The Sutton Place Hotel

We used the Sutton Place as the group booking for our wedding and were impressed by the excellent rate offered to us in the middle of summer without hosting any of our wedding events at the hotel, or with any minimum number of room bookings required.
We booked a grand suite for our wedding night which was elegant and spacious feeling. The beds are some of the best we have ever slept in at a hotel! Our relatives visiting from out of town loved the facilities on offer, including the on site launderette available to hotel guests as well as those staying in the on site apartments.
Booking a group brunch was a bit more of a fuss than we expected, we got referred around several staff members with differing ideas of what the restaurant could accommodate, but when we finally all gathered it was delicious and we had a great time.

This hotel fulfilled all my needs during my Xmas vacation. I got a 1 bedroom suite room and the room came with a full kitchen, large bath, large living and bedroom area. And multiple closets to boot! I loved that a large grocery store is right next to the hotel to stock up the kitchen. It truly was THE BEST hotel location in downtown vancouver, and the hotel is great for families. The indoor pool was heated and is a great amenity that we didn’t care if we didn’t have free Wifi in the room. Oh, and they even had a laundromat by the pool. The staff were friendly and well staffed for the busy season.
I would easily choose this hotel over the Hyatt or Sheraton that are nearby when I travel to Vancouver next time.

3 star at best. The room is small and tucked into an awkward corner of the hotel and the bathroom is worse than a 2 star. You can’t really see the TV from the bed. Want to make coffee? Find the coffee maker way back in the cabinet, set it up on top after moving everything else to the floor, set it all up, inch the 500 pound credenza out a bit to get to the plug only to realize your arm is way too big to reach the plug, move everything to the bathroom and make the coffee. Easy! The pool change room is filthy and small once you actually find it and has out of order signs everywhere. The service at check in was good but that’s about it. The location is great downtown but I don’t recommend.

We spent two Christmases at the Sutton Place Hotel in Vancouver. The atmosphere is very festive during the holidays and I loved the gingerbread village. It’s a luxurious hotel with well-​appointed rooms. Has amazing views of the cityscape. Centrally located and just a block from Robson Street, which is great for shopping and dining.

First of all it is perfectly located and walking distance to downtown, shopping and amazing food. The staff is super cool, the rooms are awesome, and they have a japadog cart right in front. Would love to come back to and stay here.

This is an older hotel but service and convenience you cannot beat for a fair rate. They could refresh rooms a bit so you don’t feel like you’ve been transported back in time.

Short stay, only for the weekend, but the staff was extremely hospitable and the beds were very comfy! Got a very good rate as we stayed here for the RnR. Very convenient location, shopping, food and start/​finish line for the race is all within walking distance. Lululemon (of course had to visit), Roots had a 25% off sale while we were there (awesome!), and LOVE Japadog! There is a market a few steps away if you need groceries. Also, the hotel bar had $ 1 oysters during happy hour (YUM)! There was no need for the rental car ($ 40 per day parking fee), unless there are other sight-​seeing things you want to do. Was touched by the birthday chocolate covered strawberries in the room, total surprise and so thoughtful! Would def stay here again.

I stayed here back in the early 2000’s as part of a staycation between the guy I dated at the time and myself. Great room, great food service. The room was extremely large that it had a living room and the front desk were amazing.

This hotel is centrally-​located in downtown Vancouver. It’s about a 5 – 10 minute walk from Vancouver City Center station (Skytrain), across the street from Lululemon on Robson and Burrard, lots of shops, food carts/​trucks and restaurants within walking distance. It’s about a 15-​minute walk to the Convention Center. It’s a block away from the free shuttle stop to Capilano.
The rooms are nice and spacious. The room we got had a nice view of my favorite store: Lululemon. Toiletries include shampoo, conditioner, body wash, hand soap and lotion. I heard sirens (cops or ambulance) a few times at night but I’m a heavy sleeper so, as soon as I fall asleep, I’m out. I can see how this could be a problem for light sleepers though.
There’s free wifi at the lobby. If you want internet access in your room, there is a fee. The gym and pool were quite impressive. There’s a restaurant and sundries. The service was good.

A nice hotel, right downtown.
Internet access was included in our negotiated group rate, and I was pleased that it was quite good in terms of bandwidth (I was able to stream video without incident).
Our group used a meeting room, which was comfortable. They had good food and beverage service. Staff were attentive.

Location is 5 star. Walking distance to Robson Street, shopping, to bike rentals if you want to have a stroll around Stanley Park. They have free wifi in the lobby and the bar area. The lobby is very beautifully decorated. Their bar is also super beautiful and has old charm with an amazing happy hour. The room was nice but bathroom is a little dated — definitely needs an update as it feels a bit like a Sheraton. The bed was soo comfortable and the black out curtains help so much. The room was also quiet and all together this place is very classy and sophisticated.

Two colleagues and I had rooms booked for us for business travel. They both had the normal king suite that we were expecting… I had a room with two twin beds. What? Listen Linda, I have a bigger bed than this at home. It may be from Ikea, but there’s more space at least! I didn’t come to this supposedly fancy hotel to sleep in a twin bed. The rest of the hotel was really nice. I forgot my tootbrush and they gave me a little disposable one. The complimentary toiletries were decent. The bathroom had a separate bath and shower, which is pretty rare. I would come back and give them another chance, but with my luck, I’d get two twin beds on a trip with my fiancé.
I’ll probably come back though. Empty threat.

This hotel gives the impression of being very nice: the trim and décor, the staff and amenities. However, having been here twice, I can say without hesitation that I will not return. Two problems:
One, at the restaurant, both times I ate there for lunch, I ended up with an extended stay on the toilet. I was not eating anything unusual or prone to spoilage. Clearly, the hygiene in the kitchen is severely lacking.
Two, the toilets don’t work. It really sucks to have a stinking load not go down on the first flush, nor the second, nor the third. I’ve been using toilets for a long time and I’m pretty sure I have the technique down: push the handle. The worst was the five-​flush attempt this morning.
My recommendation: take a pass on this hotel unless you like spending lots of time with toilets that don’t work.

Stayed here for a night over the weekend — a nice little staycation in my own city! Central location near the Burrard Skytrain Station, shopping, Scotiabank theater, and tons of restaurants/​bars. Free WIFI in the room with no issues in connecting.
We stayed in one of the Executive One Bedroom Suites on the 9^th floor with a gorgeous city view of the city facing NE. The room was immaculate, inviting, and regal (love the French doors to the bedroom). The BED! Can we please talk about the king-​sized bed?! It was so freakin’ comfortable and spacious, I could have slept in it forever.
Service is of the highest quality — and quick! Any time we asked for something or ordered room service, it came up just like that. We ordered room service for breakfast which came on such a cute little spread (tea, coffee, croissants, jam, honey, etc), I forgot to take a picture of it so you’ll just have to trust me on this.
Since I live in Vancouver now, this is my first time staying at a hotel in this beautiful city and I’m glad the Sutton is doing its thing to represent!

Thanks Hotwire! Great staff, clean room wonderful location for shopping on Robson. Our room had a nice view overlooking the front of the hotel street and buildings around.
We paid $ 150 for a standard room with two twin beds. They brought us a cot for no charge b/​c there were three of us and the room had two single beds.
Parking is self or valet for $ 39 with 24 hour access to your car.
The staff was QUICK like lightning anytime we asked for something it was there before we knew it!
Scott helped us with our bags and took care of all our questions. We only stayed one night in between whistler and Seattle, but if needed I would stay here again.

I really enjoyed my stay at the Sutton! It’s centrally location, the staff is great, the rooms are luxurious, but it’s not cheap. If price is not a concern, this place is perfect. The concierge was very knowledgeable about many things. The hotel restaurant had delicious food, and the service was top notch. I would definitely stay here again!
Highly Recommended!
Tips: There’s a grocery store less than a block away along with a large selections of restaurants.

Perfect place to stay – great location (err I think?!)!
I was only there for a weekend with a girl friend of mine and we were able to walk around Yaletown/​downtown area and did a little sight seeing to Granville Market (took the ferry, $ 5.50 cash), bar hopping and dining all without a car!
The hotel is actually quite pretty/​posh inside. We had a room upgrade due to my expedia points so we had a lovely view out to the shore. The concierge/​front desk were lovely. You could either valet your car OR just self-​park and take your things to the room.
Parking is $ 40.
I would highly recommend.

Beautiful hotel located in the heart of downtown Vancouver.
Upon arriving, we were promptly greeted and given help with our luggage. After checking in and arriving in our room, our luggage was delivered shortly after. The staff was so sweet and helped us by giving us so many recommendations on where to enjoy a night out in the town.
I only stayed here one night but was able to see so much! The hotel is located in a shopping mecca so just a hop skip jump away, we were able to do some major credit card damage. At night, we walked up and down Granville per a recommendation and was able to find a club that suit our music preference and danced the night away. I also HIGHLY recommend eating a hot dog from Japadog which is just located in front of the hotel. My favorite was the #1 Terimayo.
This hotel is filled with beautiful people! The Boulevard Kitchen & Oyster Bar, the restaurant connected to the hotel was alive with drinks flowing among an older but fashionable crowd.
My only complaint is the internet connection. There is a free internet connection but it was very slow. Apparently if you want fast internet connection, you will need to pay extra per day for it. For the price you pay, this should be automatically included.

This hotel has the excellent décor and atmosphere of a chic french restaurant, which I think is what they were going for.
That being said, this place is expensive Super expensive.
Mr. J and I have been to boulevard and the gerard (the lounge) many times. I love their Cesars, their beef carpaccio, and the stuffed olives the most. On New Years (yes that was a long time ago, I’m behind on reviews… don’t judge me!) we had their set menu but substituted a few things which resulted in a bill over 500 $. If you plan to eat here, know that you’ll be splurging and that your meal may cost as much as your rent by the time you’re done.
Anyway, the food was wonderful, served hot, the restaurant is always impeccably clean and well decorated. The Gerard reminds me of a gentleman’s lounge from the 1920s, all dark wood and leather furniture. I truly love it here.
Amazing place, if you can afford it.

The Sutton Place is a wonderful hotel in a prime location in downtown Vancouver.
Our room was in a stunningly beautiful English garden theme décor with one of the best beds I’ve ever slept in, lovely marble bathroom tile and a stunning view of downtown.
From the front desk, to the doormen, to the parking attendants, to the concierge, to the servers in the restaurant we had nothing but impeccable, professional, proper service. Valet is always there, even promptly when we got back from a concert at 1 am.
The rooms are clean and kept well during the stay.
I didn’t get to investigate the spa or fitness center, but I plan on doing that on my next stay.
Parking is a separate charge. However, that is the standard way of how hotels manage parking in Vancouver. It should be free for guests of the hotel.
We had breakfast in the restaurant and ordered room service for dinner one evening. The food was fantastic both times.
The location is great as the Sutton is less than a block away from Robson, the best street IMO for shopping in Vancouver. There’s a 3 story movie theatre at an adjacent corner. A few restaurants across the street that looked intriguing but we didn’t try them out.
Some parts of the hallways show wear. Wifi isn’t free.