Hotel Residence Agnes

Over the top service… cleaned rooms… Agnes — 5-​star service at a budget price.
This is by far the Best hotel we have ever stayed at bar none!
We have stayed at the Ritz & Fairmont hotels & even one of the top boutique hotels (French quarter inn) in Charleston, SC and Agnes by far surpasses all the others in service.
From the minute we booked, Linda from Agnes contacted us and offered their help from picking us up at the train station to helping us to arrange yours.
Wine/​Beer & relaxation–
We arrived late Sunday night (11:00 pm) at the train station and wished we have taken Agnes offer. We did figure out the public transit and arrived on the street of Agnes looking lost. But no fear, Richard was already outside the hotel expecting us. He took our bags, offered us complimentary wine/​beer/​water & told as to relax and no rush to take care check in paperwork. Richard is very
Informative giving us maps & helpful hints to maximize our short stay in Praha !
Choices
Richard showed us 3 available rooms to choose. While the room on the 3^rd floor was a bit bigger, we would have been next to a few loud girls. We choose 405 which have a nice window overlooking the courtyard area & St Agnes across the way. Elevator reaches only the 3^rd floor so a walk up a flight of stairs to the 4^th floor is required.
Our room was not too big — but not small — maybe about 200+ sq ft. A king bed, an armoire, desk, tv, safe & full fridge (mini-​bar). Though it was a king bed, we each had our own comforter we made it nice.
The bathroom — average size — great strong shower, medium plushy towels. Shampoo/​body wash all in one. Lotion … But no conditioner.
Agnes like all the other hotels in Europe are cleaned ! They all pass my clean test ! What is it with American hotels? Only about 25% passes the clean test!
Here — when a room is cleaned — they actually clean the rooms/​bathrooms, not just run water to make it look cleaned. The sinks /​showers are sparkling & no water beads stuck to the sides!
Breakfast — awesome
Eat like a king — coffee machine, cold cuts, abundance of fruits variety, many choices of bake goods from croissants to apple strudel, crepes, fresh bread, & more …
Better than ‘mom’ — they took care of our dirty laundry !!
We asked the front desk for place to do laundry. They are so nice … Instead of pointing us to the laundromat, they knew we were short on time and did our laundry for us. Another surprising complimentary service. It would have cost us a fortune at any
other hotel especially for same day service.
Upon returning later that night, Lucas offered us a bottle of wine (complimentary) to take up to the room ! I asked about where I can buy postage stamps… Again they took care of stamping & mailing my postcards — another complimentary perk!
Frank the driver drove us to the train station for our departure. Frank is a delight and like the rest is of the staff at Agnes — Efficient and helpful. And Linda (I think that is her name) gave us a bag to take food for the train ride.
Here is a place that deserves to be tipped unlike all the US places (especially Starbucks) that puts out a tip jar & expect to be tipped for doing extra.
But the staff of Agnes happily go out of the way to accommodate us and then refuses our tips.
Our cost per night was about 175euros per night.
Love all the perks–
Wine/​beer/​water
Full breakfast
Express Laundry
Postage stamps & mailing
Transit to/​from train station
Information — maps, restaurants, directions, tours
We absolutely love Praha & Agnes was the icing on the cake ! We’ll definitely be back.

Holy. Hell. The service at this small, elegant hotel made me feel like I was on my honeymoon again. So attentive, friendly, helpful, and consistent by everyone. We had a departing train and were given bags for us to pack snacks along with two bottles of wine and even a bottle opener!
Our room #405 was average by European size, nothing fancy but also well maintained. The bathroom had zero counter space, and the shower door didn’t shut all the way. It however had a view of the cathedral outside, and some romantic draping around the bed. The downside is the elevator only goes up to the 3^rd floor, so you carry your bags up one level, and, the room has a weird angle of the ceiling over the bed.
The breakfast was extensive, delicious, and fresh. Included in the price, along with evening wine or tea.
Great location to the square and our entire group commented frequently as to how impressive this hotel is.
I will return to Prague just for this hotel.

The décor and rooms are nice but the part that makes the hotel so wonderful is the staff

The hotel personnel started to help us with our trip before we even left home. The service once we arrived was beyond our wildest dreams. They picked us up at the airport, drove us to our sightseeing location each morning, drove us to dinner, gave us metro tickets to get back from a location that would have been a long walk, put a bottle of wine in our room as a welcome gift, drove us to the train station when we left, etc, etc, etc.
The breakfast was absolutely fantastic. I usually think European breakfasts lack enough fresh items like fruit. They served more than a dozen kinds of fresh fruit and it was all great. The other numerous breakfast selections were numerous and tasty. If you need to leave the hotel before breakfast starts, they provide you with breakfast to go.
Every time we came into the hotel and even when we were walking out, they asked us if we would like a beverage (water, soda, beer, wine, cappuccino, tea, etc.). Every person who works there is sincere in wanting to help the guests. We loved the service that Michaela provided and the person who checked us in spent ½ hour with us while we enjoyed a glass of wine and a beer giving us ideas of how to spend our time in Prague. One guest shared with us a delicious birthday cake that the hotel gave her when they noticed that it was her birthday from her passport and other information provided at check-​in. She did not tell them that she was celebrating her birthday on this trip. The hotel also gave her a split of champagne.
The hotel driver that took us to the train station carried our bags into the station and helped us find the correct train platform. One time, the regular driver was busy so the owner, Frank, drove us. Another time, Michaela called an outside car service.
All of this fantastic service was complimentary!
The hotel rooms are modern and nicely furnished. The common areas are nice and the guests tend to hang out there and chat rather than go to their rooms.
We had no plans to return to Prague after this trip, but now we want to go back just to stay at Hotel Residence Agnes again.

One of the friendliest hotel staff I have ever experienced. They were always quick to fill my wine glass and had great recommendations for where to go and what to eat. The room was great and the bed was very comfortable. Could not recommend this hotel more.

We visited Prague on early July and we stayed at Residence Agnes for 3 nights. We reserved suite room for 4 of us and it was big for European standard. The room was very clean and their breakfast was excellent. Their staff members had the best hospitality, very friendly, helpful and they all speak fluent English. My husband had a gout attack while we were there and they really tried to help us out by providing us with local, fresh black cherries, which was beyond our expectations. They provided us with free transportations to most tourist places, and also train station. We’ll definitely return to Residence Agnes when we return to Prague again.

I cannot say enough about this place. It deserves more than 5 stars!!! They pick you up, do the laundry, cater to every minute detail and so much more! The hotel only has about 22 rooms so you have the feel of a B&B…delightful is not saying enough! The complimentary breakfast is fantastic (I so love my cappuchino!!!) and beyond anything you’d expect with more food than a person can eat! The rooms are wonderful and the shower has a drying rack and all the shampoo and body wash you need! The staff bent over backwards for us and could not have been any more fantastic than if you had booked a room at the Ritz!!! The location is right in the old section… a 5 minute walk to the square where everything is happening!
The staff (Adore you Victoria and Frank!) sits down with you and helps arrange tours, dinner reservations, etc for you each day!!!
I rarely say this but I wouldn’t change a thing and would go back and stay here a second time!!! This is the ONLY place to stay while in Prague!!!
Thank you 1000 times over!!!

I have stayed in many hotels in my life, but I have to say that this has truly been my best experience thus far! From the moment we were picked up at the airport, our driver and then later the rest of the hotel staff were incredibly kind to us. We developed relationships with them very quickly.
They sat down with us when we first arrived and showed us all of the best sights, restaurants, and attractions of the city, as well as offering us free rides whenever we wished.
There is complimentary breakfast each morning with just about anything your heart could desire and the staff graciously offers coffee, espresso, wine, water, and other things all throughout the day!
I cannot speak highly enough of this hotel and the staff. If you’re looking for the best experience in Prague, book now!