****Very Disappointed*** After completing much research on this place I chose it to be the place I would take my dear friend who has been recovering from a serious illness. I booked well in advance based largely on the lovely pictures and positive reviews posted on the internet. Can I just say… I have no idea how this place got such great reviews… I wonder if they have bee manufactured? My experience: We arrived after a 40 min drive from Pickering to a home that looked just ok, certainly not what I would expect to be called a «manor» but I kept an open mind. We entered through a back door labeled«spa» to a small porch-like room, my heart sank a bit when we were seated in a pair of small uncomfortable old chairs. My heart further sank when I realized that there were no facilities for the day spa that one may expect, like a change room, robes, slippers etc. After filling out a long questionnaire, one of the staff indicated that all the services would be done in one room, both my friend and I would have to share as the other rooms were not heated(?) We raised concerns about this as normally spa services are done individually. Then they proceeded to tell us that the spa lunch which was to have supposed to have been part of our package was not available. When I asked about the beautiful waiting rooms depicted on the website, I was told that was part of the main house which we were not allowed access to. This was to have been a nice relaxing spa experience, instead we were offered a bargain basement disappointment. We ended up leaving in tears. If you are looking to be pampered with a spa experience, please take a miss on this place despite some good reviews. Consider yourself warned: It does not have ANY of the facilities that someone would expect in a decent day spa experience such as: change rooms, showers, robes, slippers, relaxing waiting room between services, spa lunches or a host that actually cares to offer its guests the services included in package they list on their website. What a waste of a drive. After leaving we managed to salvage to day by heading to another place(please see my review of Sedona Spa in Ajax)
Shazad A.
Rating des Ortes: 5 Mississauga, Canada
Great relaxing place with great hosts. Lisa was wonderful and cooks as well as any Gourmet at the finest restaurants. I loved the beautiful landscaping and the carefully maintained grounds. It is very peaceful and refreshing. A definite must try for anyone living in the GTA area or visitors from anywhere else. You will remember the time spent at this place!