I stayed here 4 nights a week ago and found the staff to be top notch. They are extremely friendly and helpful. They also seemed to be genuinely good people who care that I was having a good time in Madrid. In one case, I decdied to not need breakfast over a few days and asked them to cancel it(even though my booking was supposed to be non-refundable) and they made it really easy for me to do so. Aside from that, there were a couple of things related to the room itself that I thought could be improved which made me want to rate it 4. The beds were pretty comfy but I’ve found some other hotel’s beds to be more comfortable. We also had a case where the bathroom was extremely smelly due to some issue with bathroom of the tenant on the floor above us. The room we got was a junior suite, which was really spacious and very cutely set up. It’s a boutique hotel that doesn’t look like much from the outside, but is really nicely decorated inside with lovely paintings. The location is great for going to atocha train station and different museums(Reina Sofia is basically next door). Also, a good tip is to book through websites like or rather than their website. I think you can get better pricing that way. Also, you probably want to book at least 2 months ahead of time or else it might not be available for the nights you are looking for.
Fernando A.
Rating des Ortes: 4 Long Beach, CA
A few blocks away from Atocha and the Reine Sophia, it’s in a very convenient location. Our room was clean and simple. The front desk receptionist was very helpful in giving recommendations and arranging for a cab ride to the airport. They also offer a simple breakfast(bread, cheese, jamon, cereal, coffee, etc.) for a few euros in the morning that was very convenient.
Paula H.
Rating des Ortes: 5 San Francisco, CA
So hip and chic. A wonderful boutique hotel in a great location(Lava Pies) where it is safe to crawl the area’s plentiful bistros and pubs at any time of day or night. The rooms are clean and spare– almost spartan, but in a good way. I actually inhabited two different rooms because I stayed there twice within a period of a couple of weeks– before and after a side trip to Salamanca. In both rooms, the showers and sinks are state-of-the-art. I really love a wonderful shower. These were the«rain-type» fixtures that spout from the ceiling. Another thing I liked were the open cubicles for your clothing instead of the classic dresser or chest of drawers. I often leave a garment or two in a drawer when I check out, and with this arrangement, it was impossible. The price was right, too. Less than half of what one might expect to pay in a hotel chain. The proprietor, Miguel, was highly visible and very friendly. He even remembered me when I returned for the second part of my stay!
Louis H.
Rating des Ortes: 5 San Francisco, CA
A #1 choice on a travel website got me curious; the fact that the location in «old» Madrid was convenient for my needs and a great promotional rate sealed the deal for a three day stay at this stylish«boutique» hotel. Frankly, I could not have been more pleased, and I can recommend ARTRIPHOTEL to most travelers save, perhaps, the backpacker crowd. At check-in my wife and I were met by the personable owner and a helpful staff fluent in English(and presumably other languages as well). Every effort was made to insure our total satisfaction and comfort, and it was made clear that we were not to be shy about requesting information about local eateries, sights, and transport options. Upon entering our room, we were pleased to discover an inviting and spacious environment, decorated in the most sleek and modern lines. Heating/air conditioning, mood lighting, in room WI Fi, 80+ channel TV, coffee/tea maker, fresh fruit, chilled bottled water, a fabulous rain shower with lots of hot water, and a selection of «your choice» pillows topped things off nicely. The neighborhood of Lavapies remains untouched by 21st Century modernity, so there are plenty of nearby traditional options for dining and tapas. Plaza Santa Ana is a short stroll away, and Plaza Mayor, Mercado de San Miguel, and Sol are no more than a 15 minute walk from ARTRIPHOTEL. The hotel website, by the way, indicates that it’s located only 850 meters from Atocha Station; it’s a very long 850 meters, and if you’re arriving at Atocha, take one of the plentiful taxis, especially if you’re toting luggage. Sleek, modern, comfortable, stylish, clean, friendly and convenient… what more could one possibly want or need in a small hotel. By the way, be sure to check out the interior stairway with its polished hardwood steps and exposed brick walls. It’s really a knockout and an architectural wonder. ‘Can’t wait to get back to ARTRIP!