I’ve been a customer at many A&W locations and have always had a great experience. Unfortunately, this location is far below the higher standards that I have experienced at other locations. Not only is the food not prepared as well, but the management does not seem to value customer service in any way. I had an issue where I was told that I could use a coupon many times as long as they scanned it. Suddenly, I was told that was not the case, I asked to speak to the manage about it and he did not seem to care one way or the other, I found him to be rather rude and abrupt. I will not be returning to this location as the food is not prepared as well as it is at other locations, plus they do not seem to value customer service in any way.
Shila B.
Rating des Ortes: 4 Vancouver, Canada
I don’t understand why this A&W has a low rating. I’ve been here almost two times now whenever we get those A&W coupons in the mail. It’s the best time of the month for me. In general I find A&W expensive as far as fast food is concerned, therefore, go when I have a coupon for two fries, two burgers and a drink in a frosty mug. Staff the two times that I have been here have been really friendly. The onion rings are nicely fried and battered.
