Imagine The Picture of Dorian Gray, but for cafés. That’s this Tim Hortons. Wait, let me explain. This particular Tim Hortons is the price that we pay. It’s the price we pay for all the other, preppier, happier Tim Hortons. It’s the price we pay for freedom. It’s the price we pay for joy. It’s the yang to all those yins. It’s the hidden agony that balances that outward appearance that all is well, that it has always been well, that it will always be well. It will never be well. This Tim Hortons is the well of despair within which all unhappiness and sorrow has gathered. Like a sort of sinkhole for sadness, it has slowly and gradually pooled here, now it simmers and bubbles like a cauldron of grief. There is no pleasure to be found here. Everyone and everything within is dead inside. The staff are corpses kept alive by the pure power of pain, while it’s not that the customers who come here have died, it’s that they have never known life. The dour, dismal expressions that beam out of sightless, soulless eyes are as cold and as creepy as the thick fog that crawls across the floor. This Tim Hortons is the rug under which so much has been swept for so long. Your guess is as good as mine as to how much longer all this negative energy can be contained. Think about that, next time you buy a cheap donut for a dollar. Think about the real price that you’re paying.
Carlos C.
Rating des Ortes: 5 Jersey City, NJ
Unless the physical location is a dump and/or service is terrible, Tim Hortons can never do any harm. I was staying right next door at the Hyatt so I was able to get treats during my stay. Staff here were all very friendly and accommodating when I asked for a receipt since I was travelling for work and needed them to get reimbursed. It has been a little over a year since I was in Canada, so I was pleased to find a new breakfast wrap/burrito on their menu which was phenomenal. Coffee was delicious as always and TimBits are the best thing ever.
James N.
Rating des Ortes: 1 Vancouver, Canada
so I went in at about 4am with a coupon to try their new coffee. I stood– alone– at the coffee counter, made eye contact with employee, and still he tried to act like he didn’t see me.(place was nearly empty, save for a shady guy looking at a lone female, and a young couple getting cozy in a corner) he approached me with a greeting and asked my order. Signage everywhere in the café promoting the new brand, the employee claimed that they didn’t have that brand. I just glanced over at one of the ads pertaining to the coffee, and he changed to it would be ready in 5 minutes. Moves to the washrooms, puts mop bucket in doorway and runs a tape advertising the washrooms are ‘closed’; comes back and asks me what size i would like(coupon specifically says small?) and what I took in my coffee(2 sugar no cream). Waits for a timer to go off, and immediately(he must have already had the coffee prepared!) hands it over– WITH cream! disgusted, I discarded my coffee(no time to go back, the ‘5 minutes’ was closer to 20, and I had to catch a train) this is the second time I had similar service at this location.
Jessica L.
Rating des Ortes: 3 Vancouver, Canada
Had to grab a quick lunch so I got the Tuscan chicken panini. Ooey gooey cheese and ample amounts of chicken. Can’t really complain — it’s quick and a healthier option than McDonald’s.
Malia H.
Rating des Ortes: 2 Aiea, HI
Donuts available 24 – 7. This location is in the Royal Center Mall. They had sandwiches, coffee and of course donuts and pastries. The food was ok but nothing great. Next time I’ll have to try their coffee and donuts since I heard that it’s pretty good. We went at 10:30pm at night and they had a good amount of people hanging out inside since they had free wifi. The service was bad, they got the wrong order after repeating it twice. It’s saving grace is that it’s in a convenient location, next to McDonalds and is 24 hours.
Sara K.
Rating des Ortes: 1 Vancouver, Canada
Consider this a no star rating. Everything was bad, from service to food and i am only comparing them with other Tim Hortons!
Lori M.
Rating des Ortes: 3 Rancho Palos Verdes, CA
Service wasn’t the best but wasn’t terrible. Went four days in a row for breakfast while staying at the Hyatt next door. Timbits were consistently good, the cheese croissants didn’t have much of a cheese flavor. Overall decent, although my latte tasted different each day… weird.
Rose S.
Rating des Ortes: 1 Vancouver, Canada
I have come here numerous times just because of it’s location which is convenient to me. I wish I didn’t give it so many chances. I am normally a Timmy’s fan and like to think I know what I’m getting when I order my fave menu items. This place has managed to disappoint me and leave me in a bad mood literally every time I’ve been there. The employees are horrible and treat me like I’m intruding as soon as I show up and have this constant look on their face like I just called their mother a bad name or something. I’ve been snapped at for no reason. I was once yelled at like I’m stupid for saying«I’m sorry, pardon me?» after the cashier quietly mumbled something to which she replied«Do! You! Want! It! Toooasstteeeddd!» with her eyes bulging out, leaning forward, and giving me a death stare while doing some weird neck slide. I had already told her when I ordered. Wtf? I don’t make special requests, waste time, or do anything to inconvenience them but they are so mean. I keep my orders simple but they screwed up every time and the food/change is practically thrown at me or slammed down while they snap their eyes, roll their heads, and stomp away. I get that their jobs must be tiring at such a busy location but come on. I am a friendly and polite paying customer. There is no need for such attitude. I used to think maybe it’s just that employee, or maybe they’re having a rough day or whatever but this has gone on every time I’ve been there. I haven’t even complained about the fact that my orders are screwed up so I can’t imagine the attitude I would receive if I brought back my stale sandwich hosed down with so much mustard the paper is soaked through and it’s dripping(no mayo in it either for some reason) the smushed bagel, or the hard doughnut of which I can tell by the powdered sugar has been in contact with some mystery liquid, or the coffee that was nothing like I ordered not to mention that I was shortchanged. I could go on and on but you get the picture. Bad service, place is often dirty. I won’t be back.
Rasheed B.
Rating des Ortes: 2 Vancouver, Canada
This Tim Horton’s has greatly improved in appearance since its renovations. They’ve added a fireplace(strictly cosmetic), some comfy/padded sofa chairs, the wifi here is fast(if you don’t connect to MacDonald’s first which seemed to be my experience) & power sockets(including USB) at almost every table. The bathrooms are gross and the service level is not up to par. Like, if you’re in the middle of food prep, at least acknowledge the customer & inform them you’ll just be a second or whatever. Leaving them wondering if you’re going to serve them is not cool.
Shila B.
Rating des Ortes: 2 Vancouver, Canada
This location is inside Royal Center Mall beside Burrard Station across the McD’s. Very limited seating and very long line ups. The language barrier frustrates me in addition to the long line ups ’cause 6 out of 10 times my order isn’t right. I will admit that I do, once in a while, have a craving for Tim Horton’s Donuts… especially with Sprinkles. Although their chilli is not the best, I have a craving once in a while for that as well. Prices are standard as every other location.
Allan-ester D.
Rating des Ortes: 4 Vancouver, Canada
always good… always fresh
Carmen C.
Rating des Ortes: 2 Vancouver, Canada
SLOW and unprofessional. Staff having personal conversations with people at the till and loudly offering them free items.
Sean M.
Rating des Ortes: 2 Kitsilano, Vancouver, Canada
The only reason why this place got 2 stars is because it’s open 24 hours AND it has wifi. Service here is poor. My iced chocolate latte had no whip on it and tasted watered down. Yuck. Lady helping me wasn’t helpful and clearly frustrated due to lack of help from her coworkers. Get your s*** together Tim Hortons!
Kevin T.
Rating des Ortes: 3 Vancouver, Canada
There are three separate line ups even if it usually looks like an angry riot of people. The computers are down quite often, in my experience; in this event, the orders are manually done and get quite backlogged. Coffee is a Canadian classic. Keep an eye out for the infamous lady with the mini-stroller; she frequents the store every morning and makes a large spectacle of budging in line. Arguing with her will get you a death threat.
C.K. L.
Rating des Ortes: 5 Scottsdale, AZ
Where I’m from, we don’t get Tim Hortons so I was happy to find this place right next to my hotel. I stopped by here every morning to get a cup of iced cold coffee as I’m from Arizona and I do not drink anything hot. This place is also 24 hours and has free Wi-Fi so it was a win-win for me since I was just visiting for a convention at the convention centre right down the street. I would stop by again the next time I’m visiting Canada.
Rick S.
Rating des Ortes: 3 Baltimore, MD
We Americans don’t get to eat«Timmy’s» all that often. There are only a few locations here in the states. And unfortunately, none near me in Baltimore. But every time I’m in Canada, I stop in. And I’m always glad I do. These are the best donuts I’ve gotten from any chain. Better than Dunkin Donuts, or Krispy Kreme. I don’t drink coffee, but my wife says it’s good. But I was just happy to get my honey dip and start my day!
Evilyn T.
Rating des Ortes: 2 Vancouver, Canada
So Timmy’s has paninis now. Or what should be called a grilled cheese, since that’s what it was. The only panini with no meat was just filled with processed cheese — and it sure ain’t no Mom’s Grilled Cheese Truck, I’ll tell ya that much! For just under $ 5 you can pick between white or wheat and get a grilled cheese. The bread is ok, and at least they don’t slather butter all over it, so you don’t have to feel like a fat pig after you eat it. The only remorse you’re gonna feel is that you got duped into buying a grilled cheese that you could have made at home with starchy white bread and Kraft single slices for one third of the price, that would have tasted the same, and you woulda had ketchup to dip it in. Sorry Timmy, you should just stick to makin’ donuts. Maybe try makin those tasty mini donuts they have at the PNE if you wanna change up the menu?
Michael C.
Rating des Ortes: 2 Vancouver, Canada
I don’t know why I keep getting suckered into this one. It’s my quick stop before work. Their drinks are very incosistent day by day. I usually get the iced lattes here and somedays it’s super sweet and others days it got no sweetness added. I mean the plus side is that it’s cheap for coffee here and there’s rarely a line up. The service is quick and friendly.
Edward L.
Rating des Ortes: 2 Vancouver, Canada
Came here for more donut and sandwich goodness. The egg salad sandwich, while a bit on the bland side, probably also means you don’t die of hypertension. The donuts are always good. Be sure to hold your breath while eating the powdered ones so that you don’t accidentally inhale the icing sugar, and choke or get beaten down by the cops instead. The seating area in this location is quite spacious as long as you’re not there for lunch on a weekday. Today several tables had dirty napkins and trays, and some of the seats were greasy. Ewww.
Brian W.
Rating des Ortes: 3 West Los Angeles, CA
Pretty basic for a Tim Horton’s. Although the hashbrown was NASTY. Stumble awake in the Hyatt above, remember to grab my wallet and room key so I don’t get locked out, then proceed to seek out this Canadian staple for breakfast. I pass the Hyatt club lounge on the way and decide to skip it in favor of the full on breakfast biscut with sausage and hashbrown at Tim Horton’s. I am nearly fatally distracted by the McDonalds right across the way from this Tim Horton’s location, but as a tourist I stay focused on my goal… And am nearly foiled when I find they don’t take Visa, just Mastercard. Fortunately I am prepared for this occasion with a last CAD$ 20 in my wallet I was preparing to take home to show my friends, and exchange it for change plus a small coffee with 1 and 1, a sausage and egg biscuit with cheese, and a hashbrown. The food is… as expected. It lacks the gritty greasiness of McDonalds’ take on this and honestly, probably isn’t as good, but at least the(slightly less) grease pretends to be less bad for you, and the hashbrown saves you calories by being so vile you refuse to eat it. The coffee is so-so, but this is fast food so I’m not complaining. The rest of the location isn’t bad. Bright, sunny, enough tables at this hour, and service is quick enough. The separate lines for coffee and food are a little confusing to someone like me who doesn’t understand the system, but it works. Thus fueled for my day– and wishing I had time to go back to Chinatown instead– I was able to proceed as expected, with the only real disappointment being how awful the hashbrown was.