Aldo Shoes

I have shopped at Aldo for a number of years with decent to good customer service. This location is the worst with frustratingly inadequate detail mistakes leading to a lot of wasted time for the shopper.
I ordered shoes for an event two months ago to be shipped to my address for ease of arrival after having difficulties with the website unable to work. The clerk misspelled my address after I had reviewed my address twice with them. Came in panicking when I had time a day before my event why the shows hadn’t arrived. Waited painstakingly while a key holder or manager clerk called head office and had to come back half hour later while they figured out what happened.
During that half hour I went to Le Château and bought two pairs of heels for the event. Received my Aldo refund and was sent on my way.
Now, two weeks ago I ordered several pairs of earrings to be delivered in store as given the last situation, was told this was better than home delivery. Came back a week later to see if the earrings had arrived only to be told, after the clerk called head office, they were out of stock. I had not received the email notification as the clerk had misspelled my email address. The manager said sorry, I received a refund for the earrings.
Sick of lack of efficiency with this location and the time I’ve wasted for nothing with nothing to show for it either. I can count the times I’ve been refunded items at a fashion store and half have already been at this Aldo location. Never again. Fire all the staff and hire adequate people.

Nice 3.5 stores, been here for ages on ground level at PC.
Always sales here, you just have to hope there’s a size for you.
Good to support this Montréal-​based shoe company.

Came here earlier in the year for some comfy slip ons. Customer service wasn’t that great, therefore, had to doc a few points here and there for it. I was reminded of this place while walking Pacific Center mall earlier this week.

For pretty decent, cheap, and trendy shoes, Aldo is always great.
When I visited this location I found the service super friendly and helpful, even though the store was really busy. Didn’t have my size, ordered it, and I picked them up the next week, no problems.

When you cant find the shoes you are looking for anywhere else, go to Aldo! I got amazing heels from them after a long day of shopping elsewhere, I was super stoked, thanks Aldo for always having great selection and actually having all the sizes!

love their trendy styles. Took a pair of dress shoes down to the Bahamas for the Micheal Jordan Golf Tourney and the the ladies kept asking me where I got my shoes cause their men would be looking fine in a stylin’ pair like them.
Don’t really understand Jenni B’s comments bout poor quality. I’ve got pairs that are over 4 yrs old that I wear.

Black boots.
Not just any black boots… but the perfect pair. If you as insanely picky as I about black boots you will sympathize on my more-​than-​a-​year mission to find «the ones.» I’ve been everywhere without any luck, so why not Aldo?
I hate Aldo when it comes down to it. Their shoes are completely overpriced and of poorer quality than Walmart. But they have some stylish good-for-a-season-as-long-as-you-don’t-plan-on-walking-in-them shoes.
I found an acceptable pair of boots which had recent gone on sale, they were on the «try» list. I also stumbled upon a pair of zebra print crazy stilletos marked down 65% — cheap, so also worth a try.
A very friendly employee helped me, she was very enthusastic and very sweet. Two things though: first she wouldn’t bring out the «mate» for the boots I wanted to try on as the floor model was my size… trying the one had to be successful before she would go through the trouble of retrieve its mate. Odd, but whatever. She did retrieve the mate for the stilletos. Stilletos I was sold (so uncomfortable by the way, but they are totally hot).
The boots were a little tight in the calf (at least the one was), so an obvious pass. And the one she thought was my size was actually at least a size too big. It wasn’t going to work. She encouraged me to buy them anyways «They’ll stretch A LOT» she says. Hmm, not enough [my reply]. She assures they’ll work in the end.
The conversations ends as such — me: «No, I have really fat calves. It’s not going to happen»
So, I hate them, but damn their sale prices are good; and as much as the employee was very and obviously focussed on making sales, she was friendly, bubbly, and polite.
Oh, and bonus star — instead of a bag a little handle was attached to my shoe box, so swish for not handing me a plastic bag!