Bikes On Robson

Got my bike tuned up! Sam is very helpful and honest very knowledgeable about bikes. He also taught me on how to choose a good bike with good design (wiring, material, etc).

Rented on Aug. 25 – 2015. Very pleasant people, good humor, fast service, good prices. Enjoyed the ride around Stanley Park. Will rent from them again.
Have a good day!

Good friendly staff, good rates, great location! Definitely would rent from them again!

Brought my bike in for a repair, and the guy (Dennis I think) was very nice and efficient. My bike was done later the same day and for way less than I was expecting to spend. I will bring my bike here for all tune ups and repairs.

Denys was great! Super helpful with suggestions and where to go. Location was very convenient, we stayed through Airbnb close by. The rates were great and we got an awesome discount through Unilocal!Left a well deserved tip!

I recently bought a bike from a friend and it needed some repairs. I took it to Bikes On Robson (The Bike Shop) because they are across the street from where I live. I was greeted by very friendly and courteous employees. It was a Thursday evening and I knew the weekend was going to be a busy one due to the nice weather. So, I told them I needed the bike on Tuesday or Wednesday. They followed through with their promise and did the tune up. The bike needed additional work, Sam called me to confirm they could go ahead with it. The next day he apologized profusely. They had missed something on the bike that needed repairing and when I agreed to have it done he gave me a nice discount. Sam and his staff are very friendly, helpful and knowledgeable in this novice cyclists opinion. Sam even told me my very used bike was in decent shape which made me feel good about the purchase. I would recommend this shop to anyone visiting town or wanting to rent or get service on their bike.

Excellent place. Good pricing. Terrific Service. Friendly staff. Worked with us to find the right bike for us.

Excellent and knowledgeable service, I got a great deal on a last year bike. Great deals if you buy a new bike. I would recommend this place to anyone in the west end looking for a bike. Cheers bob!

Very helpful. Gave us a good deal on the bike rentals.

My wife and I were passing through Vancouver on vacation in August of 2013. We noticed this shop on the way to Stanley Park. Sam helped us get set up with bikes and gave us some tips about traffic in the area and around the park. He also said if the bikes had any problems, to call him and he’d send somebody to help. The other young guy in the shop was also very friendly and helpful. When we got back, Sam noticed that we had gotten back earlier than we’d planned and charged us less than anticipated. Good experience all around. It is a bit further from the park than some other shops, but if you’re walking down from the hotel area, it is on the way to the park! I’d recommend this shop.

Worst customer service!!! Gave me a bike not sure if it got a flat before after I rented but when I came back after hauling it from Stanley park they tried to charge me for the full rental.
When I complained that the majority of the time I was walking back with the bike they said «I’m giving you good customer service. I’m not charging for the flat.»
SERIOUSLY…
Worst experience ever. Terrible owner.

Great staff, great selection, great bikes great location (2 short blocks to riding path)! Very professional. Helmets were clean and looked like new. Bikes worked flawlessly. They got us on our way in minutes. They charge by the hour and you pay whatever you use when you return. We when around Stanley Park and down the gravel trails in the park. Smooth ride! There were some places a few dollars less but when I saw the selection at those places a couple days previous, I decided the ability to have more choice was worth a couple bucks. I will use them again for sure!

This is a bike rental shop. don’t go here expecting to service your bike, or to buy any parts or accessories.
they will sell you road tubes — that’s it. no pedals, cleats, bottle cages, clothing, nothing.
they don’t know how to service bikes. they’ve got a half-​decent mechanic who does the best he can, but i wouldn’t get my ride tuned up here. no way.
from what i see, they do a great job at bike rentals.

We rented three bikes from this shop. The location was the closest from our hotel AND their price was pretty good at $ 35/​day and they offered to match competitor price and give discounts.
Later I realized though that the ads actually said 10% off competitor price but the guy only gave us 5% so it brought down the rental price to $ 28 since the competitor price I found online (I didn’t do a lot of research since I wasn’t planning to have to do this) was $ 29.95/day.
They gave us a lock and helmet (you have to wear helmet to bike in Vancouver) and gve us directions to Stanley Park.
At the end of the day, when we returned our bikes, my friend told the guy how her bike was not balance and the guy gave her a discount, nice! Also, I checked in on Unilocal so we got additional 25% off! sweeetttttt!!! All in all, we ended up paying about $ 26/​day for each bike including tax!
What I appreciate the most was that they honored the variety of discounts. one to match the competitor price and second the Unilocal check in discount despite the fact that I checked in on Unilocal (and discovered about the discount) at the end of the trip and they gave all three of us discounts (even though I was the only one with Unilocal apps).
The bikes were also pretty good. My chain got derailed bc I probably didn’t change the gear correctly but after a very nice Vancouver local helped us fixed the chain, I had no problem with the bike. Also, the seats were pretty comfie, I still felt sore on my bootie after 8+ hours biking but it would have been a lot worse if the seat was one of those tiny ones!!!
I certainly recommend renting from them… and make sure to check in on Unilocal and do your research ahead of time regarding the competitor prices so that you get the best deal! :)

I really like these guys! I had a couple of groupons for bike tune-​ups for mine and my son’s bike. Sam was great and went through the few things that needed replacing and what looked good. My bike is pretty old and my brother built it for me. My son’s was bought off craigslist and wasn’t expensive at all. I half expected them to scoff at our rudimentary vehicles but they were super cool and helpful. I decided to buy one of their nice, squishy bike seats too as my ride to work seems to involve a lot of bumps.
They have some gorgeous looking bikes in this store and they also do rentals. When I first checked in on Unilocal I unlocked a $ 7 one hour bike rental with a lock and helmet included. It notes that student discounts are available too.
I’d definitely take my bike back in here and I’d also check them out for accessories. My bike no longer makes funny sounds when I change gears and my bum is happy on the fat seat I got.

Nice crew very attentive and helpful, the prices are good and the bikes are in good condition!
Much more better shop than the ones on Denman…

Helpful workers, great prices, great bikes.