The Cheesecake Factory

This is probably one of the better places to eat in PR for the service and amount of food you get. The food seems to be made fresh and the cheesecakes are awesome no matter what kind you get.
I just had the tiramisu cheesecake which was to die for and I ate it so fast with my kids that I didn’t even take a pic.
You really can’t go wrong here.

One of my go to places to eat when I don’t have no idea what to eat. The staff is usually friendly and helpful. On weekdays they have the happy hour with drinks at 5.50 and appetizers are cheaper. My fav appetizer is the mac and cheese fried balls which are amazing. Be sure to go there with your stomach empty because even the lunch portions are pretty huge. Also, be sure to get the godiva cheesecake.

At plaza las Americas. If you’ve been to one Cheesecake Factory, then you’ve been to them all but I doubt you’ve tried it all so I had to give it four stars. The bar is usually empty and except for a few times I’ve been here, the service has been great. Food is fresh and comes out looking like time was spent making it which is rare in PR. Recommended for sensitive stomachs who havent been able to eat food on vacation in PR. This will let you eat and you definitely have more than enough choices to choose from.

Good food, plates are very gneeous for one person… I haven’t tried any desserts yet, but they seems delicious

It’s the Cheesecake Factory in Puerto Rico. Let’s face it… every place I have gone to in PR operates on island time. Things are slower, but not to a fault. The wait was not as bad as you find in the states to get a table. We were seated within 15 minutes of arriving. We only came for dessert and drinks, but I couldn’t resist ordering the avocado rolls. They were quite good and the same as any CCF. The Mai Tai I ordered was large and looked amazing. The chocolate mousse cheesecake was over the top chocolate-​y. Just as I expected. Service from Anna was good and attentive. Good music entertained us, too.

En hora de rush Stephanie nos trato super eficiente.
La comida llego a tiempo y bien.
Rico…

The food is mediocre. Only thing worth buying is the cheesecake. You’ll never have a cheesecake as good as these. Favorite is the pumpkin flavored one! So good!

Big. Ostentatious. Over the top, and overpriced diner. Food was okay. Not really that great. Too big a menu, keeping with the diner idea, one guesses; but the food was not really worth remembering. Very good service, though we were relegated to a very empty area of the dining room. Cheesecake was dry to my taste, and not that flavorful; better off buying a supermarket cheesecake. Definitively overpriced.

Food was excellent and the server (Rosiendo) was awesome. We came during lunch and there was a short wait of 5 minutes.

Friendly service good food for decent price. I recommend it. The bathroom is clean you don’t have to wait for your table most of the time. It is in a good area.

The service wasn’t the best, but when we did attend to they were extremely nice. The food was pretty good! So many people around you enjoying their meals with laughter. Just let’s you know the type of place your dining at, which is a good thing! Of course the dessert is one of the main appeal’s of Cheesecake Factory and they do not fail in this regard. I would recommend everything.

Pretty typical Cheesecake Factory. Sat at the bar and enjoyed a pineapple mojito, eggs Benedict and a café mocha. Everything was great. Service was excellent throughout the meal but slowed down a bit when I was trying to cash out. Bathroom was clean and they have a cool looking sink. The outside waiting area is also nice with lots of seating and shade. Valet parking and patio dining s well.

Service was poor. Seems that management has opportunities with consistency. The food will be served according to the person who is in the kitchen.
Carbonara seems that was a peas soup and lemonade. Belagio is a new version of pesto with heavy cream.
It is sad they can’t sustain quality, service and taste.

Nice food. Great cheesecakes, beautiful and perfect location at Plaza las America. A bit expensive but I think its worth the money. The staff is great very friendly and fast service. Make sure to tip!

Came here for a quick bite to eat before shopping in the mall. The food was mediocre at best. Got a skinnylicious sausage ricotta flatbread and a passion fruit margarita both was just average.

My wife loves it! Great variety of cheesecakes! Came hungry before my wife and 4 more people, asked for a table and was told: «Let me know when your party arrives!» Very nice way to treat regular customers!
Will add more stars thanks to manager Freddie Jusino who was excellent handling the situation! Excellent manager and human being who knows how to treat the customers!

I’ve come here at least 3x and have not been disappointed. I highly recommend the salads (ie tuna tataki, mandarin chicken, kale salmon) and the cheesecake (ie Godiva omg!!!). The ambience is great whether you eat inside or out. Service is great. Their steaks are often a miss, so I usually avoid those. Overall one of the better places to eat here in PR.

Huge portions! I always have leftovers!
Service is great very fast and efficient.
Always clean. The bathrooms are well kept. The drinks are good but a bit pricey.

For some reason I feel off the wagon and went into a food and sugar coma and started eating cheesecake again to feed my carb starved body, which just means lots more workouts and exercise to make up for it, but in the end it was worth it as their cheesecakes are delicious.

This was my second time at this Cheesecake Factory.
Food:
Bang-​Bang Chicken and Shrimp: Curry, coconut chicken and shrimp sauteed with vegetables served with white rice. This dish was sooooooo good! The portion was huge. I took half home and it was still delicious the next day! I want some more! I now have a favorite dish at The Cheesecake Factory :) The chicken didn’t pick up as much flavor as the shrimp, so next time I think I will order shrimp only. I love the Bang-​Bang sauce, I wish they gave me more. ⁵⁄₅
White Chocolate Raspberry Truffle: yummy! ⁴⁄₅
Service: I came for a surprise birthday dinner on a Monday at 6PM. We requested outdoor seating for 10 people in the back of the restaurant so the birthday girl would not see us. The staff were very accommodating. It only took them 10 minutes to set up the tables. I was very impressed with the service we received. ⁵⁄₅
Final thoughts: I cannot wait to come back for more Bang-​Bang!

Great expectations often lead to great disappointments and this was no exception. After the overwhelming first impression of the size and décor of this restaurant that now dwarfs the entrance of the Plaza Las Americas shopping center you will have to wrestle with the largest menu ever seen for a casual family restaurant.
Service was quick and attentive in spite of the lamest black or white uniforms last seen on insane asylum workers. The expensive décor apparently left no budget for more cheerful clothing.
The listing of a ground Kobe beef burger made my choice an easy one. Setting aside the fact that grinding Kobe beef should be outlawed, this sounded like the promise of the best burger ever. My wife chose the Chile Relleno burger done with Angus beef. Both were good, but not up to the star billing promised. In traditional gringo burger style, neither meat is seasoned and depends on the provided salt, pepper and ketchup for any flavor. The included lettuce, one slice of tomato, overcooked onions, and bland mushrooms did not redeem the meat. (See picture) Kobe beef import stopped being allowed in the USA until recently and remains scarce and very expensive. This burger did not say Kobe to me, and their web site calls it «American Kobe beef» which is as deceitful as saying «American Champagne»
In addition to the questionable food, my rating dropped a full star upon seen that all the cutlery is placed right on the table surface at each table. No place mats. No napkins. Right on the top that every hand rests upon. (See picture). I asked for all new cutlery and was promptly brought new napkin-​wrapped sets. Still this is an unhygienic practice that cannot be condoned.
The restaurant is also leaving itself open to a major fine by the Treasury Department by not giving the IVU Loto tickets with the bill or credit card transaction. You will only get your ticket if you ask for it — and are willing to wait until the additional transaction is separately performed. I am reporting this to Hacienda and I hope that management changes this practice before they are heavily fined.
Finally. .. the cheesecakes. .. the raison d’être of this location. They all looked good, but at about $ 8.00 a pop for a very modest slice, we chose to pass on dessert. Our two burgers, one beer, and one coffee ran a $ 45 tab after tax and tip. A bit too rich for a lackluster experience. No real reason to come back. ..