cared about Earl. They took the time to listen to me and to explain everything carefully and thoroughly. I never felt like I was being sold to. Though visiting the vet will never be Earl’s favorite thing t do, I’m so glad to have found him a great one.

After going to Dupont animal hospital because of seeing excellent Unilocal reviews I decided to take my newly adopted dog to get his shots there but was terribly disappointed.
I then decided to look for a new vet close to my area as I knew I was gonna be in it for the long haul, I was very selective. (My dog has eye issues and allergy problems).
I was between downtown animal hospital on church and Isabella and this place. Needless to say I decided to try the Wellesley animal hospital and I’m glad I did. I specifically asked for Dr. Ma as she is highly recommended on Unilocal.
Our first visit my dog was in really poor condition. We had to run lots of tests and our appointment span for almost 2 hours. Dr. Ma is as patient as they get, very thorough and answered all the questions we had. We have been to 2 appointments and have always walked out happy. They also check in with you to see how your dog is doing after appointments and it really shows they care about their patients and take the time.
If you’re looking for a new vet this is definitely the place to go!

Had my first appointment here with my 1 year old cat today, just a check up.
The receptionist, Jen, was lovely! She took all my information, asked any necessary questions in a professional manner. We chatted a little bit, then Dr. Ma was ready for us.
The room was small, but clean and had everything needed. Dr. Ma addressed any concerns I had thoroughly and professionally. I didn’t feel like I was being talked down to or mocked. I appreciated not being pushed to purchase anything or book any extra services, as I’m on a tight budget being a university student.
We were in and out in half an hour, picked up some food on the way out and booked the next visit. My cat was pretty chilled out the entire time, and the staff seemed to like her, so that was a plus!
This office is very clean, reasonably priced and friendly. A checkup and a can of food came to about $ 80. I would highly recommend this vet office based off of my personal experience today. Thanks for a great experience!

My pet rabbit died during a procedure at this Vet. The vet recommended that he get a preventative procedure done to scale down his teeth and he died during the procedure. This procedure wasn’t necessary and the vet talked me into it. I should of never of gotten it done.
After talking to other professionals, they stated that death while being put under anesthetic is common for rabbits and therefore they do not recommend «preventative procedures». A procedure such as this should not of been suggested. I really wish I got a second opinion beforehand.
I would NOT recommend this vet as a rabbit or small animal vet.

I recently got a puppy and on my friend’s recommendation, we decided to give WAH a shot. My puppy loves going there, and is especially in love with Navjit. All of the staff are really knowledgable and take their time to answer every stupid question I have. I highly recommend this place. Sure, it is not the cheapest vet around, but you definitely pay for quality.

I would actually give this place 10 stars if I could. Been coming to this clinic for just over a year now, as they look after my guinea pigs and dog. The staff here are knowledgeable, friendly, and very caring towards all the little critters i bring to them. Test results come back to me within 24 hours, they don’t push expensive treatments/​procedures, and I was able to get appointments within hours! I’ve been to other animal clinics, and they cannot compare! Would recommend to all pet owners out there!

This place is the best! Dr. Ma is really kind and knowledgable. I highly recommend!

I began bringing my two kittens to Wellesley Animal Hospital when I first got them for both routine and emergency care. ALL of the staff at WAH are absolutely, without a doubt, simply fantastic. Everyone is always super friendly and genuinely wants to help you and your animal to the best of their ability.
On countless occasions, if I had a question I would drop in and ask it. If one of the staff out front didn’t know the answer or thought a response from a vet would be best, they would make a note in my file and Dr. Ma would phone me back very soon with a response.
Any treatment our cats have had has always been followed up with a phone call to follow up and make sure that recovery is proceeding well.
Like any downtown vet, WAH is not cheap, but their prices are very much in line with other animal care facilities in the region. Because the level of service is so exemplary, their fees are worth every penny.
The care they have provided my pets has been absolutely top notch, and I trust their judgment completely. Dr. Ma and all of the other people at Wellesley Animal Hospital have redefined the term ‘professional’.

I actually found this place on Unilocal.I was looking for a vet in the neighbourhood (I have a new kitten!) and I have little to no experience with vets. The vet that is closest to my place has horrible reviews, so I made an appointment here instead. I was worried, as I’d heard horror stories about high vet bills and un-​necessary procedures
+I got an appointment RIGHT away, less than 45 minutes after I called. My kitten was having a medical issue that I wanted looked at right away. They were completely understanding and got her in immediately.
+ They had excellent service. There was a client with an issue when I was there (an issue around an appointment time) that I felt was rude, and I was incredibly impressed with the way that it was handled.
+ They took the time to explain everything to me. The vet (Dr Ma, I would recommend her) asked me more than once if I had questions, and was thorough in her explanations. She made sure to clearly explain and ask permission for procedures done to my kitten, and made sure that I was clear on what they were doing and why.
+ The male receptionist (not sure if that’s the right title? I know he works with animals as well) was amazing and explained every single charge on the bill to me. I was comfortable with what I paid (it was expensive, as vets are, from what I have researched, but I do not feel ripped off or cheated in any way). He was also thorough both on the phone and in person in alleviating my fears in my kitten’s health, and made me feel welcome.
+ They are excellent at follow up, and both email and call about upcoming appointments.
+ They explained to me, and showed me, exactly how to give my kitten her medication, and made sure I understood everything.
I would highly recommend this vet if you are in the neighbourhood. The office is small, but I feel that makes it personal– I have not yet met a staff member I did not like. Everyone was extremely kind and nice to myself and my new kitten!
Very, very impressed.