La Concha Renaissance San Juan Resort

Amazing staff– everyone from the front desk staff, the servers, the cleaning crew, the bellmen. I would stay here again in a heartbeat!

It has been a great six days. The hotel is beutiful and housekeeping always puts nice little touches in the room after they clean. Hotel staff is very welcoming. Already super excited about staying here in June. There was a mishap with our rrom type reservation and I was super worried that we were starting the vacation off on a sour note before we even got on a plane. I emailed the resort and jasmine replied very quickly and fixed the problem. I will be updating the review after we stay but already super excited.

I checked Inn today with my wife, Tere Pizarro and this hotel is awesome and amazing! It is very beautiful, organized, clean, and they have excellent customer services! They have a excellent pool, fountains, and a beautiful Casino! The room was very clean, comfortable and had a spectacular view of the Ocean! We will recommend this hotel without hesitation!

Absolutely AMAZING ! Staff is outstanding, view is beautiful, and the location is great! I have stayed in many hotels/​resorts in Puerto Rico and this has to be my favorite. They have great pools! 2 or which are infinity pools that look over the beach and are open 24 hours (which you usually don’t get). There is a lot of construction around the hotel right now (June 2016) which makes for a little bit of traffic, but nothing too crazy. Walgreens and CVS are close and they sell just about anything you could have possibly forgotten at home. The lobby is very nice and the casino is a nice size and very lively at night. I will definitely be returning

This review is for the lounge wait staff in the lobby. The service is not just slow but neglectful. This is not based on one experience but over 5 days. Outside by the pool the staff is more friendly and attentive. I’m not sure why the inside staff is so slow. I’ll go down to the Vanderbilt.

Stayed at La Concha for 3 nights. I would highly recommend it for any trip to San Juan whether you’re looking for fun and sightseeing or even just for business.
The hotel is located right on the beach and also has 4 amazing pools. There is plenty of seating around all of these pools as well as beach access. You can sit at the regular lounging chairs or even get a big cabana or other comfy couches!
There are multiple restaurants and bars within the hotel, so if you don’t know where to eat or just want something quick and convenient, you don’t even have to leave the hotel!
The staff is all very accommodating. They helped answer all of my questions about places to visit, popular restaurants and other cool things to do.
There was a corporate event going on at the hotel while I was here, so there was something different going on every night which was pretty interesting. They have a schedule of weekly events downstairs so you will never run out of things to do!
In summary– great spot for work or play! Probably a bit better for play!

What an awesome trip! The hotel is located right on the beach and they do all the little things right. The public bathrooms are clean, there is fresh drinking water around every corner, the staff is friendly and helpful. The chairs outside on the beach are first come, first serve, and free!!! There is a casino inside the hotel with blackjack, 3-​card hold’em, roulette, and lots of slot machines. There’s a CVS and Walgreens conveniently located just a block north of the hotel with all the snacks, drinks and travel necessities you may need. The restaurants inside the hotel are good and there are a lot of options within walking distance. Plenty of pools and hot tubs to go around as well. We can’t wait to go back!

I would definitely recommend this hotel. This hotel was great as far as the room, pool, cleanliness, convenience, and décor. The price was not bad for what you get. The staff were all very friendly and helpful. The location is GREAT. It’s a beachfront property, it has a casino, plenty of restaurants close by, and old San Juan is just a $ 15 cab ride away.

This hotel hosted our wedding week, pre-​wedding preparation, and wedding reception with five star service and class. JESSICA RIVERA WE LOVE YOU! Thank you also to the great reservations team that took care of our guests. We could not have asked for a better hotel team. Some of our guests called our wedding «legendary» and this hotel has a large part of that, I believe.
Jessica Rivera held our hands from day one and made sure we made good decisions while staying within our budget. She answered all our questions promptly and with extreme courtesy. Despite living in Texas, she made it feel like we were right around the corner. Despite generously giving us nearly everything we asked for… she even gave us a bottle of champagne (real champagne!) and strawberries for our wedding night. Whenever I visit, I see firsthand how busy she is but she always made me feel like her most important bride. If I could give her and this hotel 10 stars, I would. First class all the way — even for those on a budget!

Stayed at La Concha for 4 nights as part of wedding party. We got the suite in the newly built tower with access to personal balcony. The view was mesmerizing; waking up to a sound of sea wave was awesome.
The staff, ambience, environment, everything was very satisfiable. Access to the beach, 4 different pools and jacuzzi, you couldn’t ask for anything else.
The price for the room was expensive, but was totally worth it. This resort charges 18% resort fee, and $ 2 daily housekeeping fee.
I would definitely stay at the La Concha again and would recommend others to stay here.

Every time we come to Puerto Rico now — there is no other place that we stay at. La Concha is the place to stay… There is always something going on at the hotel or around that it’s always alive and popping! The hotel itself is very modern, clean, has music playing… the bar/​lounge area by the entrance is freaking awesome!!!
The staff I will say are by far the nicest we have had from any of the hotel establishments we had stayed prior to finding La Concha… always want to take care of us, no matter what type of request we have. Rooms are always on point, clean and very roomy. We always select to stay viewing the beach on the higher level — because the views and sound of that ocean side — are FREAKING A-​MAZING!!!
check out my videos and pictures — love PUERTO RICO and LA CONCHA!
The infinity pool which overlooks the ocean is so cool — we are literally there every day and night — hanging out, as it’s so relaxing and no kids allowed which for us is the best part!!! There is always something to do around the town and the hotel is located centrally so you are either a walk away or taxi ride.
So, if you are in puerto rico or thinking about staying in Puerto Rico — let me tell you that La Concha is a first class establishment and a must to add to your list!

My friend and I spent 3 nights here for our birthdays and we couldn’t be more pleased that we chose to stay at La Concha. We chose a Junior Suite with a City View, not the prettiest view, but the room itself is beautiful. The Junior Suite came with two queen beds, a queen sofa bed in the living room/​dinette area which featured a full kitchen stocked with a full fridge, pots, pans, dishes, everything you need!
The one word that kept coming to our mind when we thought of the hotel is: SEXY! I was not only impressed by the aesthetics of the hotel but with the staff and hospitality. First, we arrived from the airport early, around ~12pm on Friday. They were able to accommodate us and check us into our room early. Sweet. Even if our room wasn’t available, we were informed that they would have been able to hold our luggage and start using the amenities such as the pool or beach. Good to know for the future! Everyone from security, valet, to the pool boys were incredibly accommodating and friendly.
Not only is it centrally located from everything. Only a 10 – 15 minute cab ride to Old San Juan and a $ 20 cab ride to the airport. It is the perfect hotel for someone in their late 20s/​early 30s. On a Friday and Saturday night, it was a party in the lobby with a full on DJ and everyone dress to impress. Not to mention the ²⁴⁄₇ casino downstairs.
This is the perfect hotel to stay if you are coming to PR to play ;)

This hotel was great and it was in a great location in condado. The hotel staff was great and very helpful. I went here for my 30^th birthday and we got the ocean view. I was NOT disappointed, money well spent. Waking up to the beach every morning was great.
I will have to say the only bad thing was the $ 15 piña colada. It was very over priced and watered down. The have a bar across the street with a good happy hour we decided to go to a few days into the stay.
Hotel was clean and the hotel lobby smelled really good. I have never walked into a hotel that smelled great every single day lol.
Will never stay at a different hotel if I go to Puerto Rico again.

I enjoyed my stay at this property during a girls vacay over a long holiday weekend. I wish I could say I chose it on my own accord, but the property was highly recommended by a family member who did not steer us wrong.
The staff members were accommodating, helpful and genuinely caring. The concierge managed to schedule us for a bioluminescent tour on the same day without breaking a sweat. As for the accommodations, our room was very spacious and clean. Two queen beds, a small kitchen and dining area, a living area and a balcony overlooking the outdoor bar. As for the beach location, it was perfect. I also took advantage of the waterfall like pool area and Elite lounge. The views from both were amazing.
Both the indoor and outdoor bars were really nice for bar flies and spectators alike. Lively music and big crowds, all a short elevator ride from your room. Interestingly, the indoor bar turned club is very popular among the locals who get pretty gussied up, so pack accordingly if you want to blend in.
The hotel is perfectly located near great restaurants, dive type bars, other area attractions and high end shopping.
All in all, the perfect property for a trip with friends, significant others or family alike.

I do not plan on searching for any other hotel in San Juan to stay at! La Concha is just fantastic! From the hotel staff to the surrounding and beach. If you feel, there is a less nice bartender by the pool area, just go around and order from someone else…
We enjoy staying in a oceanfront room in the suite tower. It is a little bit more expensive but it totally makes up for the view! Nothing like waking up in the morning with the sound of the ocean and have breakfast on the balcony… If you are the lazy, like us, during vacations and likes to relax by the beach they will bring you food and drinks.
FYI, the staff that picks up the phone, when you call La Concha/​Marriott reservations, is not included in their great service!

The service was excellent. We arrived early, and Jose Rivera at the front desk helped check us into an available room. He was extremely attentive, and friendly. Jose was the best!
We stayed in an ocean view room. The view was amazing to wake up to everyday. The beach at this hotel is also good. We had friends staying at a different hotel down the street and they their beach was really rocky.
Rooms and food were also good here. Clean and fresh.

We really enjoyed our stay. The hotel was clean and safe. Nice pools and beach. Everything you need is right there: a great breakfast buffet, a lunch spot, a nice restaurant for dinner, ice cream at the gift shop, great bar scene at night, large casino… it was a truly fantastic experience.
There were waiters that brought you drinks poolside which was oh so convenient. The location was perfect. It’s right in the middle of condado so we were able to walk to great restaurants, bars, casinos and cvs :)

The island is beautiful and so is this resort! It’s huge!
We were lucky to stay the weekend we did, because there’s a local market hosted right next door on the first Sunday of the month. You can sample local foods, drinks, artwork, music and crafts. What a nice intro to our stay.
The staff here is amazing and extremely accommodating. Everyone is eager to help and ensure you have a great experience in Puerto Rico, not just at the resort. The monitors in the elevators keep you aware of everything taking place here each night. Thursday nights are live music in the lobby. So much fun!
The resort sits on the ocean and has several pools as well as restaurants. It doesn’t offer water sports, so we had to travel about 15 minutes away for jet skiing and parasailing. It’s on a Main Street in PR, so take the walk to all of the shops and restaurants, see the sights, and save on taxi fare.

This is by far the most amazing resort I have ever stayed in… period. from décor, amenities, bed comfort, shower experience, cleanliness, beach, pools, and the SERVICE!
Live salsa band in the lobby on a Saturday made the experience more cultural. How I love my salsa and I was so happy how wonderful to dress up and just go downstairs from your room!
I highly recommend this property. Thank you Francis for making our check in experience so wonderful and memorable!

The resort itself was quite nice. Extremely convenient, comfortable beds, mostly clean linen (a few questionable towels surfaced a few times), extremely nice staff, amazing views, etc.
But unfortunately as we readied the pull out couch for any guests, I found a huge piece of old food on the mattress. Absolutely disgusting.
There was a good chunk of paint chipped from our front door as well.
Luggage retrieval at the end of our stay was super questionable. Our luggage came out with other people’s. Then the dude had the nerve to ask me if what I grabbed was MY luggage.
F****** duh, it’s my damn luggage. Are you serious? He didn’t ask anyone else that stupid @$$ question –_​–
Would I stay again? Debatable…