Park Plaza Victoria Amsterdam

Beautiful room and situated in the heart of Amsterdam, great staff who couldn’t have been more helpful or accommodating. I would recommend the Park Plaza Amsterdam to anyone and will be staying here when I next visit.

I honestly thought from looking at the pictures that this place would be really nice, a proper high-​class hotel. The reception staff were super nice, but not anything else. The place is humongous so it’s difficult to find your way, the rooms were old and a bit shabby, and the housekeeping were horrible. I stayed two nights and the second day I didn’t get any replacements of shampoo etc in the bathroom, and then I found a bag trash next to my suitcase! I told the staff and they didn’t charge me for the laundry which made me feel better, but I’m definitely not coming back to this hotel after this experience.

The hotel is in a great location !!! It is very clean and tidy with great facilities. The room has everything I would except for the price and more. Also on a personal note I generally find hotel beds uncomfortable and don’t afford me a good nights sleep but not in this hotel.

The Park Plaza Victoria in Amsterdam is really centrally located, basically across the street from the central station. The locations is both great and poor at the same time, the fact that it is smack in the middle of town means that while the location is easy to get to and from there is also a lot of things going on around the hotel and being Amsterdam that means people standing at the entrance to the hotel trying to sell a variety of things and some shady characters hanging around.
Check-​in was surprisingly slow seeing that there was no line but the hotel seemed fairly empty when I was there so the staff somewhat relaxed. I did receive a nice upgrade so cannot comment on the standard rooms. Weird layout of hotel as one either has to take two elevators or walk up some stairs and then take an elevator. Did not bother me that much but felt like a waste of time.
The room I was upgraded to was actually two rooms, one with sofa, tv and desk and then the bed room. I guess this was some type of junior suite and to be that it was not the best. The room was spacious but a bit dull. The desk had, as many for some reason do, a lack of power outlets, had to unplug the lamp to be able to charge phone and computer at the same time.
Room was otherwise fine, comfortable bed and comfortable chair to slack in. Disappointing selection of English language TV channels but starting to get used to that when traveling in Europe (UK and Ireland excluded of course). Not sure what they are thinking when putting Nespresso machines and not water kettles in the room. I know a lot of people like Nespresso (personally I find it horrendous) but why replace the water kettle with it. If one wants to have tea (or like in my case make other coffee) the water does not get nearly hot enough in the Nespresso machine.
Bathroom was fine but surprised that such a room does not have both shower and tub. Amenities fine but not escellent. All in all a decent choice, they do what I expect them to but does not surprise or deliver well enough to deserve more than three stars.

I was a bit disappointed about this place. I spent about 500 euros for three nights at this hotel. When I arrived the staff were very friendly and helpful. I got my keycard and went to my room, which happened to be already booked by another person, I walked in and luckily they were not in but there stuff was everywhere. I quickly walked out and went downstairs. They apologised and gave me a different room. Upon walking in to this room, it seemed to be prepared for another guest as there was some mail waiting for her, we informed the front and they said it must of just been a mistake. No big deal. The photos shown on their website and Unilocal do not match the rooms. Our bathroom smelt bad and the room just hadn’t been refurbished in a while. On our last day we walked down to the Buffet and changed our minds as 25 euros for the last 45 minutes of buffet breakfast just didn’t seem worth it. We made our way to their restaurant where we meet one of the most unprofessional and unfriendly waiters.
He looked at me confused and said immediately, «Breakfast is in the other room» and proceeded to look the other way. Once we had explained that we didn’t wait the buffet he took a breath and sat us. Note: We are the only persons in the restaurant at this point.
I order the Irish breakfast and my partner orders a coffee.
After about 20 minutes my partner decides to make it a meal by adding a croissant.
Another 20 minutes roll by and the waiter brings the croissant and my partner asks where the breakfast is. The waiter says, «i’ll check» and walks away.
He does some things around the kitchen and then another 20 minutes go by with no update. He even just stands at the counter for while doing nothing.
During this time, there are a group of guests who come in and never get served, they wait and eventually get up and leave because no one takes their order.
Finally at the hour mark, I call the waiter over and tell him to cancel the order as we have to get on a train back to the airport, he gets upset. I mean, really upset, the whole nine yards. He says its not his fault, the kitchen is busy, making voices under his breath, becoming super defensive on again, how its not his fault.
We proceed to pay and he charges us for the meal, which we have to argue about taking it off because I actually never got the order in the first place.
We go back to the front desk to check out and there is two room service charges for our room which we never made. She nicely wipes the charges off the bill but had to ask a hundred questions to make sure we were telling the truth.
The hotel itself is nice and the staff overall friendly but they really need better organisation and to get either more staff for the restaurant or simply replace the waiter that we dealt with. The fact I walked into an already occupied room, the Unilocal page only photos of the refurbished part of the hotel (which isn’t much) and the issue with the restaurant I felt my rating was justified.

Couldn’t ask for a better location. Right by the train station and all the touristy attractions. The breakfast was great too! Lots of fun little bars nearby and the red light district is only a couple minutes walk away. The only complaint was that the rooms were quite dark. Some more lights would have made this a 5 star review.

Came here with wife on euro trip
Stayed for 2 weekday nights. This hotel is very conveniently located next to centraal station amsterdam. Centraal station is the largest terminal that connects all the buses, trams, and rail lines in Amsterdam. The hotel is also centrally located next to the main attractions and neighborhoods — red light district is a few blocks away, touristy museums and shops are around the corner, and dam square and other popular restaurants and such are seriously near by.
The hotel amenities and accommodations are not good though. The hotel was doing renovations and work promptly started at 9am for both days we were there. Imagine hammering and lots of noise beginning at 9am… The bed was awful, the mattress wasn’t even a mattress at all, it felt like blankets just rolled up together. And the worst part is, everything in my room looked and felt dirty. After I took a quick rinse and jumped into bed after a long day, I was itching all over… The pictures on their site is nothing like our room. The room felt old and dingy even though it had very high ceilings.
I asked for a better bed, and they said all their rooms had the same beds… also, we had to ask for an extra blanket and toiletries multiple times, because when they cleaned our room, they didn’t leave any soap or shampoo. Additionally, they out on a «new» roll of toilet paper that had like a foot of toilet paper left…
Definitely would not stay at again considering amsterdam is very accessible by walking or public transit to much better hotels all around the city center.

We held a conference at this hotel recently. It is a great location and easy to find. You MUST get in to the new wing of the hotel, the old wing is musty and the rooms smell, carpet is dirty and walls are marked. Not very impressive. We booked rooms for guests in the new wing and the hotel staff put the guests in the old wing (very embarrassing for us as the host of an annual event). I would not recommend this hotel for a business meeting but would stay here again on personal travel with the understanding that I was being booked in the new wing. They did have a very nice breakfast buffet and exercise facilities (top of the line and roomy).

Stayed here for a week while looking around in Amsterdam.
+great location near central station.
+staff was wonderful
+our queen superior room had US plugs
+mini bar was nice if I was up late
+bar at the lobby of the hotel was nice too
+shower and bath were a nice size
–noise from the street is a bit loud if you are in a room facing it
–laundry service not available on Sundays, wasn’t aware of this, though it may be true for many hotels here
Overall I’d definitely book it again!

The Park Plaza Victoria Amsterdam hotel is one of the iconic buildings as you exit Centraal Sation. Located right next to the Thomas Cook and the Heineken buildings, the Park Plaza Victoria Amsterdam sits almost at the gateway to the Red Light District.
The Park Plaza Amsterdam is easy to spot, just look for the planters in the revolving door that sits at the entrance of the hotel.
The lobby is clean and fairly updated, but is sort of small. The check-​in desk is to the left, and was very fast and efficient.
As you enter the room, there is a small entry way with a closet.
To enter the «bedroom», there is a small step down that could be somewhat hazardous if drunk, or intoxicated in some other manner.
The king room is very small, and the bed takes up almost the entire space. Oddly, there is a small desk right near the bed.
To the right is the bathroom, which is rather small. There is a small sink, with a shower/​tub combo.
Near the foot of the bed, there is a small sitting area with a dresser and TV sitting close by.
The rooms are somewhat tired looking and are in need of renovation, but with the its great location, I don’t see much money going into improvements until absolutely necessary
Rooms were ~$ 350 a night when I stayed there, but thanks to the Club Carlson «Big Night Giveaway», I was able to book this room with 50,000 Club Carlson points.
See blog for pics.

Great location although some rooms are really noisy being so close to the train station and large public areas. Small room. Great buffet breakfast though. I would stay there again but would be picky about the room location.

Sehr gut gelegen, aber zum Teil etwas alt.
Die Lage ist perfekt, mit 300m von Amsterdam Central, hat man einen guten Ausgangspunkt für die City. Allerdings sind einige der Bar Viertel eher im Süden.
Allerdings war ich vom Zimmer eher enttäuscht. Es gibt einen neuen Teil und einen alten Teil des Hotels. Leider wurde mir das erst später bewusst. Ich hatte ein upgrade auf eine Suite angeboten bekommen und zugesagt. Diese befand sich im älteren Teil. Der Teppich im Gang sumpfte schon ein wenig, und dem Zimmer sah man die Jahre auch schon an. Das Badezimmer ist hübsch mit Steinplatten aber auch klein (wie häufig in Amsterdam). Das Bett war ok. Die Suite beinhaltet zum normal kleinen Zimmer noch ein separates extra Zimmer mit Tisch, Sofa und Fernseher.
Ich denke die neueren Zimmer sind einiges hübscher.
Positiv überrascht war ich das es sehr ruhig im Zimmer war.
Die Hotelbar ist ok, etwas klein aber gemütlich. Den Erwartungen entsprechend.
Das Frühstücksbuffet war gut bis mässig. Ich hatte mir für den Preis definitiv mehr erwartet. Aber die klassischen Speisen sind alle vorhanden.
Der Concierge war sehr freundlich und hilfsbereit. Leider war die Reception sowohl beim Check-​in als auch beim Check-​out sehr langsam.

I stayed here on a work trip just last week. Location wise, you couldn’t get better. You are right by centraal station (which is a 20 min train ride, 4 euros worth, from the airport). You’re also situated on the corner of the Damrak, which is 5 minutes walk to Dam Square and all the pubs/​bars. You’re close to all of the touristy stuff, so in that respect it’s pretty good.
The hotel has a bit of a «higgildy piggildy» (is that even how you spell it?) feel. Lots of stairs, lots of carpets, everything is a bit mismatched, but I definitely don’t mind that. The room was ok, not much of a view (but you aren’t paying for a view in this property, you’re paying for location). I would love for this hotel to get the room (or at least the bathrooms) better lit, so a poor lady like moi can do her makeup without then going outside and realising I have a face like a tangerine. Also, get rid of the naff black wall paint. Bearing in mind this isn’t a boutique hotel, it’d be much better off with nice bright white paint to lighten up the rooms. Bit of interior decorating advice there Park Plaza. Reception staff were very busy (maybe a little understaffed?) but they were cheery and helpful.
Those were my minor gripes, but I would say for the price, and bearing in mind it has a pool and gym, this is a good option for business and leisure travellers to Amsterdam.

Good solid hotel, cheaply priced, nothing to write a big long reveiw about though.

I am sooo lucky that this hotel is the first European hotel I experienced: because it is veryyyyy nice. With that said, it was a little culture shock based on the size of the room, how low the bed was, and the strange bathroom setup. The shower doesn’t have an actual door or curtain but just a little glass barrier so you have to be careful not to let any water out. The location of the hotel was perfect; right across of Amsterdam Centraal, and a five minute walk to the Red Light District. We ate at the restaurant once which was super delicious and had no problems during our stay.

Love this place. the shower was amazing!!! i know. i visit Amsterdam and, above all things, i love the shower. they have a sauna, an indoor pool and steam room. all of which I did not see, b/​c it was closed for renovations :-(but they said it would be open in time for spring.
the place is very convenient to the train and many restos and places of interest: anne frankhuis, red light district, etc.
the staff was very helpful and i loved that they had a very nice resto inside of the hotel. and free wifi… kinda slow though.

Beautiful hotel, right in the center of everything. Right on top of Central Station within walking distance to every hot spot in the city. Huge clean rooms, great service, too.

It’s got the best location of any business hotel in the Centrum. It belongs to a good points program. However, I just don’t find it as good as the other business hotels nearby.
I initially came here because of advertising that led me to believe I’d get free Internet. Oops. It was still cheaper than the competition, but not enough to stay here. When you’re out of town several weeks in a row every month, it’s nice to have CNN and a couple other English stations. the Victoria is more European and has less English stations. My thought is that if you want a locals place, there are better ones. If you are American and looking for a familiar business hotel, you can do better.
The rooms in the new section are nicer than the ones in the old section.

I met a friend here for a drink in the dining area. To be honest I was very surprise how nice it was inside, since it’s centered in one of the most occupied parts of Amsterdam. Normally if you are in the center of the tourist area the hotels and restaurants are not so ideal. However, once you step inside the Park Plaza Victoria hotel, it provides a charming, calm, and relaxing feeling, despite the bustling traffic outside.
I am not impress with the location because it’s in the heart of the tourist district but if your a visitor, then it maybe ideal for you. But that is if you want to be surrounded by convenience, main attractions, plenty of activities and a large traffic of people. Park Plaza Victoria is probably one of the top hotels, despite of it’s assiduous location. It’s about a five minute walk from the central station, which is the main station for traveling in and outside of Amsterdam.
Plus if your main reason for coming to Amsterdam is for the Red Light District, which is known in Dutch as Rosse Burt, then your close proximity of right where you want to be. Although, Amsterdam has so much more to offer then just a misleading representation of Sodom and Gomorrah. Amsterdam is an amazing and beautiful city! So, please try to take advantage of all the miraculous things that it has to offer.

The service at this hotel was terrific. Upon my arrival, they upgraded us to executive suite and I used
. It was one of my best hotel experiences in my entire Netherlands trip. we had a wonderful corner view of the city and we had a great view of the cathedral and canal, as well as the Centraal Station which was conveniently across the canal from us! The interior of the hotel is very modern and luxurious. I wish I could have spent more time in the hotel itself haha.
I love how this hotel is one of the first buildings you see when you exit the train station and it’s in post cards all the time!

I was really impressed with this hotel. I booked a trip package via Travelocity and saw upon my arrival that there were upgrades available. I inquired and they were willing to negotiate with me a bit based on the length f my stay (five nights). The price was really reasonable for the upgrade and it meant the difference between waiting 6 hours to check in or being able to check in immediately, so all said and done (and time being money) it was well worth the extra to negotiate with them.
Once we were in the upgraded suite, it was amazingly spacious, well appointed and had an absolutely stunning view of Centraal station (we were in a Victoria suite). I’d expected cramped quarters and not to spend any time in the hotel room, but I actually found it exceptional by European standards.
The location is in my opinion; pretty perfect. Opposite Centraal station and in very walkable distance (blocks) to Dam Square and the Red Light District as well as being close to Nieuwmarkt and the Singel.
I know that price and value are based on supply and demand, but the staff was so willing to work with upgrading me, that I have to give them a great deal of credit. They were friendly and accommodating in the way that we hope for in such a place. My only word of warning is that they auto bill breakfast and you have to request that they remove it if you haven’t used it before you settle the bill (this may have been oversight on my part), but they were willing to do so with a smile.
Most hotels in Amsterdam make me happier renting a furnished apartment, but this place really was wonderful.