Wireless Wave

I received great service when I went in to get a new phone. Even when I went back to return an accessory I changed my mind over, the service was still very friendly. I will definitely return for my future phone upgrades..

So… after our whole run around at the Metropolis at Metrotown, to have our cell fixed, (Which broke with no reason or warning.) we finally had to deal with the shop on Granville, which was no pleasure ride if you read my Metrotown version, I explained in teeth pulling detail.
Today they called to say the phone was ready. We did not have to wait two hours or be told to «go have a coffee and come back in a while…» BUT, we were given our phone back with zero battery charged. Thank you. How the hell do we even know if the phone is really fixed with a dead battery (which of course they received fully charged).
We asked that they charge the phone while we go eat lunch. They reluctantly complied, but not before warning us that they are «not responsible if it gets stolen” – off their own counter behind the cash? That would really be so perfect.
What a dreadful place. Don’t get your phone from Wireless Wave okay?
Addendum: August 1^st.
The phone died again!
The policy is that it has to die three times before they give you a new phone.
Can we just run over it with the car and call it DONE? ugh!
*July 1^st 2010:
You’re not going to believe this. We accidentally ran over the godam phone today. Seriously.
Careful what you wish for kids, it may come true! lol