We decided to drop by one day after work as me and my colleague were craving some sushi — or rather, LOTS of sushi — and opted for their AYCE dinner. Around $ 20, which is great as other AYCE usually charge well over $ 25 for their dinners. You’d think that because their price is low, the quality of the food would be too. Yet nope! You’d be wrong. One word — yum! Oh my god, the food! The food was delicious and came out quickly, and you could tell it was fresh! I think we nearly had 20 plates, if not more! The fried scallops were divine, and the green tea ice-cream is a must have here. While unlike other AYCE, Kyoto does not(yet) have iPad ordering, their traditional method of check marking your order on a piece of paper and handing it to your server was very humbling in this age of electronics. I’ll be honest, the seating is not much, but even so, the atmosphere is familial and tight knit without being claustrophobic and too close. I disagree with the previous reviews about poor customer service; our server was lovely despite there being an obvious language barrier between us which is no problem for me as we were there for the food — which certainly met, if not exceeded, our expectations and that makes it worth it. Would recommend to anyone and everyone looking for an AYCE after a long day of shopping at the local mall.
Al-pacino ..
Rating des Ortes: 3 Vaughan, Canada
I always go to this place for take out orders because they close at 11:00. The food is good but not wow! Sometime we go for dine in, but I have to say that the service isn’t that good and the servers had no attention to details and service etiquette. So no more dine in. My advise order take out the food is good.
David L.
Rating des Ortes: 3 Toronto, Canada
I’m conflicted. Quality and quantity is no issue at this location. However, customer service is what it lacks. Beginning with food, kyoto offers AYCE or a large cart with heavily discounted rolls. I like Kyoto because the sushi is above part for an AYCE. You can taste the different elements of the sushi and the rice is mildly sweet. In terms of service, it was nearly nonexistent. I found myself calling over the staff and they would walk past unacknowledgingly. Lacks common manners as well. However food comes out in reasonable time. To end what I began, I’m conflicted. Good sushi, terrible service.
Lubna D.
Rating des Ortes: 2 Mississauga, Canada
We were there for dinner last night. My hubby had been here with his friends a few months ago and was wanting me to try it because he really liked the place. We were seated promptly as they weren’t overly busy. Water was brought and menus were left at our table. We got our sheet marked and then waited 10 minutes for someone to pick up our sheet. The first platter came out with all the rolls just stacked on it. No presentation and a very horrible roll job. The rice and fish didn’t taste as fresh either. My husband swear that this is not the quality he had received before. So the quality was just not there and we were really disappointed as we had driven from Mississauga. Now the service other than the prompt seating nothing else is worth talking about. The servers kept throwing the dishes at our table. We found that very rude. They wouldn’t excuse to reach out to fill water and the one time she had a small spill on the table which caused a few drops to fall on our rolls as she wasn’t looking while pouring. We will definitely not be going back here again.
Alicia P.
Rating des Ortes: 4 Toronto, Canada
I love kyoto. Food is amazing. Spicy crab roll with a side of spicy mayo is my fave. When it’s busy, they’re bound to mess up, thats ok. They always bring it out when you ask. Drink glasses are old and dirty. I use to skip class just to make it for lunch.
Madison G.
Rating des Ortes: 3 Seattle, WA
I’m from Seattle where«All You Can Eat» sushi isn’t a thing, so coming here got the inner fat girl in me super excited! I was warned beforehand that the service wasn’t that great and I would say that was somewhat true. They don’t really speak to you; just throw your food down and move on. The friendliness part of the service is non-existent but at least they’re quick at getting the food out to you. I’ll admit, I’m a bit of an American snob and believe American food is a whole lot better than Canadian food. However, the sushi did not disappoint! It was extremely fresh and well made. Definitely a place I’d come back to.
Marilyn H.
Rating des Ortes: 2 Markham, Canada
Disappointed by the quality control and customer service there. First time there yesterday and wanted to order a la carte instead of the AYCE. We ordered a spicy sushi tuna roll, and as I finished a piece, I noticed a sharp, hard thing left in my mouth. I pulled it out trying to figure out what it was. I flagged the server and she told me «it’s just the scale from the tuna» and walked away. I was speechless 1) why was hard, sharp fish scale in my food? 2) why was there a lack of an apology? Or give us a replacement dish? Needless to say, I would not go back. Very disappointed.
Ina A.
Rating des Ortes: 3 Toronto, Canada
Went: 8:30 pm Sat Aug 222015 Ordered: Kyoto Roll, Red Snapper Roll, Veggie Roll, Tuna Roll Cost: $ 16.00 There are some really excellent prices here. We had take out, so can’t really comment on the service. There is something off about the rice that you do not find in good sushi restaurants. The red snapper roll was too heavy and the veggie roll did not have enough flavour, but the Kyoto and tuna roll were good enough to distract from the below-par rice. My date’s family members come here a lot and say that the rice at those times are a lot worse. Bottom line: I like the value, and would try again because of the value, despite some bad reviews and anecdotes. If you are looking for good to excellent sushi, you should probably look elsewhere.
Leslie L.
Rating des Ortes: 1 Vaughan, Canada
One star in terms of service. I would even assign no star if that’s possible. If not for their food, I would never come back to this place. Their service is horrible! They don’t care, seemed rush and doesn’t acknowledge you even when you wave your hand to their face. You’re best bet is to order take-out. Worst service ever!
Caitlin H.
Rating des Ortes: 4 Vaughan, Canada
I go here almost every week because it’s affordable and satisfies my sushi cravings every time. The food comes out super quick and the quality is quite comparable to other expensive AYCE places. Without ordering a drink my bill is under $ 16 for lunch. The crispy crab, pink lady(only available at dinner) and 007 roll are my favourites.
Danny C.
Rating des Ortes: 4 Toronto, Canada
Sushi here is good, except they never seem have the spider roll(soft shell crab) whenever I go which is crucial for me. The service sometimes hasn’t been the best, with servers being rude. But it’s not a big deal, other than that I enjoy eating here.
Patrick M.
Rating des Ortes: 3 Thornhill, Canada
Second time here. First time around the service was great, got food very quickly and the staff were very friendly. This time around, not so much… We had to order rolls 3 times in order for us to get the proper order. Still the food is really great. Still recommended this place to my friends & family.
Denny M.
Rating des Ortes: 4 Maple, Canada
We went around 1 p.m. and the place was pretty packed. Luckily, we didn’t have to wait too long. As soon as you get in, I recommend you take their forms & start picking out what you want. Since the place is pretty busy, the servers might not be always available to pick up your order. The food doesn’t take too long to make. So, you’ll get it pretty quick. Another problem we had with the service is that they kept mixing up our orders. They would bring someone else’s order to our table. Or they might forget your order completely. We had to wait 20 mins just to get our dessert. I haven’t tried all the different types of sushi, but my favourite is the«Spicy crab with spicy mayo». It takes a while to fry it, but believe me, it’s worth the wait. Enjoy your trip.
Sara J.
Rating des Ortes: 2 Newmarket, Canada
Not my favourite place for lunch sushi visits. The service was awful — we asked our server three times for our drinks. There wasn’t much of a veggie selection either which threw a wrench in the gears for my gluten free friend. They would not make an exception or alteration to the menu so she asked for a la carte instead which they did not take well what so ever. The kitchen items were duplicated and at one point we had to ask the staff to stop bringing things out as they were already received(and eaten!) The food we ordered tasted alright, nothing to complain about there. The menu is a bit misleading though, for example: the spicy crunchy salmon description says green onions and is served without. I am not a fan of the green onions so I was happy but others who do like it may end up disappointed. Kyoto also uses so much rice in their sushi! ¾ of us had plates full of rice but thankfully we were not charged or harassed about this. They do have high ceilings so be warned, it can get very, very loud during peak hours. I likely won’t return only because there are other great sushi spots near by that are 5⁄5 in my books.
Christina R.
Rating des Ortes: 1 Newmarket, Canada
Not my usual sushi spot but thought we would switch it up… Heard a lot of good things about this place. I love the veggie options(I’m a weirdo, I know). So, I found a server to ask if it’s possible to order the Sweet Potato Tempura Rolls without Tempura due to a gluten allergy. I was told yes so I was thrilled and quickly marked down my order. Our server came back a few minutes later saying that’s not possible. No apology. There wasn’t a ton of other options. By that point, the only other thing I had ordered was Avocado/Cucumber Roll so I asked if I could please do a la carte instead of AYCE. I got an eye roll and it was clear I really inconvenienced them with this request We received our food and at this point we followed up with our server for the THIRD time for our drinks that we had ordered(water and coke) when we first came in. She came back with one water… Needless to say, I will be returning to usual spot. **MASASUSHI across the street is where it’s at.**
Megha M.
Rating des Ortes: 5 Vaughan, Canada
Kyoto is by far one of the best all you can eat sushi places in Vaughan! The fish tastes fresh compared to a lot of the other sushi places iv been to. It’s also not as expensive as other sushi restaurants and their all you can eat menu has a large selection! You have to try their pink lady speciality roll! It’s my favourite !!! Their take out menu is great and cheap. Pretty much the same selection as all you can eat and you can get rolls for as cheap as $ 3! Kyoto is my go to sushi place. Try it, you won’t be disappointed !
Daniel M.
Rating des Ortes: 3 Vaughan, Canada
The food is really good. It arrives quickly and tastes great. Much better quality than most sushi places in Vaughan. However, the venue and the service leaves much to be desired. The place has been open for a year or so and it already looks run down. There is graffiti on the walls. The service is barely noticeable. I understand if they are busy but during a weekend you shouldn’t have one or two servers when the entire place is full. The servers are not attentive, rude and forget orders multiple times. During the week when its not busy is the optimal time to eat here. You’ll get good service and all the food you ordered. During the weekend, not so much. This is funny because in another review for a different restaurant, I recommended Kyoto, but they’ve really let it slide.
Johnny L.
Rating des Ortes: 3 Markham, Canada
Kyoto Sushi is a nice little spot of the corner of Rutherford in a small corner plaza. The place inside is pretty small but nice and the sushi bar is pretty cool. The menu here consists of all your favorites really but nothing too out of the ordinary. The salmon rolls and salmon sushi were the best part of the meal. I found that many of the sushi rolls had quite a bit of rice, but the nigiri’s were actually done very well and everything held together great. The hot food was nothing special but really dig the fried chicken, though that’s not what an AYCE sushi place is really for. Hand rolls were good, not a lot of rice, and gave you plenty of meat. It can get pretty packed and because the place is small and AYCE, it could be a while for a larger party. Service was good but like many places, tend to forget orders as it comes. Not much else I can say, though this place does have some nice lunch specials and won some kind of award as well.
Amanda N.
Rating des Ortes: 4 Brampton, Canada
Giving them a 4. The place is nice as it has nice décor and I like how they played kpop. My only problem with this restaurant is the rice on the sushi. It didn’t taste soft but more grainy and harder than usual. This made all the rolls fall apart which was unfortunate. The reason why I’m giving them a 4 is because of the price. I got 3 six piece and 3 eight piece sushi for only $ 24 because of their 50% promotion. It was a good place to eat but not the best.
Tasha D.
Rating des Ortes: 5 Toronto, Canada
I’m giving them a 4.5. I’m taking half a star off because the rolls didn’t stay together that well. That being said, the sushi was delicious. So far I like this one the best in terms of taste for my sushi lunches in Vaughan. I can tell a lot of other people do as the place was packed! It’s a bit small but we were seated very quickly after we arrived. There were three of us and I was sitting beside a fish tank. Awks but whatever. The food took a little while to come out at first so it’s best to order as soon as you get in there. I really enjoyed the spicy salmon and the few other spicy rolls we had. The ice cream was good but small. Order two! I will definitely be visiting this place again! 10% their all you can eat menu for being rated #1 sushi in Vaughan(in 2012 I think). My lunch with tax came up to $ 13.33. I was happy with that!