La Orquidea

My husband and I read the description of this apartment and decided it would be the ideal place to spend our month’s holiday. However, there was a lot in the description that was incorrect and we were shocked when we discovered this on our arrival. Here are some of the inaccuracies in the description:
«This newly refurbished apartment is situated on the first floor of a three storey apartment block. «
The apartment we were given was on the first floor of a five storey apartment block and as we arrived on Saturday when the reception office was closed, with nowhere else to go we had no other option but to move into it.
Nearest beach: Calahonda, 1 km
Calahonda was about 3 km away and not much of a beach.
Notes: No pets allowed
Smokers welcome
There were plenty of cats and dogs on the complex and the barking of dogs sometimes went on into the early hours of the morning.
Facilities
Luxuries: Internet access
When we called to reception on Monday morning to register, we asked about internet and were told that we would have to make arrangements to get our own internet access. We had to buy a dongle with 3GB at a cost of € 90.
There had been a lot of noise in the apartments surrounding us during the weekend and we asked at reception if we could have an apartment on the top floor but we were told there was none available. No other apartment was offered to us even though we hadn’t booked an apartment in a five storey block and we found this very upsetting.
For the entire month that we were there, it was like a nightmare. The occupants in the apartment below us sounded as though they were on a mission to demolish the building. They were constantly slamming doors and dragging furniture across the floors as well as talking (maybe shouting) in very loud voices. We doubt if they ever slept as the noise was persistent throughout the nights and we never once got a full night’s sleep. The entrance gate to the apartments was just below our bedroom window and this banged shut each time somebody came and went from the apartments.
The apartment itself was clean although some of the furniture and cookware could do with being replaced. The towels and bed linen were also very grey and worn looking and the cleaners neglected to change the towels in the main bathroom during the second week of our stay. Also, one of the cleaners may have cut her/​his hand while changing the bed sheets as I noticed some blood on one of the sheets which had just been put on the bed. Fortunately there were some extra bedclothes in the wardrobe and rather than make as fuss, I changed the sheet myself.
Would we go back to La Orquidea? Definitely not. It was a very disappointing experience, a waste of a whole month, not to mention our money. We couldn’t wait to get on the plane to take us back home again.