Casa Turquesa

Beautiful hotel, great location, best staff
I was lucky enough to stumble upon Casa Turquesa and was greatly impressed at first entry. The hotel is intimate, well cared for by Mustafa (Muss) the GM who clearly cares a good deal about the property. The staff was very kind and made stay feel more at home. True to name, Casa Turquesa overlooks the gorgeous turquoise ocean… most of the rooms will have this view. To top it off, there is a hidden art museum … a hidden jewel really. I recommend asking for a tour. Thanks for the great memories!

Case Tourquesa is a smaller hotel which I like. The experience is more like visiting with your family or close relatives compared to a large impersonal hotel. Yes you can easily have your privacy and no one will bother you at all.
However — if you would like to make friends, well it is easy to do and welcomed by all. The help is cordial and friendly but respectful of your experience.
My girlfriend did Yoga every morning on the beach with a very nice person the hotel brought in just for this. She was ecstatic!
the restaurant was more than adequate and room service was good. The rooms were palatial and very comfortable. We had our own patio with our own hot tub — and we got one of the ordinary rooms. We were invited to take a more expensive room and we looked but our first offering was just fine by us.
We might suggest asking for different pillows for the beds. Small complaint but they could be better.
We thoroughly enjoyed ourselves. We stayed for 5 days of rest and fun and happiness. The hotel concierge was quite helpful to make reservations for us and to suggest fun activities outside the hotel.
if you don’t want to stay at a really big hotel with an enormous front lobby, try the Casa Tourquesa. It was memorable, fun, relaxing, and a happy time!

Pretty little boutique hotel on the beach in the hotel zone of Cancun. The hotel itself is surrounded by giant hotel/​apartments and I would imagine could be affected by surrounding noise in peak season.
The beach is stunning, rooms with sea views are spectacular and clean but not that well lit (romantic)
The bathroom area is big with plenty of cupboard space, there is a safe in room (rental) and a small fridge in the bedroom but bring your own kettle. Wifi is paid for and a bit patchy.
Room service was efficient but the beach ‘bar’ service was somewhat erratic. All the staff seemed very friendly, given my level of pigeon Spanish. Special mention for Missy for being so helpful throughout our stay.

I wanted so badly to like this hotel, because I heard it was elegant and art-​oriented, but I had a pretty bad experience.
I stayed for four nights and the environment wasn’t that great; the view outside of the beach was really really lovely and beautiful but –
there was only one picture in our room that wasn’t of a naked woman (out of about ten paintings), and I was traveling with my family and a CHILD here. It made for a pretty uncomfortable scene to be staying at, and not at all what I expected or wanted to see of ‘art’.
We also found a hair on the bathroom vanity as soon as we checked in, to which I thought ‘ok that’s excusable’, but the next morning we found a cluster of dark brown hair at the foot of the bed on top of the sheets, and no one of my family has hair that color. This got me wondering about the overall cleanliness of the hotel and if they were even changing the sheets, but I just told Walter at the front desk (who seemed horrified but really didn’t do anything about it) and moved on from it. Then when we got back to the hotel that night, I opened the sheets to climb in bed and and the bottom fitted sheet wasn’t pulled down all the way so it came untucked from the mattress, and there was a short, curly brown/​black hair that had much too suspicious of a resemblance to a freaking pubic hair. At this point that was just unacceptable, and a sloppy, sloppy job.
It was also incredibly annoying that we couldn’t bring food into the hotel, and the staff tried to pass that off as «for your own safety»… Why should I have to buy from your café if I just need a simple snack like an apple or a bag of chips, not a full meal; this policy was kind of ridiculous.
Overall, this cute boutique hotel was not at all worth the stay and the hygienity has grossed me out a lot, if I go back to Cancún, this place doesn’t deserve a second chance or even a second thought for consideration.

Casa Turquesa es un excelente hotel.
Si te gusta estar en un ambiente mas exclusivo y tranquilo éste es el lugar.
Cuenta con la colección de arte de las mas grande de Quintana Roo. Tiene cuadros y esculturas por todos lados de muy buen gusto.
La comida es de muy buena calidad y tengo que acentúar en el café, es buenisisiisisismo.
Tiene vista a una de las playas mas bonitas de Cancún.
En éste hotel te puedes encontrar a muchas celebridades. A mi me toco conocer dos grandes artistas cubanos.
Me contaron que llega de todo tipo de artistas tales como los Rolling Stones.
Lo recomiendo muchisismo.

Si te gusta el arte, este es tu hotel. Tienen un museo y una colección privada de arte. También tienen una exclusiva galería. Si te hospedas aquí es muy probable que te encuentres a algún famoso o celebridad. A nosotros nos toco conocer a un par de pintores cubanos que son muy reconocidos a nivel mundial. Pero también nos contaron que se han quedado ahí actores de Hollywood y demás. El café es lo mejor de lo mejor. El ambiente es exclusivo y súper privado.

I totally loved the hotel, so private and elegant, also the front desk agents were super nice and always trying to help on anything! I would totally stay here again! Plus is steps away from the Luxury Plaza, and the views are incredible! Thank you!!!

A comfortable, quaint boutique hotel in the middle of the Hotel Zone. It’s far from being the Spring Break party atmosphere since it’s rooms are limited, clientele probably older, and décor akin to staying at an art museum. The amenities are basic since it’s not all-​inclusive. But it’s sufficient for those looking for a quiet getaway.
Enjoyable a with the proper expectations.