Ebar

The staff there does not even know how to make a green tea latte, and they are serving with a pompous attitude. I told the Asian male barista that I want it to be unsweetened, but he still made it sweetened because he said it tastes better. He is dared to ignore customer’s request? I talked to the cashier and I asked if there is anyone else who can make the drink for me. But that barista insisted to remake it with rolling eyes. This time he made a green tea ‘cappuccino’ — with half foam and half milk and no taste of green tea. I gave up on asking again because I realized that he did it on purpose. So I talked to the Ebar manager a few days later and the manager apologized, but he said, «I believe that we are a great team.» Well, they are only great to themselves but not to customers. If the manager is that proud of himself, no wonder his staff are that arrogant to serve. So I emailed the general manager of Nordstrom (you can find his email on Nordstrom’s website) and told him what happened. The general manager sounded much nicer and he did mailed me a gift card as I had requested, instead of going to Ebar again as what the Ebar manager had offered me. Would you want to go back if you were me?
They tried to be an upscale coffee shop with their prices, but their service and their drinks tell you that they are not high-​end actually. There are just too many coffee shops or cafes around that area that are worth to spend our money on instead.

This is actually inside Nordstrom’s right when you get off the train station (Canada Line), there isn’t much ambiance to be honest, very basic. I had trouble connecting to the wifi from here on my netbook to work on my zine to kill time. Drinks were okay, not much for specialty options, however, if you’re looking for classic creations and don’t want to walk across the street for Starbucks than this isn’t a bad option. Customer service was friendly enough. Not much in terms of the eat department… at least when I was there.

I’m a Starbucks coffee drinker and I thought that EBar is pretty good. Well I’ve only tried their Americano and Latte. I love it! But the real reason I come here is the Belgian Chocolate Brownie. It’s to die for! Try it you’ll love it.

Was excited to try the new Nordstrom coffee bar but was really disappointed by the coffee. I’ve been a few times now and have tried their Americano, Almond Milk Latte, and regular Latte and none warrant going back.
Their espresso beans (they use their own Nodrstrom brand beans) are quite bad — even more burnt tasting than Starbucks. The steamed milk in the lattes I tried was sub-​par as well. You can see that they use decent almond/​regular milk, but something about the way they steam it makes it taste really watery.
On the plus side, the service is good and the baristas are friendly. One thing I noticed was that they put lids on the drinks as they serve them, presumably for your convenience. However this is only really convenient if you don’t plan to add anything to your drink (e.g., milk or sugar). Even though I asked for room to be left for milk in my Americano, they still added a lid before handing it to me, so I had to take the lid off to pour the milk in and then put it back on. Obviously not a big deal, but for something that you can tell is supposed to be a convenience, it sure isn’t convenient.
It’s important to note while ordering that the sizes are akin so Starbucks sizes. I’ve apparently become used to local Vancouver coffee houses that serve non-​American quantities (e.g., a regular size at Revolver, Timbertrain, etc. is an 10 or 12 oz cup) but when you say medium here it’s equivalent to a 16 oz «grande» at Starbucks. A large must be absolutely huge.
I pass by it all the time, so I’ll give it another shot in a couple months to see if it’s improved (I know it just opened), but for now at least it’s definitely not worth trying. You’d think a Seattle-​based company could come up with some better coffee!