The price range at this store is HUGE. In one section you’ve your $ 9.99 racks and then at the back, you’ve your $ 700 coats. Like others have said, you could blow all of your credit off pretty easily between tons of cheaper stuff or one pricey article of clothing. Store gives off a very modern vibe without seeming pretentious, not too shabby!
Lawrence K.
Rating des Ortes: 3 Vancouver, Canada
I’ve been here 3 times. The first time I came here I was looking for a waterproof jacket. I asked a sales person whether or not a jacket I was looking at was waterproof. Her response was: «I’m not sure but it’s our own brand so it probably has some waterproofing on it, but I wouldn’t recommend taking it skiing or snowboarding.» I purchased the jacket anyway assuming the sales person just had no idea what she was talking about. The jacket was listed on the receipt as «Ski Jacket». I wore the jacket 1 time and realized a grommet in the pocket was broken so I took it back to get fixed. It was terrible design from the get-go as grommets shouldn’t be used for this material of fabric. Anyway, I went back to return it/fix it. They took the jacket in and told me they could get it back to me in a week(Sunday at 1pm) I got a call at 12:40 on Sunday letting me know the jacket was ready to be picked up. I drove down to Simons around 2pm to pick it up. They spent 30 minutes trying to find my jacket, when they finally found it they handed it to me not realizing it was never even worked on. They took it back and said they would fix it later instead. So I bought the jacket on the 2nd. Brought it back on the 3rd. Went to pick it up on the 10th where it was lost and then not fixed. It would have been 50x easier if they just replaced the jacket seeing that I only had it for 1 day and it was broken from the start. hopefully I’ll get the jacket one day. preferably before winter ends. ***Update: I understand that, besides the sales person lacking knowledge, that everything else was an unfortunate coincidence. A day after I went to pick up my jacket but wasn’t able to pick it up, they had it shipped to me(11th) with a gift card to acknowledge their mistake.
Gel L.
Rating des Ortes: 4 Vancouver, Canada
I love this store and I love Simons when I shop online too. I went to the West Van location last week but not on a weekend because it would just be crazy right before Christmas. The shop is very well laid out and has multiple styles of clothes for different demographics. The clothes are great quality and I am glad to find many cotton items in winter, as I don’t wear wool or non natural fibers. I thought prices were very reasonable for their own brand and quite different style from the stuff we get here normally. The sales staff so far seems more engaged than the ones at the Bay for example and I didn’t see pushy service. I would give it 5 star but I was put off by the number of accessories — scarves and gloves and hats for example that had fur trimming. Fur is cruel and belongs on animals, not on some old trout who thinks it is luxury. I hope someone at Simons reads this and considers watching videos of how fur is obtained. instead of considering it fashion. Whereas I normally boycott shops that sell fur, I will consider the same for Simons if I see more of this in the future.
Shinyu K.
Rating des Ortes: 2 Kelowna, Canada
Great products but rude customer service. For a place with this much hype i expected the sales associates to be more helpful when trying to buy a $ 400 pair of boots. Asked a group of old ladies and their answer was a «no» with a straight face. Then they went back to chat. Well then could I order online? Can you bring them in? Hello? I’ll come back when the Bay is closed.
Shila B.
Rating des Ortes: 5 Vancouver, Canada
Came here just browse at some bedding options as I needed to consider getting something warmer to sleep in with the recent cold snap. I also found a nice leg pillow for spine adjustment that I am heavily interested in.
Gilly E.
Rating des Ortes: 1 Vancouver, Canada
As seen below there are a couple«customers» writing their grand reviews and citing the history of Simon’s all in an unprecedented unbiased style. Very funny! Important point — the doors to the Simon’s location are in the backside of the building at the Village. However, the PARKROYAL village entry is actually an entry to the entire mall that has been renovated(what used to be Superstore, the bank, food court etc.) is now full of beautiful high end stores. I went to their opening at their brand new location. It reminded me of a cross between IKEA, Salvation Army, and Macy’s with some unique brands, artists(jewelry). Had a couple friends apply for sales and other positions. They went in for the interview and did not hear back from them. I checked out the store and curiously asked staff on opening day about hiring practices — was told that they imported most employees from Montréal and the remainder were locales hired weeks ago to prepare for store opening. Pricier store in comparison to other big box stores but has a variety of products.
Harrison H.
Rating des Ortes: 5 Vancouver, Canada
The magic kingdom has come to Vancouver. Simons in Montréal was one of my favourite places when I spent some months there for work. Now, I finally made it to Simons Vancouver shortly after their grand opening. This is one of the best shops for men who want to be up on their fashion game. Brands like Level31(Simons own), Future, PLAY, and plenty more designer and un-heard of or unrecognized brands that you wont find anywhere else in Vancouver, or if so. Very scarcely, now its all in one place! The layout is fantastic. Staff is happy, and helpful!(Although quite slow, I’m assuming this is because they haven’t been working at the store very long yet) All around great vibes, with some superb discounts on their own Le31 brand. Definitely check out Simons, just dont take too much $$$ or you may just blow it all… It becomes very easy to spend all your money here. –big fan of Simons Montréal, and now Vancouver which has in my opinion, lived up to the caliber and awesome-ness of the Simons out east.
Danielle K.
Rating des Ortes: 5 Vancouver, Canada
This Simons store at West Vancouver’s Park Royal shopping centre is the very first Simons store in the Lower Mainland. Originally from Montréal, the Canadian-owned retailer is well-known for their commitment to arts and culture. This is demonstrated by their support of many local artists, and art-related events. Today I was there for the first time, for an art event — Douglas Coupland’s «3DCanada» project. Although the wait was pretty long, I was lucky enough to be one of the 100 people in Vancouver to be scanned &3D-printed for Coupland’s upcoming art sculpture! After the event, I checked out the department store & fell in love with their«Maison» home department! Possibly because I’m a huge pillow fan, I found myself wanting to buy almost every pillow or cute cushion in sight! I wound up getting a furry cushion and some cute new sheep bed linen. In addition to home items, the store also carries a wide variety of fashion brands & many in-house labels. The interior of this Simons store is absolutely gorgeous and features an art piece by Douglas Coupland — «Bow Tie». This structure hangs over the escalators & gives the store an artsy feel. I love that there are so many different fancy(& comfy) chairs and couches located all over the store too. Definitely will be going back for more shopping soon! Tip: Sign up for their rewards program to earn points with every purchase.
Marlo B.
Rating des Ortes: 2 Vancouver, Canada
First time at the new Simons in West Vancouver. A very busy store on the weekend, seemed short staff because every where I looked there was a mess or disarrangement of handbags. I think after the hype of the opening it will just become another department store. The clothing, besides the name brands, like Carven, were very unimpressive. Low quality make and still priced $ 30. Its just Winners on steroids. Nothing unique in the store, they even copied Nordstrom with the café. One positive is they have some cute socks. Won’t return.