ABG Installationen

I had called ABG once before as they had a discount for therme servicing. When my toilet broke I thought I’d give them a call since the company I usually use for such issues was booked. 2 hours after the set appointment time the Installateur still hadn’t shown up. I called the office several times to determine when he would arrive and finally they said he had just turned onto my street…30 minutes later he shows up (I live on a very short street). He diagnosed the problem in about 3 minutes but said he would have to special order the part since they didn’t make them anymore which would cost 80 €. All in all he charged me 95 € for 5 minutes of work. he charged me the fee ABG charges for 2 workers when he alone did all the «work.» He said he didn’t have any change for the 100 € I gave him and would give it back the next time he came to fix something… After he left I called my go to company in the 3^rd and they said they could fix the problem and replace the part (which I could have bought myself at OBI), no problem. They charged me 65 € for AZ/​WZ and the replacement part.
All in all ABG is horrible. They overcharge, swindle you out of money, show up incredibly late and flat out lie to you about what needs to be done. Never again. There are phenomenally better companies (24h emergency services as well) in the area which much more respectful, affordable and prompt service. Look around and avoid this place at all costs.

It’s nothing more stupid than if it is winter time, chilly and your heating fails.
And — nobody of the local guys want to show up.
Or they ask for a fortune for one hour.
This is a 24h emergency service, if they say they come, they will come for sure.
They were qick, responsible, reliable and clean.
Of course if you are outside of Vienna, you have to pay for the distance, but it is reasonable.
I can highly recommend them, ask for Mr. Ivo.