It was European quality and interior hotel just next to the airport. Everything was clean and nice. The shuttle service to airport was on time and trip took 10 minutes or less. The driver was very fast and helpful. The restaurant had usual European/USA food a la carte or buffet style. There was no food allergy info provided at the restaurant. They just said that they don’t guarantee that it would free of something. They were OK to make some pasta pasta as we asked.
Melissa M.
Rating des Ortes: 5 Long Beach, CA
Great hotel right near the airport. Customer service was as good as it gets. Staff very accommodating and goes out of their way to be helpful. Restaurant food was great and the prices on desserts were unbeatable. I highly recommend this hotel with free wi-fi and shuttle service. Felt very safe here and easily made it to my flight in the morning.
Norman P.
Rating des Ortes: 2 San Jose, CA
Poor shuttle service. Everything about this hotel is great. Updated, clean, friendly, price. But only book it if you have lots of spare time and patience. Shuttle is supposed to come by every 20 mins. But it took 45 mins. The hotel is literally across the street from the airport(don’t try to walk it). Drive is 5 mins because of the tangle of streets. Mark this as my first and last time staying here. You’ll be better off staying at one of the 4 hotels connected to the airport by walkways. My fault for trying to save 40 or 50 bucks.