Nail service was horrendous. Possibly the worst, overpriced manicure/pedicure I have received. When waiting for my nails to dry I noticed that one of my nails was messed up. The lady at the front desk, who was extremely rude to begin with, told me that I had to wait over half an hour for someone to be able to fix my ONE nail. My family and I have been coming down to Cabo for over 12 years and we have had nail services done here before, but as time has gone on the quality and service has gotten significantly worse.
Celeste B.
Rating des Ortes: 4 Brooklyn, NY
While in Cabo San Lucas my friend and I scored a few hundred dollars in resort credit that could be used at any Pueblo Bonito resort. So we spent sometime at their Armonia Spa which was located at the Pueblo Bonito rose resort. The staff was very helpful and friendly unlike their co-workers at the Pueblo Bonito Sunset resort. We each had a 50 minute massage that cost about $ 137.00 per person and included tax. The spa was run a lot like red door spa in the US that I love to treat myself to occasionally. The atmosphere was very quiet and the facilities had a locker room, shower area as well as sauna and two Jacuzzi’s at two different temperatures. There was also a cold pool that they encourage you to enter before indulging in the Jacuzzi’s. After locking away my belongings and obtaining a pair of slippers with a robe my massage was started. My massage attendants name was Gabby and I thought she was very good. She inquired about my comfort and preferred level of pressure for my massage before starting. My friend said that she was not happy with her massage therapist or the massage she received. After my massage was over I tried the sauna briefly which smelled of mint and menthol. Their sauna could definitely clear stuffy nasal passages. From the sauna I quickly took a dip in the cold pool and went straight to the cool Jacuzzi for a few minutes but then spent most of my time in the hot Jacuzzi — well until the timer ran out. The spa was very relaxing and clean but at those prices I would not return If I was paying from my pocket. To be honest I tried another massage place in Cabo that was much less glamorous and got 70 minutes for $ 20.00USD but It was just as good if not better.
Teresa S.
Rating des Ortes: 4 Forest Hills, NY
My friend and I used our resort credit from attending a long azz timeshare and reaped the rewards at this cute spa service. The staff were friendly and accommodating. We both had the 50 minute massage. My friend really enjoyed hers and I thought mine was just okay. I think I would’ve been disappointed if I paid for the service which was pricey. We also took advantage of the steam room, cold pool, and my favorite the hot jacuzzi. We were able to unwind and get the annoying timeshare presenters out of our heads. Lol The facility was clean and they give you towels, a robe, slippers and a locker for your personal stuff. It wasn’t crowded so we didn’t feel rushed and was able to relax after our massage. They also had an area for mani/pedis. I would return if I had resort credits to use.
Amber E.
Rating des Ortes: 3 San Diego, CA
We received several vouchers for spa credit for taking a timeshare tour, so treated myself, my mom and a friend to a 50 minute massage, and the 2 girls to a mani/pedi. The spa, which is located in a separate building next to the Pueblo Bonito Rose lobby is not as large or luxurious as the one at Pueblo Bonito Sunset, but it is comfortable and nicely done, and has a «wet room» with 2 hot tubs(one, super hot), a cold plunge, a Swiss massage shower and sauna. Unfortunately, the massages were just ok — any massage is generally better than no massage, but mine(with Ana) was more of a «rub-down» than a massage, and really wasn’t very good. My friend summed it up when she said hers was ok, but if she got the same massage in the US, she wouldn’t likely go back. And price-wise, they weren’t cheap — $ 115 for 50 min massage, plus mandatory 19% tax($ 21) and then, of course, tip for the therapist on top of that. By contrast, there were tents on the beach offering 1 hour massages for $ 30; I think next time, I’ll give that a try. It was our girls’ 1st real mani/pedi, and not cheap($ 50 each), but we had spa credit, and they did a beautiful job. They even brought ice cream for the girls to enjoy. But overall, was just an «average» experience.