Hotel San Juan Airport

The hotel was very convenient if you are traveling from/​to or have had a flight cancelled like my wife and I did. It was an easy 5 minute walk to the hotel, and easy checkin.
On this occasion, my wife left her wallet with all her major credit cards and a good sum of cash in it. Once we realized, I called the hotel and Rosybel Rodriguez, the Reservations Agent Supervisor, who immediately assisted me. The wallet had already been turned in by housekeeping earlier in the day, it was secured and Ms. Rodriguez immediately arranged for a FedEx overnight delivery to New York. We received the wallet and we are needless to say, relieved.
Many thanks to Hotel San Juan Airport, housekeeping and Ms. Rosybel Rodriguez for a great ending to a wonderful vacation in Puerto Rico.
Rich S.

No hot water. Air conditioner cannot be adjusted above 18 degrees C. Too cold! Manager is a jerk. Bad coffee!
For $ 189 with taxes you can do better.
An airport hotel should have hot water!

The best part was the location. Easy access to rental car agencies and taxies into Old San Juan. Being able to check our bags at the front desk allowed us to go into town and enjoy every last minute of our vacation instead of hang around the airport waiting for our flight. The rooms were cramped, but clean and well maintained. Breakfast was average at best and both hot tubs were broke down. Only some rooms had a mini-​fridge and microwave. The game room was great for the kids and everything was free. From the front desk to the breakfast room, the service was 5-​Star. Their people were definitely their best asset.

No bells and whistles but this is exactly what we needed after a long flight coming in at 2am. Hotel is conveniently located for departures but if you’re flying into San Juan it’s a short trek around the covered sidewalk outside. Read lots of comments from other Unilocalers that it was freezing in the room so I brought a sweatshirt but it was not needed as there was a thermostat that easily turned off the A.C. Breakfast is from 5am-​9am and had eggs, cereal, oatmeal, yogurt, bananas, bagels, waffles (and nutella!!), and an awesome coffee machine that makes mochas and espresso with the push of a button. Bed was firm but we liked that. Saw other complaints that the room was small but we found it perfect for the two of us. No complaints here.
I will add that due to delays we were starving when we arrived and were desperate for food. Front desk attendant pointed us toward a 24 hour subway in Terminal C which was a short walk from the hotel through the airport. Good to know!

I would give this 4 stars if it wasn’t so freaking expensive for a teeny room. It’s all about location, location, location though, and that they have in spades. The rooms are clean but VERY small, as is the bathroom, free ok continental breakfast, on site restaurant, affordable in house vending machines, hot tub with super limited hours. All in all it’s about a clean room that makes your early flight out or late flight in super simple, making the $ 150 almost worth it, since it’s not much cheaper anywhere close by. Puerto Rico is ridiculous pricing for accommodations, doesn’t matter where you go.

During my 8 hour layover in the middle of the night on my way to saint Thomas I looked into the airport hotel. The cost was just not worth it for me. I landed around midnight, went outside for a smoke and walked right back in to go through security in the departure terminal I was assigned. There wasn’t a soul in there except some overnight workers, I laid down my fleece jacket used my backpack for a pillow and I brought a small fleece blanket with me. No one bothered me and I slept for a solid 6 hours before the early flight goers started showing up. It’s uncomfortable sure, but for one person camping out in the terminal was reasonable. Now I have 160 more dollars! (Zip lining and jet ski rental!) for those with a family, elderly or bad back it would pay off to be comfortable until your morning flight. Everything in the terminal is closed late at night except for a subway and one other food shop at the check in counters before security, so bring snacks!

This place is horrible! Our flight was cancelled and our expedia rep booked this for us last minute. Upon walking in I immediately regretted not vetting this place before confirming the booking. The hotel is literally in the airport which may sound convenient, but it’s actually very odd. The room is about the size of a shoe box, narrow with a very small window. The view appears to be the roof of the airport with concrete and building infrastructure. I was charged 220 and feel incredibly ripped off. There are dozens of hotels near by with better views and value. The room smells musty and the sheets feel damp. It’s gross and my first thought was to check for bed bugs, which thankfully i didn’t see any signs of. It is very outdated and not worth anything close to what they are charging. Save your money and find another place. I wish i had read the reviews prior to passing for this room.

Really convenient hotel located in the aiport. Quick overnight stay due to layover. Continental breakfast was perfect, hard boiled eggs, toast, cereal, oatmeal, ham, coffee, juice. Would stay again!

I can’t lie. I thought this was going to be a Hell Hotel but it wasn’t. Our tour guide suggested that we stay here for the night since it would cost an extra $ 25 – 30 to get to the airport had we stayed by the beach. Good advice. I wasn’t too thrilled at first because I wanted to stay close to the beach, dammit. Beside, it was still pretty early in the day — too early to be stuck at the airport in a hotel! A girl is never satisfied — just docked from an intense schedule on a 7 day cruise and I still wanted to hang out. Anyway, once we got in we relaxed a little and took a 5 hour nap. We were tired and full from our lunch at Café Puerto Rico (a must when visiting PR). I took a shower and there’s water all over the floor. Oops. I wasn’t sure if it was me because I let the shower curtain hang outside of the tub or if there was a leak. I anything touching me when its not mine, so it was probably me. We let the front desk know and asked for a clean up. They stated that no one can enter the room unless we were in there. Nice to know that you have some untrustworthy employees lol I’ve been to plenty of hotels where they’re allowed to enter the room when no one was there.
Anyway, we explored the hotel — the pool (dirty), hot tub (sketchy), vending area, washing room, etc. We got bored, ok. We got a little hungry and wanted to bite to eat. The only thing that was open was the place across the street that had bad reviews about food poisoning and the hotel’s restaurant. I got fries and the hubs got wings. We decided to go back to the room and sleep the rest of the night away.
The breakfast was laughable. There were boiled eggs in a crockpot, bagels, toast, oatmeal and Kellog’s cereal. Who eats boiled eggs at a hotel, outside of your house? I opted for a café mocha.
This was a great stay. The room was clean, updated light and shower fixtures, and t.v. I’ve never stayed at the airport before. I didn’t know hotels like this even existed. We were steps away from Delta check-​in. It was a little weird when we had to walk outside to go through the FDA line when we were right in front of it exiting the hotel, but it was very convenient.

We were traveling through San Juan to another Carribean island and originally had no layover in Puerto Rico, but were going to connect via multiple airlines. However, going there, our other airline flight moved and we had a layover. Coming back, our other airline was delayed and we had a layover. In both cases, we had to get a quick hotel reservation for the overnight layover and the San Juan Airport hotel was perfect.
As for the hotel itself, it was about $ 150 on
. You’re paying for convenience for sure. The rooms were small to say the least. Also a little bit cold, in both cases (during summer) we went to the rooms and the A/​C was so overtaxed we turned it off for the overnight and didn’t miss it.
A good breakfast comes with the overnight, includes toaster items (bread waffles, etc.), juices, coffees, fruits, cold cuts, oatmeal, muffins, and hard boiled eggs. You can definitely manage with this.
If you want to travel to Old San Juan, we did it a couple of ways. We rode with someone we met who rented a car just for the night. It was about $ 80 for one day (just used for the night). Or you can cab both ways $ 20 — $ 30 each way. Otherwise, you’re stuck with airport restaurants.
I would stay here again for convenience, otherwise, you’re not getting THAT great a deal for $ 150. But the best part was rolling luggage to and from the airport right here, no transportation required!

Convenient, in the airport, clean and well appointed. The room was a little small and we did have to change rooms late at night because there was no hot water. They were quick about it. The continental breakfast was nothing special but was nice when you’re in a hurry.

We were supposed to have a late night and early morning flight.
The hotel is clean, the rooms are really small. If you have more time you’ll have to cab anywhere you want to go.
The staff was helpful as we’ll.

It was very convenient to spend the night, as we landed very late. Room was clean and very quiet (I was worried about the noise). Check in was quick and easy.
Getting there was a bit confusing. Would recommend them to add more direction details around the airport.

Long time flyer, first time airport hotel stayer. In fact, might be the first time I’ve come across an airport that is actually in the hotel. But I digress.
The room is perfectly convenient. It’s also clean and was ready when we checked in early after an unexpectedly shortened last day of our trip. There are also hot tubs and chaise lounge chairs on the third floor roof deck for those who want some airport R&R. Could that be called terminal R&R? Not sure how one might relax mere meters from the busy Tarmac.
Anyway, I can’t say anything bad about this hotel. It’s nothing fancy but does the job just fine.

Our flight with Spirit Airlines was cancelled so we were given a night’s stay at the Best Western in the airport. As soon as we got off the elevator, the entire third floor felt humid and musty and had a strange smell. The room was plain, sheets looked clean, and the bathroom was unsatisfactory– small sink and a tub that i recommend you wear sandals to shower. It was just a place to stay after the unfortunate events of the day. We checked for bedbugs but didn’t find any. Then when we got into bed the sheets felt somewhat moist, as if they didn’t completely dried in the dryer. It took a long time to get to sleep but we finally managed. They do offer a continental breakfast in the morning that we heard from other passengers was pretty good. I just wanted to be out of there asap. Moral of the story: do not stay here by choice, and do not fly with Spirit.

I stayed at this hotel because I came in late and had an early flight. I totally like the concept of having a hotel in the airport because it’s so convenient. I gave this hotel four starts because of the location but as the previous people stated, this is not a true four star hotel. There is a restaurant in the hotel with two whirlpools as well as vending machines on each floor. The hotel rooms are small but worked for me since I was alone. The hotel was quiet and the staff was extremely friendly. I was able to use my AAA discount without having the card with me so that was helpful. This is strictly a hotel for convenience. If you are flying American Airlines, then you are in luck because the hotel is in front of the American ticket counter. If you are looking for nightlife or more amenities then you may want to venture out of the airport. After traveling from the Dominican Republic and needing to leave again early the following morning, this hotel was great for me.

Left with bug bites!!!

Unlike others apparently we were NOT at all told this hotel was located entirely within the hotel. It was very difficult to find which wouldn’t have been the case if they told us to basically act is you are going inside the airport. We told there the hotel doen’st have a parking fee but… the airport does have one which was about $ 23 a day. The room was the smallest I have ever been in. The tv was the smallest I have ever seen in a hotel room. The bathroom was tiny and it was next to impossible to take a bath the tub was so small and I’m short at 5’6″. The bathroom was so dirty I had to spent about 15 minutes cleaning it first.
There is a small restaurant on the 2^nd floor which is more fast-​food in appearance but the bored waiter did supply a tasty salad and mixed drinks.
There is a free breakfast which was better than expected.
It is not possible to walk anywhere except the airline terminal– I had no idea of this ahead of time.
I got very little sleep here as the rooms seemed to be very thin– I could hear every door shut on my floor it seemed as well as water pipes all night long. Early in the morning the maids had no problem talking with each from opposite ends of the halls. I would strongly recommend to avoid this place and pay a couple of extra bucks for a hotel that is «near» the airport. the money you save here won’t be worth it when you figure in airport parking and the fact that you probably won’t sleep well and just feel very uncomfortable in the hotel and miniscule room.

It’s a hotel at the airport, don’t expect more than just a place to stay. If you are coming in late, or have an early flight (like I did) it’s perfect! Especially considering how horrible traffic is in the San Juan area.
I’d give them 5-​stars if their 3-​star hotel pricing was more inline with their 2-​star hotel amenities.

I stayed at this hotel in Feb 2011 because I arrived at the San Juan airport at 1am and didn’t want to find another place to stay. It was about $ 130, which although not cheap, was easy. If you have a really late flight or super early one, this is a good place to stay and I highly recommend. The room is kind of motel-​ish. Not bad, but not good. If you are looking to book a room so that you can be a tourist in San Juan, this in NOT the place for you. Free breakfast was included and there was coffee in the room — a nice perk! pun intended. There is also a restaurant /​bar that was across the road and at 1am was still open and busy.
Note that this place is physically IN the airport. when you get off the plane, just keep following the generic hotel signs and make your way outside. You will find it — if not, just ask.
If I were to fly in again really late, I would check in here again.